Director, Technical Support Jobs in Charlotte, NC

Elevate gaming experiences by leading product strategy and execution for Evo Special Events, shaping innovative live engagements and fan interactions across diverse markets while ensuring quality and...

Lead the charge in enterprise sales, leveraging data management and AI platforms to drive strategic growth, foster client relationships, and create impactful solutions in a dynamic market with large e...

Lead and scale customer support for an innovative AI product line. Drive execution and strategy while building processes, systems, and teams to enhance customer experiences and feedback integration wi...

Lead the charge in scaling a global delivery organization, ensuring operational excellence while optimizing resource management and driving project delivery performance across multiple regions and tec...

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Transform customer success by leading technical onboarding and adoption of the ITSM platform. Drive enterprise solutions, troubleshoot challenges, and ensure seamless integration, while being accounta...

Transform IT support by leading a dedicated helpdesk team, enhancing workflows, and ensuring top-notch service for a fully remote global workforce. Drive operational excellence and user satisfaction a...

Shape the future of renewable energy by leading product strategy and execution. Collaborate with cross-functional teams to develop AI-driven tools that streamline operations, enhance customer experien...

Empower growth by leading a pre-sales technical team and engaging with customers. Drive strategic initiatives, enhance product strategies, and coach high-performing teams to achieve rapid objectives i...

Pioneer innovative technical solutions as you lead application development and customer support for a diverse region while driving strategic projects and managing a skilled team to enhance product com...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Lead the charge in shaping our software portfolio strategy, driving innovation across product management, engineering, and market insights to deliver scalable solutions that enhance customer value and...

Execute strategic product management to launch and optimize market-ready solutions, aligning cross-functional teams to drive customer engagement and revenue growth in a fast-paced enterprise environme...

Pioneer innovative solutions by leading software implementation projects that enhance healthcare analytics and data integration. Manage client relationships while ensuring projects are executed on tim...

Drive transformative enterprise sales by leading account strategies, managing complex portfolios, enhancing customer relationships, and fostering team performance for sustained growth and profitabilit...

Join a team that's poised to elevate sales strategies and drive market growth. This leadership role requires expertise in managing sales teams, developing partnerships, and achieving sales targets in...

Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...

Engage as a key leader overseeing a major enterprise SaaS program, ensuring alignment across multi-workstream teams, and building strong relationships with strategic stakeholders for successful implem...

Unlock potential by leading strategic technology design for data center projects. Serve as a trusted advisor, ensuring robust, scalable solutions that meet business objectives and align with industry...

Contribute to IT excellence by managing helpdesk support, enhancing documentation standards, and driving Tier 2 systems administration across diverse SaaS platforms, fostering a collaborative environm...

Shape innovative AI products by owning their full lifecycle, driving customer-centric solutions, and leading a high-performing team. Drive vision from prototyping to launch, ensuring impactful insight...

Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...

Innovate and execute comprehensive event strategies, managing flagship conferences and internal gatherings with operational precision. Drive attendee engagement and brand loyalty through high-impact e...

Advance project success by leading a cross-functional team, ensuring effective communication, and enhancing client relationships while driving safety culture and strategic planning throughout all proj...

Empower a diverse team of Support Specialists by driving excellence in service delivery, enhancing operational efficiency, and fostering a collaborative culture that prioritizes customer satisfaction...