IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$105K - $158K *

Engage in the design and implementation of cutting-edge technology systems for critical projects, focusing on ICT and low voltage infrastructure. Collaborate with a dynamic team to deliver innovative...

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$132K - $157K *

Champion network excellence by managing mission-critical infrastructure, ensuring seamless integration and compliance with cybersecurity standards while optimizing performance and reliability for miss...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $90K *

Grow your career with us as you manage IT help desk operations, ensuring effective support for users. Be the key liaison, enhance processes, and drive operational efficiency for a world-class tech env...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Champion innovative solutions as a System Engineer, driving client success through technology implementation and project management. Collaborate with teams to deliver projects on time and enhance clie...

Tampa, FLRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$82K - $128K *

Shape the future of executive support by providing elite tech assistance to senior leaders, ensuring seamless operation across multiple environments. This role demands proactive solutions and expert p...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K *

Shape the future of naval operations by leading system design and integration efforts. As a Lead Systems Engineer, you will direct multi-disciplinary tasks, ensuring compliance and performance while m...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Unlock your potential as a senior expert providing essential 24x7 support for complex federal network architectures, ensuring operational excellence and delivering cutting-edge networking solutions in...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$69K - $158K *

Help us shape innovative software solutions as a full stack developer, tackling complex challenges and delivering end-to-end applications in a dynamic environment. Your expertise will drive system imp...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

$69K - $158K *

Engineer innovative solutions as a full stack developer, tackling complex challenges with cutting-edge technologies. Collaborate in an agile environment to create impactful software from concept to pr...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$69K - $158K *

Engineer innovative full stack solutions, transforming complex challenges into user-friendly applications. Collaborate in an agile environment to enhance system architecture and deliver impactful soft...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Elevate technical performance by leading field deployments and maintenance, mentoring junior engineers, and ensuring high-quality service delivery through proactive fault management and adherence to e...

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Manage on-site IT support, leading a high-performing team to ensure exceptional service delivery across multiple locations, maintaining alignment with enterprise standards, and fostering collaboration...

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$90K - $120K *

Champion exceptional on-site IT support through effective team leadership, ensuring aligned service delivery, user satisfaction, and adherence to enterprise policies across multiple locations while dr...

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Transform field operations by coordinating well control and testing activities. Collaborate with clients and teams to ensure safe, high-quality service delivery in demanding offshore and international...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Optimize support processes and lead technical resolutions, mentoring junior team members while collaborating with engineering. Elevate customer experiences by addressing complex issues and enhancing t...

North Carolina, USRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Innovate operational excellence by leveraging technology support expertise to enhance application performance and stability. Drive continuous improvement and ensure seamless user experiences through e...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Lead the deployment and support of global Edge and Backbone networks, tackling complex challenges while collaborating cross-functionally to enhance network infrastructure and drive best practices in a...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $110K *

Empower your career by providing advanced IT support, leading teams, and managing projects. You'll resolve complex technical issues, enhance system efficiency, and deliver exceptional customer service...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$77K - $176K *

Join a dynamic team to design, implement, and optimize secure network infrastructures, leveraging Cisco technologies and advanced routing protocols to enhance performance and security across enterpris...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$77K - $176K *

Unlock potential by designing and optimizing secure network infrastructures, leveraging Cisco technologies to enhance performance and reliability in complex environments while collaborating with cross...

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$77K - $176K *

Engineer secure, resilient network infrastructures, leveraging Cisco technologies to optimize performance and troubleshoot complex issues. Collaborate with teams to enhance connectivity and support en...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$77K - $176K *

Join a team that's dedicated to enhancing national security through innovative network engineering. Leverage your expertise in network design, cloud integration, and security to develop robust solutio...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$99K - $225K *

Join our dynamic network engineering team to design, implement, and maintain a global network infrastructure, ensuring secure and optimized connectivity across diverse environments while troubleshooti...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Unlock potential by designing and delivering high-quality distributed system features. Lead complex projects, mentor talent, and enhance performance while ensuring secure, scalable solutions in a fast...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $125K *

Build and scale identity systems while providing critical IT support and project execution for a dynamic office environment, ensuring technology reliability and security for leadership and team member...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.