IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Systems Engineer - Project Engineering Support
$69K - $141K *
Lead engineering teams to execute complex projects, ensuring high-quality system designs and timely delivery while collaborating across disciplines and maintaining strong stakeholder relationships...
2 days ago
$90K - $115K *
Join a team that's redefining network engineering by providing critical support for IT infrastructure. You'll ensure optimal performance, troubleshoot issues, and maintain secure connectivity, all whi...
1 week ago
$80K - $95K *
Unlock potential by solving complex technical issues in healthcare IT, collaborating with global teams to enhance reliability and customer satisfaction while driving continuous improvement and proacti...
3 days ago
$141K - $236K *
Transform national security through innovative systems engineering. Leverage your expertise in network design and administration to enhance operational capabilities while ensuring compliance and techn...
1 week ago
$80K - $95K *
Unlock potential by leading level 2 technical support for AI companies, diagnosing complex GPU and Kubernetes issues, and building robust support processes to enhance customer experience and resolutio...
Reposted 3 weeks ago
Service Delivery Center, Senior DevOps Engineer
$67K - $136K *
Drive innovation by optimizing cloud infrastructure and delivery automation. Collaborate with cross-functional teams to deliver reliable, scalable platforms for financial services clients, ensuring se...
1 week ago
$95K - $115K *
Empower the U.S. Navy by facilitating seamless data migration to temporary networks, ensuring operational continuity during maintenance phases. Collaborate with stakeholders and conduct regular system...
Reposted 2 weeks ago
$85K - $105K *
Join a team that's dedicated to elevating client support standards. You'll troubleshoot complex issues, foster client relationships, and collaborate with developers to enhance product documentation an...
Reposted today
VDI / Cloud Operations & Maintenance Engineer
$125K - $195K *
Join a team that's dedicated to optimizing enterprise VDI and cloud systems. Leverage your expertise in Windows administration and virtualization to ensure system reliability, troubleshoot complex iss...
Yesterday
$79K - $83K *
Deliver precision-engineered solutions by operating CNC machines to manufacture high-quality components. Collaborate with a skilled team to ensure adherence to specifications and optimize production p...
3 weeks ago
$71K - $119K *
Tackle complex production issues as an Enterprise Support Engineer, providing advanced technical support and ownership of customer cases. Collaborate across multiple layers to diagnose, troubleshoot...
2 weeks ago
$65K - $108K *
Unlock potential by providing advanced technical support and engineering expertise to resolve complex production issues. Manage end-to-end case ownership while collaborating with teams to enhance serv...
2 weeks ago
$80K - $135K *
Unlock potential by becoming the primary technical partner for customer sites, ensuring operational and technical success, and fostering deep relationships with engineering and operations teams while...
3 weeks ago
Senior ITSM Analyst (Helix/Remedy)
$110K - $123K *
Lead the charge in implementing Knowledge-Based Resolution and modernizing Smart IT workflows. Collaborate across teams to enhance service desk efficiency and deliver scalable solutions within the Hel...
1 week ago
$130K - $140K *
Join a team that's dedicated to applying systems engineering principles across all lifecycle phases. Collaborate with government and program personnel to ensure technical integrity and quality in deli...
1 week ago
$130K - $140K *
Unlock potential by applying systems engineering principles across all life cycle phases. Collaborate with government and program personnel to ensure technical integrity and quality of deliverables in...
1 week ago
$110K - $130K *
Drive mission success by integrating IT and project management for high-priority initiatives. Serve as a key liaison among Government customers, program leadership, and technical teams to ensure align...
3 weeks ago
$110K - $130K *
Drive integration and execution of high-priority IT initiatives, ensuring alignment across stakeholders, schedules, risks, and objectives while communicating effectively with senior leaders...
3 weeks ago
Trade Support Engineer (New York)
$150K - $200K *
Innovate trading operations by optimizing support and technology, ensuring seamless collaboration across teams while driving strategic enhancements for enhanced performance in fast-paced environments...
4 weeks ago
$90K - $120K *
Elevate your career by managing IT operations, vendor relationships, and internal projects. Lead endpoint management and ensure service quality while driving technology transitions and compliance init...
3 weeks ago
Senior IT Engineer, Network and Telecommunications
$95K - $115K *
Join a team that's driving innovation in network and telecommunications. You'll lead complex projects, mentor peers, and enhance operational processes to ensure robust infrastructure solutions that al...
1 week ago
$95K - $115K *
Unlock potential by managing IT systems and infrastructure, ensuring optimal performance, and leading application deployments. Collaborate with teams to design secure, scalable environments while main...
1 week ago
IT Support MSP Level III Technician
$80K - $90K *
Join a team that's dedicated to enhancing user experiences through expert IT support. As an integral part of our operations, you will engage in technical problem-solving while supporting business cont...
4 weeks ago
SYSTEM ADMINISTRATOR/DESKTOP SUPPORT (TS/SCI CLEARANCE REQUIRED)
$80K - $95K *
Unlock potential by providing expert technical support and solutions for desktop systems. Collaborate with users to resolve complex issues, manage upgrades, and ensure optimal performance in a dynamic...
2 days ago
Software Engineer (AI Automation, Python, CI/CD, AWS)
$110K - $130K *
Unlock potential by developing and enhancing complex software systems, focusing on AI automation and performance optimization. Collaborate with teams to deliver innovative solutions that meet user req...
3 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.