Director, Technical Support Jobs in Reston, VA

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Oversee corporate technology operations, ensuring strategic alignment, security, and continuous improvement of IT infrastructure, enterprise applications, and innovation initiatives across the organiz...

Grow your career with a strategic leadership role managing end-user device support, enhancing security and performance while overseeing a dedicated team in a global enterprise environment for lasting...

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

Champion a world-class Product Support organization by defining strategy, building high-performing teams, and enhancing customer experience to ensure excellence across technical operations and product...

Optimize critical infrastructure operations in data centers by overseeing maintenance, compliance, and project improvements, ensuring 100% uptime while meeting client needs and safety regulations...

Drive project management and testing for advanced software systems, collaborating with diverse teams. Ideal for detail-oriented candidates with strong communication skills, contributing to system eval...

Lead strategic sales and service initiatives to drive customer retention and revenue growth while overseeing operations and managing high-performance teams in a dynamic, remote work environment...

Partner with us to provide expert mechanical support, troubleshooting, and problem-solving for customers in the U.S. and Canada, ensuring high-quality service through effective communication and techn...

Join a team that's transforming federal data modernization efforts by leading a high-visibility program. Manage a cross-functional team to deliver a cloud-based data platform, ensuring quality, schedu...

Shape the future of IT operations by leading a dynamic team to drive automation, enhance processes, and achieve excellence in service delivery, transforming a reactive environment into one of accounta...

Grow your career with a leading role in managing the modernization of a federal public-facing website. Oversee project delivery, ensuring timely execution while interfacing with stakeholders and direc...

Oversee a dynamic team delivering impactful fundraising programs, optimize operational workflows, drive innovative solutions, and tackle complex challenges while collaborating with cross-functional le...

Lead the charge in delivering high-touch support services for executives and end-users. Drive service strategy, team performance, and operational excellence while ensuring responsive, secure technolog...

Unlock potential by serving as a key technical resource in complex issue resolution. Collaborate with client-facing teams while driving critical investigations and ensuring product integrity through a...

Support critical Oracle hardware systems with Solaris/Linux OS, ensuring prompt resolution of technical issues and high customer satisfaction while maintaining operational efficiency and communication...

Lead integrated scientific and management efforts in imaging-driven clinical trials, providing expert guidance on analysis design, dosimetry techniques, and ensuring high-quality data delivery across...

Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...

Take ownership of driving sales and strategic partnerships to grow revenue through innovative Salesforce solutions. Collaborate with cross-functional teams to identify opportunities, nurture relations...

Join a team that leverages your technical skills to support complex SaaS applications, diagnose customer issues, and enhance user experience through hands-on troubleshooting and collaboration with div...

Transform technical support into a VIP experience by providing advanced macOS and mobile device assistance, ensuring optimal performance for elite users in high-stakes environments. Elevate your caree...

Lead and manage a contractor team supporting high-impact logistics initiatives. Oversee policy development and program governance while collaborating with senior DoW stakeholders to enhance operationa...

Join us to drive strategic clinical FSP partnerships, overseeing delivery and client relationships while managing complex stakeholder environments to enhance operational effectiveness and achieve outs...

Transform client relationships and streamline data solutions as you build partnerships with TPAs and vendors, ensuring seamless data integration and exceptional service delivery in a collaborative, fa...

Lead the charge in global Defense and Intelligence security programs, overseeing strategy and execution across multiple countries. Ensure compliance, manage risk, and drive continuous improvement whil...