Director, Technical Support Jobs in Boston, MA

Create impactful product strategies by owning the full lifecycle of AI-driven solutions. Collaborate with cross-functional teams to define priorities, validate customer needs, and drive alignment, ens...

Manage the transformation of Customer Support into a strategic function, driving operational efficiency and enhancing service quality. Lead a team to implement innovative strategies that elevate the c...

Join a dynamic team to lead technical onboarding and drive customer success through expert configuration, API integrations, and project management. Make a meaningful impact by streamlining implementat...

Shape the future of policy and advocacy by leading impactful campaigns that drive systemic change for young adults affected by incarceration and poverty. Collaborate with diverse stakeholders to eleva...

Elevate the HPM Commercial Solutions Portfolio by defining strategies that drive customer-centric offerings, enhance revenue growth, and ensure operational excellence across diverse teams and markets...

Elevate your career by leading global GTM Sales Enablement initiatives. Drive product strategy into sales execution, enhance seller productivity with AI tools, and collaborate with cross-functional te...

Pioneer comprehensive commercial operations by designing, implementing, and optimizing pricing and deal negotiation processes. Drive ongoing analytics and continuous improvement, ensuring success in a...

Unlock potential by leading architecture in sales and implementations. Collaborate with clients and teams to drive technical excellence, enhance projects, and innovate solutions across multiple platfo...

Lead the charge in optimizing operational processes and training within Development, ensuring efficiency, compliance, and continuous improvement through standardized practices and effective stakeholde...

The Director of Solution Architecture (HPC/AI/Enterprise) is a strategic leadership role focused on balancing field solution architecture work with managing a diverse team in high-performance computin...

Champion the day-to-day manufacturing operations by leading teams to meet safety, quality, and productivity goals. Drive continuous improvement initiatives while ensuring compliance with industry stan...

Champion scalable deal operations by leading the Global Deal Desk, optimizing complex agreements across sales, finance, and legal. Drive AI integration to enhance workflows and ensure compliance while...

Lead the Escalation Management team, driving ITIL-aligned practices and prioritizing customer escalations. Collaborate cross-functionally to ensure effective problem resolution and enhance service del...

Transform our technology landscape by leading infrastructure solutions, ensuring optimal performance, and safeguarding critical systems. Drive innovation through effective management of servers, stora...

Engage in defining and implementing product marketing strategies for electrical power distribution, focusing on market analysis, product launches, and cross-functional collaboration to drive business...

Elevate your career by designing and delivering innovative video solutions across diverse sectors. Collaborate with teams to create scalable architectures that enhance broadcast, streaming, and cloud...

Elevate your career by leading global clinical trial projects, ensuring quality delivery and client satisfaction. Collaborate with cross-functional teams to drive operational excellence and continuous...

Drive the deployment of healthcare technology across multiple VA facilities, coordinating projects and ensuring readiness. Collaborate with diverse teams to manage timelines, resolve issues, and deliv...

Optimize CI/CD pipelines and improve Azure infrastructure to enhance deployment and observability. Collaborate with teams, addressing performance issues while deploying critical products that elevate...

Accelerate growth by transforming our partner ecosystem into a proactive engine for new customer acquisition and revenue growth. Lead channel strategy, leveraging executive relationships to drive meas...

Lead and optimize IT infrastructure operations across multiple locations, ensuring a secure, scalable, and reliable IT capability that aligns with the business technology strategy and global standards...

Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...

Lead the oversight of contractual matters across departments, serving as a trusted advisor to internal stakeholders from pre-clinical to commercial readiness. This role emphasizes collaboration and ex...

Lead cross-functional hardware programs from concept to mass production, collaborating with APAC partners and managing technical development lifecycles. Drive efficiency and align milestones across te...

Shape the future of project management by leading enterprise initiatives, establishing standards, and ensuring effective execution of organizational priorities in a remote setting...