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Explore Top Director of Technical Support Jobs at Ladders

Ladders brings to you a vast selection of high-paying Director of Technical Support job opportunities. As the …

1,000+ Director Technical Support Jobs in Washington DC

$ Average salary: 150,000

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  • CDAO Advana - Systems Engineer Senior

    Pioneer systems engineering solutions to enhance interoperability and data access across various security enclaves, driving mission alignment and operational excellence for decision makers in a complex technical landscape.
    Requirements: BS degree; 5+ years experience in DoD systems engineering; IAM II
  • Senior Director Strategic Partners

    $130K — $180K *US-AnywhereRemote in Washington, DC
    Shape strategic partnerships by managing relationships, developing growth initiatives, and collaborating cross-functionally. Drive integration and performance monitoring while staying abreast of industry trends to align with business goals.
    Requirements: Bachelor's in Business/Engineering; SaaS sales experience; geospatial expertise.
  • Senior Technical Analyst

    $90K — $120K *US-AnywhereRemote in United States
    Elevate your career by tackling technical challenges that enhance business systems, drive operational efficiency, and streamline communication between stakeholders and technical teams. Lead initiatives that align solutions with organizational goals.
    Requirements: Bachelor’s degree, 5+ years IT experience, SQL, APIs expertise required.
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    VMware Infrastructure Engineer

    $100K — $130K *US-AnywhereRemote in United States
    Accelerate growth by managing enterprise VMware environments, optimizing performance, and ensuring high availability and security. Play a key role in disaster recovery, core infrastructure services, and compliance to uphold operational standards.
    Requirements: Bachelor’s in CS/Engineering, 7+ yrs experience, VMware expertise, strong networking knowledge.
  • Data Protection Manager

    Drive data protection strategies and governance solutions for clients. Lead engagements, design Microsoft Purview implementations, and guide teams through complex security initiatives to ensure compliance and optimal data management.
    Requirements: 7+ years experience, Microsoft security certifications preferred, PowerShell skills.
  • Staff Customer Engineer

    $148K — $160K *US-AnywhereRemote in United States
    Unlock potential by serving as a trusted technical advisor in a customer-facing role. Tackle complex issues, design internal tools, and lead customer engagement while driving innovative solutions across cloud environments.
    Requirements: 6+ years in customer-facing engineering, solid Kubernetes & cloud experience.
  • Customer Support Engineer

    $72K — $90K *US-AnywhereRemote in United States
    Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaborating across teams to enhance service delivery.
    Requirements: Bachelor's degree; 1-2 years in customer-facing technical role; troubleshooting skills.
  • Sr. Engineer - TELCO/Service Provider

    $112K — $140K *US-AnywhereRemote in United States
    Explore a vital role in designing and implementing advanced TELCO solutions, leveraging deep technical expertise to guide network migrations and enhance infrastructure. Join a team dedicated to delivering innovative service provider projects.
    Requirements: Bachelor’s in Computer Science or related, 7+ years TELCO experience, expertise in Nokia.
  • IT Project Engineer (East Coast)

    $90K — $120K *US-AnywhereRemote in United States
    Contribute to seamless client onboarding by implementing secure, compliant IT solutions. Collaborate with engineers and project managers, ensuring reliable outcomes through detailed planning and execution, while maintaining high standards for quality and documentation.
    Requirements: 3-7 years IT experience, cloud skills, strong troubleshooting, certifications.
  • ICS Technical Director/R&D Strategist

    $130K — $180K *US-AnywhereRemote in United States
    Lead innovation as a senior technical strategist, creating R&D strategies and aligning them with business goals. Drive collaboration across teams to enhance product development and manage technology insights to boost growth and market presence.
    Requirements: Bachelor's degree in Engineering; 10+ years in semiconductor R&D.
  • Engineering Manager, Customer Studio

    $220K — $300K *US-AnywhereRemote in United States
    Lead the charge in product development and team growth, driving innovation in customer data activation. Foster a culture of reliability and people engagement while tackling complex challenges in data performance and analytics.
    Requirements: Bachelor's degree required, 5+ years in engineering leadership, strong technical skills.
  • Technical + CS Enablement Manager

    $101K — $157K *US-AnywhereRemote in United States
    Empower customer success and technical teams by developing innovative training programs that drive performance and growth. Collaborate cross-functionally to enhance onboarding, skills, and measurable outcomes for impactful customer interactions.
    Requirements: 4+ years in enablement, SaaS experience, strong communication skills.
  • Senior IT Engineer

    Transform enterprise data engineering by designing robust data pipelines, ensuring high integrity and availability across distributed systems, and supporting data-driven decision-making through optimal performance and scalability.
    Requirements: Bachelor's in IT/Data Engineering, 5+ years experience, strong in Python, SQL.
  • Director, Mainframe Systems Programming

    $155K — $210K *US-AnywhereRemote in United States
    Champion innovation in Mainframe Systems Programs to drive excellence in hardware and software lifecycle management across diverse client engagements, ensuring strategic delivery and transformative operational outcomes.
    Requirements: 10+ years experience, Bachelor's degree or equivalent, mainframe expertise, project management skills.
  • Director - Implementations

    $120K — $150K *US-AnywhereRemote in United States
    Lead a dynamic team as you drive successful implementation delivery for diverse product areas, ensuring operational excellence and an exceptional customer experience while fostering a culture of ownership and continuous improvement.
    Requirements: 10+ years experience in implementations; Bachelor's degree or equivalent.
  • Technical Account Manager

    $104K — $124K *US-AnywhereRemote in United States
    Lead the charge in delivering seamless banking-assistance implementations. Engage with partners to resolve data integration challenges, ensuring a smooth onboarding experience while fostering lasting stakeholder relationships.
    Requirements: 3-5 years in solution architecture, knowledge of SFTP, APIs, and fintech.
  • Technical Consultant (US)

    $90K — $120K *US-AnywhereRemote in United States
    Transform customer engagement by serving as the key technical consultant during implementation. Lead discovery sessions, understand their processes, and translate needs into actionable technical specs for successful project outcomes.
    Requirements: 3+ years in Delivery; IoT or Digital Transformation expertise; strong interpersonal skills.
  • Senior Manager, Corporate Operations

    Lead the charge in corporate operations management, driving efficiency and compliance in a fast-paced federal contracting environment while developing into senior executive leadership roles.
    Requirements: Bachelor's degree & 10 years' experience in GovCon; leadership in operational areas.
  • Customer Support Manager

    $77K — $104K *US-AnywhereRemote in United States
    Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change while ensuring exceptional customer experiences and team dynamics.
    Requirements: 7+ years in Customer Support, 3+ years leadership, SaaS experience required.
  • Senior .Net Engineer - Full Stack

    $100K — $130K *US-AnywhereRemote in United States
    Innovate as a Senior .NET Software Engineer, crafting impactful SaaS solutions. Collaborate within a dynamic remote team to design and enhance multi-tenant applications, driving efficiency and excellence in software craftsmanship.
    Requirements: 5+ years software development, .NET, SQL Server, JavaScript, HTML, CSS.
  • Operation Engineer

    $80K — $110K *US-AnywhereRemote in United States
    Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels and reliability.
    Requirements: 2+ years IT infrastructure experience, strong troubleshooting, Linux/Unix CLI.
  • Product Specialist, UDS Data Management - West

    $272K — $370K *US-AnywhereRemote
    Lead the charge in enterprise sales, leveraging data management and AI platforms to drive strategic growth, foster client relationships, and create impactful solutions in a dynamic market with large enterprise organizations.
    Requirements: 5+ years of enterprise sales experience; BA degree; strong analytics skills.
  • Remote Support Engineer - CT/MR/VL

    $86K — $138K *US-AnywhereRemote in United States
    Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience in a 24/7 support environment.
    Requirements: 2yr degree in Biomedical Engineering; 3yr field/technical support; Canon equipment.
  • Remote Support Engineer - CT/MR/VL

    $86K — $138K *US-AnywhereRemote in United States
    Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced environment to enhance service efficiency and satisfaction.
    Requirements: Associate's degree or equivalent; 3 years imaging modality support experience.
  • Global Security Director

    $200K — $220K *US-AnywhereRemote in United States
    Shape the future of cybersecurity by leading global integration efforts and governance across diverse business units, while fostering collaboration among cross-functional teams to enhance risk management within a rapidly evolving environment.
    Requirements: 10+ years cybersecurity experience, leadership skills, CISSP/CISM preferred.
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CDAO Advana - Systems Engineer Senior

Company Name
$111K — $150K *
Washington, DC 20011
In-Person
Aerospace & Defense
5 - 7 years of experience
Job Description

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FAQ About Director Technical Support Jobs in Washington DC

What does a Director of Technical Support do?

A Director of Technical Support is responsible for implementing strategic decisions, troubleshooting technical problems, and managing technical support teams. Additionally, they play a vital role in improving customer satisfaction.

What skills are needed for Director of Technical Support jobs?

The job requires strong technical skills, problem-solving abilities, leadership qualities, and excellent communication skills.

What salary does a Director of Technical Support earn?

Although the salary can vary greatly depending on the industry and location, Directors of Technical Support typically earn salaries in the upper five-figure to lower six-figure range.