Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$64K - $97K *

Join a dynamic team to oversee customer service operations, enhance performance, and foster a positive community impact. Drive profitability while leading talent development and ensuring excellence in...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$97K - $127K *

Join us to lead Medicaid customer relations operations, overseeing call centers and mailroom functions while ensuring top-tier service delivery for recipients, providers, and stakeholders across the a...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$64K - $97K *

Champion operational excellence and lead a dynamic Customer Service team to enhance community engagement, drive customer satisfaction, and achieve sales targets while fostering a culture of diversity...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$71K - $107K *

Transform customer care by leading a team that ensures exceptional service delivery, operational efficiency, and continuous improvement within a dynamic call center environment...

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$71K - $107K *

Partner with us to lead and enhance the Customer Care operation, ensuring exceptional service for residential solar customers through effective team management, performance improvement, and customer s...

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$85K - $100K *

Engage teams to deliver outstanding customer service while optimizing processes. Lead a high-performing department by training team leads, managing daily operations, and resolving escalated issues to...

Today

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Champion a high-performing customer service team by coaching leads, managing daily operations, and implementing efficiency improvements while resolving escalated customer issues to ensure outstanding...

Today

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Unlock potential by leading a dynamic Customer Service team to enhance client satisfaction and ensure exceptional service delivery while fostering an engaging and efficient work environment...

Today

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Drive customer service excellence by managing team performance, enhancing procedures, and resolving complex issues promptly, ultimately ensuring a high-quality experience across all service department...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Accelerate progress at the forefront of customer service management. Lead teams, enhance efficiency, and cultivate a culture of excellence while resolving customer issues and implementing strategic im...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Manage daily customer service operations while training and developing a high-performing team. Collaborate on efficiency improvements and resolve escalated issues, fostering a positive environment for...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Lead the charge in shaping a high-performing customer service team, enhancing operations, resolving escalated issues, and driving efficiency improvements. Collaborate to foster a positive environment...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $125K *

Elevate customer operations by leading strategic initiatives to enhance service delivery, improve experiences, and foster employee engagement while driving continuous improvement and team development...

Woodbridge, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K *

Champion client success by leading a high-performing team to drive retention, growth, and strategic partnerships. Spearhead proactive account management and revenue outcomes in a collaborative environ...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$134K - $173K *

Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Join a team that's focused on transforming customer service excellence while managing operations for a $900M order portfolio. Lead and develop a high-performing Customer Care team, drive continuous im...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$112K - $130K *

Transform customer satisfaction through effective team leadership, managing relationships, and ensuring compliance with contract obligations while driving performance improvements and operational exce...

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $150K *

Join a dynamic team to manage and grow residential and commercial accounts. Ensure client satisfaction and service excellence while driving revenue through upselling and enhancing property value, usin...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $150K *

Engage in account management to enhance client satisfaction and drive growth through strategic upselling and service excellence. Build lasting relationships while overseeing a diverse portfolio in a d...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $150K *

Empower client success by managing diverse accounts, driving growth through excellence in service, and fostering long-lasting relationships while identifying enhancement opportunities to maximize valu...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Unlock potential by leading a dynamic customer service team, fostering excellence, and enhancing operational efficiency. Manage daily activities and address challenges to create a thriving environment...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$79K - $158K *

Join a team that's driving innovation in HVAC services. You will build strong customer relationships, identify opportunities, and modernize equipment, ensuring effective service agreements and project...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$82K - $111K *

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Drive exceptional client service as you manage high-net-worth relationships, ensuring top-notch support and seamless onboarding while collaborating with teams to enhance client satisfaction and operat...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.