Director, Technical Support Jobs in Waltham, MA

Champion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-f...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

Join a team that's dedicated to delivering top-notch technical support for automated systems. Engage with customers to solve complex issues, enhance system performance, and ensure seamless operations...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Transform the compliance landscape by leading complex product support, ensuring accuracy in ELD systems, and driving improvements through data analysis and customer engagement. Collaborate with teams...

Drive transformative IT strategies to scale technology operations, modernize systems, enhance security, and implement AI governance across the organization, partnering strategically with cross-functio...

Lead the development of technical documentation that empowers users, collaborating with engineering and support teams to create accurate, reliable resources. Drive the design and implementation of sta...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Empower the success of a high-performing Application Support team by leading strategic initiatives. Drive operational excellence and service performance while ensuring client satisfaction and team dev...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Drive operational excellence by leading global technical teams and resolving complex customer issues while ensuring alignment with R&D and continuous improvement initiatives for enhanced customer sati...

Unlock potential by providing top-notch technical support and troubleshooting for enterprise software. Collaborate with customers to resolve complex technical issues and enhance product knowledge acro...

Join a team that drives innovative engineering solutions for clinical trials. Lead a talented organization, reshape technology strategy, and enhance operational efficiency while delivering impactful A...

Lead and enhance technology alliance initiatives, managing partner relationships and integrations. Drive co-marketing strategies and collaboration with cross-functional teams to support business goals...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Drive sales enablement efforts to boost seller productivity, enhance pipeline generation, and streamline execution. Collaborate with leadership across departments to build and operationalize scalable...

Provide hands-on IT support while enhancing your technical skills. Manage user requests, troubleshoot systems, maintain hardware, and ensure security in a dynamic biotechnology setting for an innovati...

Drive the innovative testing solutions for robotics manufacturing, overseeing a dynamic team and collaborating cross-functionally to ensure quality and efficiency in production processes while enhanci...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Drive operational excellence as a Technical Director, overseeing a distributed team of experts. Lead quality assurance, continuous improvement initiatives, and ensure compliance in a dynamic aerospace...

Champion the transformation of customer engagement by leading a high-performing Customer Success team. Drive strategic initiatives to enhance customer retention through innovative, digital-first pract...

Join a team that's transforming desktop support operations across the Americas, enhancing service delivery through AI-enabled automation and data-driven strategies to elevate user experience and stren...

Drive the future of desktop support operations by leading teams and implementing AI-enabled solutions, enhancing service quality and efficiency across the Americas while ensuring compliance and securi...