Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$78K - $125K *

Help us lead a dynamic Customer Service team in a fast-paced label manufacturing environment. Drive effective communication between teams, ensure customer satisfaction, and foster employee development...

5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$64K - $97K *

Join a dynamic team as a Customer Service Manager, overseeing operational excellence and financial goals while fostering a culture of diversity and community engagement in the retail grocery sector...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Join a dynamic team to oversee customer service operations, enhance performance, and foster a positive community impact. Drive profitability while leading talent development and ensuring excellence in...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Drive operational excellence and customer engagement in retail grocery, leading diverse teams to achieve sales goals, enhance service quality, and foster community relationships while ensuring complia...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Accelerate your career by leading a customer service team dedicated to excellence. Oversee operations, enhance client relationships, and drive continuous improvement while ensuring compliance in a fas...

North York, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$97K - $127K *

Join us to lead Medicaid customer relations operations, overseeing call centers and mailroom functions while ensuring top-tier service delivery for recipients, providers, and stakeholders across the a...

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$64K - $97K *

Champion operational excellence and lead a dynamic Customer Service team to enhance community engagement, drive customer satisfaction, and achieve sales targets while fostering a culture of diversity...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Drive excellence in customer service by managing operations and enhancing team performance. Lead initiatives to improve client relationships, ensure compliance, and streamline processes, all while fos...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Transform the customer experience by leading the strategy and execution of Customer Care, Fulfillment, and Compliance, ensuring operational excellence and driving performance improvements for a major...

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$71K - $107K *

Partner with us to lead and enhance the Customer Care operation, ensuring exceptional service for residential solar customers through effective team management, performance improvement, and customer s...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$71K - $107K *

Transform customer care by leading a team that ensures exceptional service delivery, operational efficiency, and continuous improvement within a dynamic call center environment...

Reposted today

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $100K *

Join us in leading a dynamic customer service team to enhance operations, drive efficiency, and elevate customer satisfaction, ensuring a positive environment while managing daily departmental activit...

Today

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Elevate customer satisfaction by managing diverse teams, enhancing service quality, and driving operational efficiency. Cultivate a high-performing environment focused on continuous improvement and cu...

Today

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Lead and empower customer service teams to deliver outstanding service. Drive daily operations, implement efficiency improvements and resolve escalated issues to enhance customer satisfaction and team...

Today

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Lead the charge in empowering customer service teams to deliver exceptional experiences while managing daily operations and enhancing team performance through effective coaching and innovative strateg...

Today

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Elevate your career by leading a high-performing customer service team, driving efficiency, and enhancing service quality. Oversee daily operations, coach team leaders, and tackle escalated issues whi...

Today

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Empower a high-performing customer service team by managing daily operations, improving processes, and enhancing efficiency. Foster a positive environment while resolving escalated issues, guiding gro...

Today

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Join a team that's dedicated to delivering exceptional customer service while leading and developing a high-performing team. Oversee daily operations and drive efficiency improvements and employee sat...

Today

  •   Less than 5 years exp.  •   Business Services

$80K - $86K *

Elevate your career by supporting airport operations and customer service excellence. Lead a dedicated team while ensuring safety and compliance in a dynamic environment, promoting high performance an...

5 days ago

  •   Less than 5 years exp.  •   Transportation

$110K - $140K *

Elevate your career by leading a dynamic Customer Service Team, ensuring exceptional support for merchants while refining processes and optimizing service delivery. Bring your leadership skills and cu...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $140K *

Join us in leading a dynamic Customer Service Team, enhancing merchant support through high-quality service delivery and proactive issue resolution while fostering staff development and operational ef...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $125K *

Elevate customer operations by leading strategic initiatives to enhance service delivery, improve experiences, and foster employee engagement while driving continuous improvement and team development...

Woodbridge, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$87K - $154K *

Empower operational excellence and resilience by managing technology service stability, incident response, and production support readiness across complex business processes, driving collaboration bet...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$87K - $154K *

Unlock operational excellence as a strategic partner managing critical technology services. Ensure stability and resiliency while driving incident response and business continuity efforts within a com...

Reposted today

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.