Director, Technical Support Jobs in Waltham, MA

Shape the future of global deal strategies by leading a high-impact team focused on streamlining sales processes, enhancing quote-to-cash efficiency, and driving continuous improvement in complex comm...

Lead the charge in executing complex IT programs across enterprise environments, collaborating with cross-functional teams to ensure strategic alignment and successful delivery of critical technology...

Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...

Join our dynamic team to lead Technical Partner Operations and oversee Tier 1 & Tier 2 support services, driving exceptional partner relationships and customer success strategies while fostering a cul...

Lead the charge in expanding our enterprise sales team, empowering innovative technology solutions. Drive performance metrics, develop talent, and foster a high-performing culture, all while championi...

Shape nationwide technology deployment by leading skilled technicians in high-impact projects. Engage in cutting-edge networking setups while ensuring safety and quality across diverse commercial and...

Shape impactful strategies by leveraging your expertise in clinical trials, driving revenue goals, and nurturing relationships with pharmaceutical clients to support their R&D objectives...

Discover a role where you take ownership of complex technical support for Drone as First Responder operations, ensuring customer success through expert troubleshooting and clear communication across c...

Accelerate progress at the forefront of enterprise infrastructure solutions by leading a robust team to enhance digital transformation, ensuring scalability, security, and compliance in healthcare env...

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

Advance our GTM Systems & Tools team by architecting a high-performing revenue tech stack. Lead a skilled team to ensure seamless data flow, optimize workflows, and enable Marketing, Sales, and Custom...

Advance global technical support by driving product transition, providing expert troubleshooting, collaborating cross-functionally, and developing knowledge resources to enhance service capabilities a...

Engage as a Technical Lead to design, modernize, and enhance federal software systems. Drive engineering excellence across the SDLC, mentor teams, and deliver secure, scalable applications in mission...

Optimize customer support and training as our team lead for technical solutions, bridging the gap between engineering and user satisfaction. Cultivate effective programs, foster relationships, and dri...

Pioneer the customer journey by leading technical onboarding and support, resolving complex issues, and enhancing team capabilities to ensure seamless deployment and client satisfaction across a range...

Drive manufacturing strategy and transformation initiatives to enhance operational resilience and modernization. Partner with executive leadership to shape a future-ready manufacturing network focusin...

Engage in leading a dynamic team dedicated to delivering top-notch offensive security engagements, ensuring delivery quality and client satisfaction, while collaborating with sales to expand accounts...

Accelerate success as you lead global Microsoft partnerships, shaping co-sell strategies to drive measurable revenue. Manage a high-performance team and engage senior stakeholders to enhance marketpla...

Transform customer care operations as a Sales Support Supervisor, enhancing service quality and driving team performance. Collaborate with cross-functional partners to innovate processes and enhance c...

Unlock potential by providing expert technical support for customers, managing case resolution, and driving collaboration with product teams to ensure positive outcomes and customer satisfaction in mo...

Shape the future of product engineering by leading talented teams, setting delivery expectations, and fostering a culture of quality. Drive alignment between engineering, product, and architecture whi...

Shape the future of EdTech by leading revenue enablement initiatives that drive performance, optimize training programs, and foster collaboration across teams to achieve business objectives and enhanc...

Shape the future of enterprise project management by effectively leading multiple mid to large-scale projects. Ensure seamless implementation and exceptional client satisfaction within a fast-paced te...

Join a dynamic team to manage and support complex DoD acquisition programs, ensuring successful delivery of critical capabilities while driving efficiency and effective risk management throughout the...