Production Support Engineer Jobs in New Castle, DE

Drive complex technical issue resolution as a Technical Support Engineer, collaborating across teams to enhance customer satisfaction and optimize support processes while managing multi-layer escalati...

Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...

Advance your career by ensuring system reliability, performing incident management, and collaborating across teams to optimize application performance in a dynamic, fast-paced environment...

Transform complex platform-level issues while leading critical analysis and resolution efforts. Engage closely with cross-functional teams to enhance product support and drive improvements in technica...

Bring your expertise to a hands-on technical engineering role that tackles real-world system issues, builds new solutions, and collaborates across teams to enhance application performance and operatio...

Unlock the potential of your desktop support skills as you become the primary expert in Microsoft Windows administration, providing essential technical support and ensuring seamless operations for our...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Drive customer success through impactful support engineering, focusing on resolving technical issues, enhancing product knowledge, and collaborating across teams to ensure exceptional experiences for...

Drive advanced technical support for trading solutions, managing complex incidents, troubleshooting, and collaborating with teams to enhance system performance and ensure exceptional customer experien...

Engineer transformative solutions by integrating cutting-edge APIs into enterprise systems. Collaborate closely with clients to deploy production software efficiently while leveraging modern AI tools...

Join a dynamic team as a Technical Support Engineer, where you'll tackle complex security and network challenges, collaborate with engineering, and ensure customer success through expert support and h...

Join a team that's dedicated to maintaining cutting-edge medical imaging technology. In this role, you'll service and troubleshoot complex equipment while supporting diverse healthcare environments ac...

Lead the optimization of deployment pipelines while ensuring robust cloud infrastructure, compliance, and cost management. Collaborate on security practices to meet industry standards and enhance syst...

Join a team that's dedicated to elevating client support standards. You'll troubleshoot complex issues, foster client relationships, and collaborate with developers to enhance product documentation an...

Unlock your potential by providing technical support and guidance for products aimed at combating online child exploitation. Collaborate across teams to enhance workflows and tooling, leveraging emerg...

Optimize the technical support journey by resolving complex escalated issues and enhancing automation processes. Collaborate with engineering teams while delivering exceptional customer satisfaction i...

Drive the resolution of technical support escalations as a key Tier 2 expert, leveraging your skills to troubleshoot issues, foster collaboration within teams, and enhance workflows in a dynamic envir...

Contribute to building data-driven safety solutions that enhance real-time insights, integrate AI technologies, and optimize customer experiences, collaborating with teams to create scalable, impactfu...

Elevate customer experience by resolving complex technical issues for Premier clients. Collaborate with a dedicated team, utilizing strong communication and technical skills to support high-tier accou...

Join a team that's shaping the future of cloud IT by designing secure, scalable systems. Collaborate across the organization to implement innovative solutions and drive operational excellence, leverag...

Empower customers as a Senior Technical Support Engineer, solving complex technical issues with modern tools while enhancing user experience, collaborating with engineering, and shaping innovative sup...

Shape the future of software delivery by ensuring reliability, security, and automation in our GitHub environment. Collaborate with engineering teams to enhance developer experience while enforcing co...

Unlock potential by driving innovative infrastructure solutions for scalable deployments, collaborating with customers to refine requirements, and enhancing operational efficiency through automation a...

Solve complex production challenges and ensure system stability as a key technical support resource. Collaborate cross-functionally to enhance customer satisfaction through effective incident manageme...