Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$120K - $160K *

Join our dynamic team to design and develop cutting-edge AI platforms, enhancing decision-making workflows through innovative web applications and robust backend services. Collaborate across the full...

Virginia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a dynamic team to design and develop a next-gen AI platform, focusing on intelligent agent frameworks and modern web applications. Collaborate across the full stack to enhance decision-making wor...

Virginia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape the future of client solutions by leveraging your technical expertise and business acumen. Collaborate with sales teams to design tailored solutions, deliver compelling presentations, and drive...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$214K - $295K *

Pioneer the development of innovative user experiences across platforms, harnessing deep technical expertise and leadership to enhance product design. Collaborate broadly to drive operational excellen...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Empower a transformative team as you enhance employer benefits through elegant full stack engineering, delivering scalable, secure systems for seamless financial interactions across diverse platforms...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Transform enterprise AI deployments by designing, building, and enhancing systems that drive significant business results while fostering strong partnerships with customers and engineering teams...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $105K *

Lead the charge in optimizing enterprise web applications through skilled deployment and automation. Collaborate extensively with developers and IT teams to ensure secure, scalable solutions in Micros...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Explore the potential of AI in full-stack development while designing and delivering enterprise applications. Collaborate across teams and mentor engineers, ensuring your expertise shapes cutting-edge...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $140K *

Lead the charge in designing and executing rail projects, ensuring compliance and quality. Collaborate with multidisciplinary teams and strengthen client relationships while managing project delivery...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $105K *

Unlock potential by driving continuous improvement initiatives across operations. Leverage data analytics and engineering methodologies to enhance safety, quality, delivery, and cost, while collaborat...

Texas, USRemote

4 days ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Join a team that's dedicated to delivering exceptional service as a Field Service Engineer. Leverage your expertise in PET/NUC/CT modalities to troubleshoot, repair, and enhance customer satisfaction...

Houston, TXRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead advanced troubleshooting and repair of medical equipment, ensuring customer satisfaction through service excellence. Collaborate with teams, mentor junior engineers, and drive initiatives to enha...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead the installation, maintenance, and troubleshooting of complex medical equipment, ensuring exceptional service and customer satisfaction. Collaborate with teams to drive operational excellence and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Support manufacturers by implementing solutions that enhance operational performance. Collaborate with teams to drive adoption and deliver measurable improvements, ensuring lasting value from the plat...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$135K - $160K *

Lead the design and development of our enterprise data platform, driving initiatives for data ingestion, storage, and transformation. Collaborate with cross-functional teams to enhance data governance...

CanadaRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$238K - $280K *

Lead the charge in developing autonomous attack workflows for external surfaces, leveraging your expertise to enhance reconnaissance capabilities and mentor engineers while driving strategic technical...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$141K - $236K *

Lead the charge in defining technical standards for secure, scalable Windows and macOS endpoints. Mentor engineers, manage projects, and collaborate with cross-functional teams to ensure compliance an...

San Diego, CARemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Innovate and implement robust disaster recovery solutions for enterprise DevOps, ensuring critical infrastructure recoverability. Oversee Jenkins, Bitbucket, and JFrog Artifactory environments while e...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $155K *

Optimize the multi-tenant New Relic consolidation layer, aggregating telemetry across AI agent estates. Collaborate with engineering teams to enhance observability practices and ensure effective monit...

Georgia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$62K - $103K *

Join our dynamic Talent Acquisition team to drive full life-cycle recruitment, partnering with leaders to source top technical talent and support strategic business initiatives through innovative sour...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$94K - $176K *

Drive innovation in document processing by leading high-impact projects, shaping architecture, and optimizing performance in a queue-driven pipeline. Collaborate across teams to enhance AI products an...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Media

$162K - $290K *

Elevate your career by shaping the technical direction of our Developer Experience team. Collaborate on cutting-edge AI coding tools and scalable infrastructures that enhance productivity across the e...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Empower teams by managing project implementations, ensuring quality service handoff, and optimizing system performance through technical oversight and coordinated customer engagement...

London, ONRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$96K - $132K *

Drive impactful technical implementations by managing projects and collaborating with diverse teams to ensure successful deployment of solutions, enhancing client satisfaction and operational efficien...

Pennsylvania, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $320K *

Drive innovation by architecting high-performance backend systems for a cutting-edge data platform. Collaborate with cross-functional teams to enhance user experience and optimize data workflows, ensu...

Vancouver, BCRemote

Today

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.