Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$95K - $158K *

Drive the reliability and scalability of critical systems by leading automation efforts. Collaborate with engineering teams to enhance performance and deliver exceptional customer experiences while ma...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Transform cloud platforms by enhancing capabilities and reducing technical debt. Contribute to full stack development using Python and Go, while building scalable solutions and maintaining cloud infra...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Drive technical excellence by designing systems, setting standards, and mentoring engineers without formal management. Collaborate with Product to ensure alignment and tackle engineering challenges ac...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Develop and implement integrations between Army work-request and financial systems with IBM Maximo, ensuring seamless data flow and automated reconciliation while adhering to secure coding practices a...

Fort Campbell, KYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $160K *

Elevate People Technology by optimizing systems and processes, ensuring data integrity, and enhancing user experiences. Collaborate with cross-functional teams to drive efficiency and support a fast-p...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$175K - $219K *

Elevate engineering excellence by guiding technical strategy and best practices across teams. Lead architectural vision, ensure reliability and security, and foster collaboration to build a cutting-ed...

CanadaRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$95K - $105K *

Unlock potential by joining our Embedded Payments team to build scalable, cloud-native payment solutions. Collaborate across the stack to enhance user experiences and drive impactful software developm...

Kansas City, MORemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$175K - $200K *

Optimize our data infrastructure platform by enhancing automation, observability, and stability. Drive architectural changes to support long-term service requirements while ensuring high throughput an...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$96K - $173K *

Unlock potential by leading complex technical escalations and resolving high-severity hardware and network issues. Collaborate with teams to drive operational excellence on a global scale, ensuring op...

Cambridge, MARemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in transforming legacy messaging solutions to modern Google technologies. Utilize your expertise in Google Workspace migrations and project management to drive successful deployments a...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Tackle complex problems by implementing ServiceNow solutions for top clients. Collaborate with a dynamic team, ensuring quality and efficiency in digital transformation projects, while delivering impa...

CanadaRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Accelerate progress at the forefront of cloud technology by architecting scalable infrastructures, automating CI/CD processes, and enhancing operational excellence through collaboration and innovation...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $148K *

Accelerate team performance and delivery by leading software engineers, fostering development, and enhancing organizational effectiveness in a dynamic, remote environment. Drive sustainable practices...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$193K - $285K *

Empower the Security Engineering team by leading the technical vision for platform hardening across global operations, ensuring a secure and resilient delivery network through innovative practices and...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Empower cutting-edge data solutions by leveraging Python expertise and collaboration. Contribute to building high-performance data platforms that drive innovation across various investment functions w...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Drive your career with a dynamic team focused on building innovative products that delight users. As a Product Manager, you'll lead impactful projects, collaborate closely with engineers, and shape th...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$104K - $130K *

Join a dynamic team to lead critical BAS projects, ensuring seamless integration of automation systems and smart building solutions while collaborating with diverse stakeholders to meet project goals...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Lead the charge in designing and enhancing infrastructure solutions across on-premises, cloud, and hybrid environments. Collaborate with teams and vendors to ensure security, reliability, and performa...

St. Louis, MORemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Drive complex project implementations by leading cross-functional teams, managing deliverables, and ensuring compliance. Leverage Salesforce expertise to optimize processes and foster client relations...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$142K - $236K *

Drive innovation in cybersecurity by leading technical initiatives for MSSP partners and AI security solutions. Leverage your expertise to design, scale, and secure managed services while mentoring te...

CanadaRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Unlock a seamless end-user experience by overseeing technical support, mentoring, and cross-functional collaboration in a dynamic IT environment dedicated to operational excellence and service improve...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Transform data landscapes by designing and maintaining scalable data pipelines using Azure services, Python, and Spark. Collaborate with cross-functional teams to deliver reliable data solutions that...

Jersey City, NJRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$164K - $200K *

Shape the future of software integration by leading a team to develop a robust ERP connector framework, ensuring data integrity and seamless communication between systems while driving architectural d...

Minneapolis, MNRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $105K *

Optimize healthcare support by serving as the primary contact for clinical application issues. Collaborate with clinicians and IT teams to troubleshoot, educate, and resolve technical challenges, ensu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$95K - $115K *

Champion a high-performing support operations team, ensuring exceptional customer service and efficient processes. Lead incident management, oversee technical engineers, and drive continuous improveme...

Dallas, TXRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.