Director, Workforce Management Jobs in Charlotte, NC

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...

Shape the future of healthcare by driving optimization and performance initiatives. Lead consulting engagements with hospitals and health systems, enhancing operational effectiveness and nurturing cli...

Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Drive the strategic evolution of our Workday HCM platform while leading a dedicated team to enhance functionality, integrations, and support. Your leadership will ensure alignment with business needs...

Join a team that's driving workforce optimization strategies to enhance operational performance. Your role will involve developing innovative engagement and talent initiatives while partnering with le...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Champion strategic partnerships and drive revenue growth through effective channel management and collaborative business planning, ensuring sales success and partner satisfaction while navigating comp...

Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...

Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...

Lead the enterprise culture, opportunity, and inclusion strategy, driving engagement and alignment across sectors. Collaborate with leadership to integrate COI into business priorities, ensuring a str...

Accelerate cross-functional initiatives as a Program Manager, driving complex improvement projects that enhance portfolio execution across departments, ensuring alignment with organizational goals and...

Champion a fair and equitable workplace by leading employee relations initiatives. Advise on complex issues, conduct investigations, and partner with teams to mitigate risks and enhance organizational...

Unlock potential by joining a dynamic team as an Oracle HCM Cloud expert, optimizing HR systems, collaborating with IT and stakeholders to enhance enterprise applications, and driving continuous impro...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Shape organizational transformation by leading change initiatives, developing strategies, and collaborating with federal leaders. Drive success in program execution while implementing best practices i...

Discover operational excellence by leading a contact center team to optimize performance and enhance customer experience. Collaborate with stakeholders to implement programs and drive results across k...

Take ownership of the HR function by driving strategic people initiatives, enhancing culture, and optimizing employee experience during a period of growth. Partner with leadership to build scalable pr...

Drive strategic HR partnerships to enhance organizational capabilities, focus on talent decisions, and support transformation initiatives within the Global Supply Chain and Home Warranty sectors, alig...

Advance your career by leading the Managed Services division, driving revenue growth, and establishing client relationships while ensuring excellent service delivery and operational excellence. Shape...

Unlock project success by leading service initiatives, ensuring seamless management from client inquiry to completion while collaborating effectively across functions and maintaining high customer sat...

Help us optimize our Workday Learning module by configuring and supporting key learning initiatives. As a technical partner, you will bridge system capabilities with stakeholder needs, driving strateg...