Director, Technical Support Jobs in Montreal, QC

Take ownership of a global technical support team, driving innovation and efficiency through AI-enhanced workflows. Lead technical escalation processes, collaborate across departments, and optimize se...

Drive operational excellence by overseeing distribution center performance, fostering a culture of safety and efficiency. Collaborate across teams, optimize logistics processes, and lead strategic ini...

Unlock strategic potential by delivering high-impact, client-focused IT projects. Collaborate with diverse teams to enhance service quality, resolve issues, and drive measurable growth and client sati...

Advance our GTM Systems & Tools team by architecting a high-performing revenue tech stack. Lead a skilled team to ensure seamless data flow, optimize workflows, and enable Marketing, Sales, and Custom...

Contribute to the success of product portfolios by managing product lifecycles from quoting to delivery. Leverage your project management skills and industry knowledge to interface with customers and...

Lead the charge in enhancing customer care and technical support for our diverse software solutions. Drive team performance, manage escalations, and ensure high-quality service delivery while fosterin...

Lead the charge in driving Professional Services sales and client success, managing comprehensive service delivery while achieving revenue and margin goals across diverse accounts in the US and collab...

Manage a team of Application Support Engineers while delivering advanced technical support, driving customer satisfaction, and optimizing operational performance in a fast-paced environment that value...

Lead the charge in transforming IT operations by managing cross-functional teams, ensuring system reliability, and driving strategic projects to enhance productivity and service quality in a collabora...

Shape your career by managing customer relationships, ensuring satisfaction, and driving service quality for assigned accounts in the public safety sector, utilizing strong analytical and communicatio...

Manage a dynamic IT team across North America, ensuring seamless service delivery while leading projects and fostering a supportive team culture in a fast-paced manufacturing environment...

Elevate organizational success by leading underwriting activities, optimizing processes, and fostering collaboration with Sales to achieve profitability and growth objectives while nurturing a high-pe...

Join as a vital operational partner, shaping governance and strategy within product development. Drive excellence in SDLC processes and integrate tools to support organizational growth and efficiency...

Analyze and troubleshoot mainframe production support issues, ensuring operational stability and effective communication with stakeholders. Collaborate on engineering tasks while supporting financial...

Analyze and resolve escalated customer issues, ensuring smooth software configuration and integration while delivering exceptional support and communication in a fast-paced environment...

Champion customer success as the vital technical bridge in this dynamic, hands-on role. Engage dealers and end-users through on-site support, expertise in marine systems, and dedicated troubleshooting...

Advance customer satisfaction as a Senior Customer Support Manager, leading service delivery and contract management for Public Safety customers. Build strong relationships, ensure SLA compliance, and...

Advance the future of next-gen optical and modem products by optimizing test systems and collaborating globally. Drive efficiency in manufacturing and engineering, ensuring high-quality products throu...

Lead the successful execution of large-scale projects, managing cross-functional teams to ensure timely delivery, compliance with standards, and client satisfaction. Drive strategic direction and opti...

Unlock potential by leading the design and implementation of ServiceNow solutions, guiding clients through automation processes, enhancing user experience, and ensuring optimal configurations to meet...

Drive the onboarding success of clients by leading a technical team focused on data migration, ensuring data integrity, and fostering professional growth while overseeing complex ETL processes that en...

Manage daily engineering operations, coordinating resources and team efforts while enhancing cross-functional communication to meet customer needs and production priorities...

Grow your career with a strategic leadership role in regional sales, shaping market initiatives and driving revenue growth while leading a high-performing team across Canada...

Manage complex project deliveries while leading a multidisciplinary team. Oversee technical publications and training efforts across multiple projects, ensuring quality and financial success through e...

Elevate client relationships by leading strategy for global accounts, driving growth and retention. Manage a sales team while developing innovative solutions tailored to client needs, ensuring excepti...