Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$92K - $114K *

Unlock your potential by leading a dynamic customer service team. Drive strategic initiatives that enhance customer experience while fostering team growth and achieving organizational goals. Be the co...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$88K - $105K *

Transform customer service operations by leading a high-performing team and driving continuous improvement initiatives that enhance customer experience and operational efficiency across a complex supp...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$106K - $141K *

Optimize customer service operations and talent development, ensuring efficient workflows and high performance while directly collaborating with regional leaders to meet strategic objectives and enhan...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$84K - $116K *

Explore impactful strategies as a Customer Service Manager driving performance, enhancing customer satisfaction, and optimizing cross-functional operations within a dynamic multi-site environment...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead transformation and optimize customer service operations while driving exceptional experiences and continuous improvement in a high-impact leadership role. Collaborate across functions to enhance...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Unlock potential by leading a high-performing Customer Service organization. Drive strategy and operational excellence across Customer Care, Fulfillment, and Compliance to enhance customer satisfactio...

6 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Lead the charge in managing customer service departments, training high-performing teams, and optimizing processes to enhance customer satisfaction. Make your mark by resolving issues and implementing...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Lead and optimize customer service operations by training team leads, enhancing processes, and resolving escalated issues, fostering a high-performance team culture to consistently deliver exceptional...

3 days ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Lead the charge in building a high-performing customer service team, overseeing daily operations, and enhancing efficiency through training and evaluation. Drive a positive environment while directly...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Champion community engagement and operational excellence as you oversee superior customer service operations. Drive sales, foster team development, and ensure compliance—all while inspiring a diverse...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$78K - $125K *

Champion exceptional customer service by leading your team, fostering growth, and ensuring seamless communication to meet and exceed customer expectations while optimizing workflow and performance...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K *

Champion client success by leading a high-performing team to drive retention, growth, and strategic partnerships. Spearhead proactive account management and revenue outcomes in a collaborative environ...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$84K - $100K *

Unlock operational excellence as a driver of content strategy and AI guidance. Collaborate across teams to enhance customer service and efficiency through innovative knowledge management and process i...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$134K - $173K *

Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $100K *

Join a team that's committed to elevating customer experiences through innovative leadership and proactive management, driving team performance while fostering brand loyalty across diverse customer ch...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $90K *

Oversee and enhance customer experience in coffee and pantry services by managing route operations, leading a team, and ensuring service excellence. Work collaboratively to optimize offerings and main...

1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K *

Drive operational excellence by managing sales teams, optimizing client engagement, and enhancing performance metrics. Contribute to business growth through strategic initiatives and effective coachin...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K *

Engage in dynamic operations leadership to drive sales team performance, enhance client relationships, and implement strategic initiatives for business growth and client satisfaction in a high-paced e...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $150K *

Champion client relations by managing a diverse portfolio, driving account growth, and delivering exceptional service, while identifying improvement opportunities to enhance client properties effectiv...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $150K *

Grow your career with a pivotal role in managing client accounts, ensuring service excellence and driving revenue through upselling. Leverage your industry expertise and relationship-building skills t...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$76K - $109K *

Drive exceptional customer service by leading a dynamic team, strategizing operations, and ensuring high standards. Foster a culture of accountability while exceeding client expectations and optimizin...

2 days ago

  •   Less than 5 years exp.  •   Transportation

$90K - $102K *

Champion continuous improvement initiatives and enhance customer experience by developing efficient processes, leading teams, and ensuring top-notch service quality through effective collaboration and...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $90K *

Transform the workplace experience by leading integrated services that enhance employee engagement, operational excellence, and service delivery in a high-profile corporate environment, fostering a cu...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$64K - $97K *

Shape outstanding customer experiences by overseeing operations in retail grocery. Take ownership of departmental performance, team development, and community engagement while driving operational exce...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Join our retail team to redefine customer service excellence, enhancing operations and community impact. Lead a diverse team, drive sales, ensure compliance, and foster development in a thriving envir...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.