Customer Service Manager Jobs in Niagara Falls, NY

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

Engage with our team to enhance customer service initiatives, drive operational excellence, and elevate guest experiences across all interactions while fostering a culture of accountability and recogn...

Help us drive product innovation and quality by managing vendor relations, optimizing assortments, and collaborating with culinary teams to enhance brand identity across all restaurant operations...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Help us manage key partnerships with strategic customers, driving growth and adopting automation. Leverage data insights to achieve measurable outcomes and facilitate high-impact executive engagements...

Shape the success of client relationships by managing operational execution, driving project initiatives, and promoting Cotiviti's solutions. Collaborate across teams to enhance client satisfaction an...

Lead impactful communications initiatives that engage diverse stakeholders through strategic storytelling and innovative content. Collaborate across teams to shape the narrative and strengthen reputat...

Champion maintenance excellence by leading a team of skilled technicians, overseeing operations across multiple communities, and ensuring compliance with standards, while driving continuous improvemen...

Pioneer in AI-driven product development, collaborating with cross-functional teams to create cutting-edge SaaS solutions that enhance customer experience and streamline integrations for enterprise cl...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Unlock potential by leading the Canadian Licensing team to drive operational excellence, enhance client satisfaction, and foster employee development while implementing innovative strategies and manag...

Drive impactful analytics for Sales & Marketing by leading a high-performing team. Collaborate with senior leaders to optimize decision-making and enhance growth strategies through innovative measurem...

Develop and lead comprehensive Revenue Cycle Management, overseeing the entire billing process, vendor contracts, and risk adjustment, while collaborating with Clinical, Finance, and Data teams for op...

Optimize client success by managing key accounts, enhancing relationships, and driving growth through personalized support, proactive strategy, and seamless communication, ensuring customer satisfacti...

Manage a portfolio of ~35 high-touch enterprise accounts, ensuring clients optimize software value while fostering senior-level relationships and implementing data-driven solutions to enhance customer...

Elevate customer success through strategic partnerships and value creation, enhancing client relationships and driving operational efficiency. Collaborate across teams to deliver impactful solutions a...

Lead a team to create and deliver impactful professional learning experiences for virtual schools, ensuring quality, collaboration, and effective implementation across diverse educational settings...

Empower customer retention and growth through strategic account management, fostering relationships while driving product implementation and satisfaction. Lead initiatives to enhance customer experien...

Deliver exceptional service operations leadership by overseeing field execution, developing technicians, and ensuring profitability, all while maintaining high standards for safety and efficiency...

Join a dynamic team to lead service operations, enhance profitability, and develop talent. Drive operational excellence in a fast-paced environment while ensuring project success and high standards of...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

Champion the resolution of critical customer escalations by collaborating with internal teams and managing the escalation lifecycle. Drive improvements and ensure transparency in communications to enh...

Empower program success by leading quality assurance, compliance, and internal audits. Drive continuous improvement initiatives and ensure all deliverables meet the highest standards in a complex fede...