Director, Technical Support Jobs in Boston, MA

Transform project execution by bridging customer needs with internal teams, managing product launches, engineering changes, and quality issues while ensuring proactive communication and project succes...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Shape the success of impactful IT projects by managing their full lifecycle—from planning and execution to stakeholder communication—ensuring alignment with strategic goals and delivering maximum busi...

Champion customer success excellence by leading strategic initiatives, optimizing engagement, and enhancing retention in a hyper-growth healthcare environment, while fostering a culture of accountabil...

Drive customer success excellence in a fast-paced healthcare environment, leading strategic initiatives to improve retention, operational scalability, and service quality while leveraging AI insights...

Lead and optimize manufacturing operations in a high-tech medical device facility. Drive safety and quality while managing a diverse team, implementing Lean principles, and ensuring compliance with IS...

Unlock potential by leading engineering for innovative digital solutions, managing cross-functional teams, and driving technical architecture and operational excellence to ensure scalable, reliable, a...

Accelerate progress at the intersection of solutions architecture and customer support. Lead critical engineering and technical support functions to enhance customer outcomes while fostering team grow...

Transform coding operations by leading data strategy and analytics, optimizing performance, and ensuring compliance. Collaborate with cross-functional teams to provide actionable insights and drive co...

Deliver exceptional leadership to a vast Field Service organization, driving operational excellence, customer retention, and strategic growth. Collaborate cross-functionally to enhance service deliver...

Lead a transformation-focused team that partners with clients to innovate and execute large-scale enterprise IT change programs, ensuring strategic alignment and operational excellence across business...

Empower a diverse team by managing frontline IT support and endpoint operations, ensuring effective identity, access, and SaaS administration while improving employee experiences and operational effic...

Lead logistics strategy and manage vendor partnerships for optimal service, cost, and efficiency. Collaborate cross-functionally to ensure seamless logistics operations across warehousing, transport...

Drive logistics excellence by overseeing 3PL partnerships, optimizing performance, and ensuring operational efficiency across warehousing, transportation, and fulfillment to enhance service delivery a...

Join a dynamic team to lead logistics strategy and manage 3PL partnerships, ensuring efficient warehousing, fulfillment, and transportation. Drive improvements and collaboration across departments to...

Drive project execution and delivery for client-facing data collection initiatives. Lead teams, ensure client satisfaction, manage financials, and communicate progress effectively while thriving in dy...

Drive go-to-market strategy for SMB and Mid-Market segments, leading cross-functional initiatives to enhance customer engagement, positioning, and revenue growth, while establishing best practices for...

Facilitate new Bank and Broker Dealer implementations, ensuring efficient client onboarding and account setups while coordinating across teams to maintain operational excellence and regulatory complia...

Drive impactful product strategies to shape the future of product lines, ensuring alignment with market needs, stakeholder collaboration, and data-driven successes for measurable business outcomes...

Drive the strategic design and optimization of comprehensive benefits programs across North America, ensuring competitiveness, compliance, and alignment with business goals. Collaborate with multiple...

Lead the charge in optimizing creative operations to enhance efficiency and scalability across departments. Drive strategic initiatives, manage resources, and leverage technology for significant busin...

Lead the charge in ensuring peak facility operations and maintenance excellence. Collaborate across departments to uphold regulatory compliance and safety while mentoring your team and optimizing work...

Champion exceptional client experiences by leading a dynamic team focused on training, documentation, and enablement strategies, leveraging technology to enhance efficiency and ensure seamless operati...

Elevate the future of clinical trial technology by leading product development, guiding teams, and prioritizing backlogs to meet client needs and business goals in a dynamic, Agile environment...

Lead the charge in transforming finance operations through strategic technology initiatives. Bridge finance and IT by overseeing modernization efforts that enhance planning, analytics, and reporting...