In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$70K - $95K *
Grow your career with an impactful role leading customer service operations, enhancing client relationships, managing lifecycle support for robotic systems, and guiding a team towards excellence throu...
6 days ago
Customer Service Manager - Aerospace
$112K - $130K *
Empower customer satisfaction by managing a dedicated team and enhancing service processes. Drive performance through effective communication and collaboration across departments to meet contract obli...
Reposted 1 week ago
$70K - $95K *
Shape the future of customer service management by enhancing the JFK AirTrain passenger experience. Lead initiatives to ensure safety and operational excellence while fostering collaboration across te...
Reposted 1 week ago
Customer Service Department Manager
$85K - $100K *
Lead and inspire a high-performing Customer Service team to deliver exceptional experiences. Manage daily operations, enhance team efficiency, and resolve escalated customer issues, ensuring our commi...
Today
Customer Service Department Manager
$85K - $100K *
Deliver excellence by leading a customer service team, ensuring high performance and efficiency. Manage daily operations, implement improvements, and resolve escalated issues to enhance customer satis...
Today
Customer Service Department Manager
$85K - $100K *
Join a dynamic team to enhance customer satisfaction by developing processes, leading staff training, and evaluating performance metrics while resolving complex customer issues to ensure optimal servi...
Today
Customer Service Department Manager
$85K - $100K *
Deliver exceptional customer service by leading and developing high-performing teams, managing daily operations, and implementing strategies for continuous improvement and efficiency in service delive...
Today
Customer Service Department Manager
$85K - $100K *
Elevate customer service excellence by leading teams to enhance performance, resolve issues, and innovate processes, ensuring exceptional experiences align with company values and customer expectation...
Today
$64K - $97K *
Champion community engagement and operational excellence as you oversee superior customer service operations. Drive sales, foster team development, and ensure compliance—all while inspiring a diverse...
Reposted 2 weeks ago
$70K - $95K *
Inspire exceptional customer service by leading and developing a high-performing support team, driving improvements in key metrics while ensuring outstanding experiences across all customer interactio...
2 weeks ago
Customer Service Contact Center Manager
$102K - $152K *
Lead a dynamic customer service team to elevate customer experience and operational excellence, driving strategic initiatives and fostering collaboration across departments to meet evolving customer n...
5 days ago
Manager, Logistics & Inventory
$70K - $107K *
Shape the future of logistics and inventory management by overseeing port operations, enhancing team collaboration, ensuring compliance with safety standards, and driving efficiency across departments...
Reposted 4 weeks ago
Associate Director of Business Development
$100K *
Champion client success by leading a high-performing team to drive retention, growth, and strategic partnerships. Spearhead proactive account management and revenue outcomes in a collaborative environ...
Reposted 3 days ago
$87K - $154K *
Unlock operational excellence as a strategic partner managing critical technology services. Ensure stability and resiliency while driving incident response and business continuity efforts within a com...
Today
$87K - $154K *
Empower operational excellence and resilience by managing technology service stability, incident response, and production support readiness across complex business processes, driving collaboration bet...
Today
$87K - $154K *
Pioneer operational excellence by managing critical business processes and technology services. Collaborate with stakeholders to ensure service stability, resiliency, and effective incident response...
Today
$72K - $122K *
Lead the Customer Service team, optimizing performance through coaching and training. Drive collaboration across departments and enhance service delivery by implementing best practices in a dynamic, f...
6 days ago
Customer Service Operations Manager - ServiceMac
$73K - $98K *
Elevate your career by leading a dynamic team of customer service specialists, driving operational excellence, and enhancing customer experiences in a fast-paced call center environment. Your leadersh...
1 week ago
Customer Service Operations Manager - ServiceMac
$73K - $98K *
Drive exceptional customer experiences by leading a high-performing call center team, ensuring operational efficiency, and fostering a culture of service excellence while leveraging data for continuou...
1 week ago
$61K - $103K *
Lead exceptional client service by effectively communicating and resolving inquiries. Play a key role in operations support and administrative functions, while enhancing team performance and nurturing...
Reposted 2 days ago
$75K - $95K *
Lead service delivery across multiple projects, ensuring client satisfaction, compliance with SPS policies, and effective operational management while driving employee engagement and performance excel...
3 weeks ago
Customer Service Manager - Aerospace
$112K - $130K *
Engage customers by leading a dynamic support team to enhance satisfaction. Oversee performance, manage relationships, and ensure compliance with contract terms while driving operational excellence ac...
1 week ago
Customer Service Manager - Aerospace
$112K - $130K *
Join a team that empowers customer service excellence by managing and developing a high-performing team. Engage with customers to enhance relationships and ensure satisfaction, while coordinating acro...
1 week ago
Customer Service Manager - Aerospace
$112K - $130K *
Join a team that's focused on maximizing customer satisfaction through effective management of a Customer Service Representatives team, ensuring delivery commitments and seamless communication across...
1 week ago
Customer Service Manager - Aerospace
$112K - $130K *
Lead customer satisfaction initiatives and manage a team to drive performance, ensuring compliance with contract obligations and quality standards while fostering strong internal and external relation...
1 week ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.