Director, Technical Support Jobs in Dallas, TX

Support complex VMstore product issues as the L3 escalation point, ensuring rapid resolution and strong customer advocacy. Leverage deep technical expertise to collaborate with engineering, maintainin...

Innovate engineering operations in large-scale data centers, overseeing supervisory roles and ensuring reliability of mechanical, electrical, and plumbing systems for mission-critical environments. Dr...

Optimize global support operations by driving transformation and excellence, empowering teams through AI-augmented strategies while ensuring customer satisfaction and operational efficiency across div...

Lead the charge in optimizing supply chain operations to enhance efficiency and customer satisfaction. Oversee logistics, distribution, and inventory management while developing innovative strategies...

Unlock growth as you lead U.S. revenue strategies, drive client expansion, and build a results-oriented sales team in the evolving cybersecurity landscape, engaging executive stakeholders to maximize...

Join a team that's driving technical innovation through scalable, secure software solutions. As a senior leader, you'll architect, develop, and mentor while leveraging modern technologies and best pra...

Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...

Engage deeply with customers to resolve technical challenges and optimize their network management using NetBox. Collaborate with cross-functional teams to ensure product adaptation and success while...

Drive sales strategy and value by collaborating with cross-functional teams to develop proposals, pricing models, and go-to-market strategies that enhance client relationships and support organization...

Help us shape the future of observability by designing and customizing dashboards that provide real-time insights into application performance, infrastructure health, and business KPIs, driving operat...

Lead the charge in implementing Salesforce Service Cloud Voice, driving project delivery and collaborating with cross-functional teams to optimize customer service operations and achieve strategic bus...

Unlock potential by serving as a trusted technical advisor in a customer-facing role. Tackle complex issues, design internal tools, and lead customer engagement while driving innovative solutions acro...

Elevate the client experience by ensuring seamless engagement across teams. Manage client accounts, coordinate project activities, and provide insightful reporting while fostering strong relationships...

Help us enhance customer experiences by leading a remote support team. You'll drive performance, manage escalations, and implement process improvements while cultivating a strong team culture. Join us...

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...

Champion growth by leading a high-performing sales team focused on K-12 education, driving revenue and pipeline targets while engaging with key stakeholders and ensuring alignment with customer needs...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Reimagine customer success within the Professional Services team by leading the charge in delivering strategic solutions and operational excellence. Drive initiatives to enhance client satisfaction wh...

Grow your career by leading a dynamic team focused on software engineering, enhancing and modernizing key applications while collaboratively driving innovative solutions to complex business challenges...

Shape the product strategy and vision while aligning development with business goals, customer needs, and market opportunities. Lead cross-functional engagement to ensure a prioritized and executable...

Elevate brand storytelling by leading a dynamic content team to create compelling, human-focused narratives that drive engagement and support market growth. Collaborate cross-functionally to harness i...

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...

Lead the charge in transforming Warehouse and Transportation Management capabilities through strategic program execution, agile methodologies, and cross-functional leadership to drive growth and conti...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...