Director, Technical Support Jobs in Boston, MA

Lead the Escalation Management team, driving ITIL-aligned practices and prioritizing customer escalations. Collaborate cross-functionally to ensure effective problem resolution and enhance service del...

Transform our technology landscape by leading infrastructure solutions, ensuring optimal performance, and safeguarding critical systems. Drive innovation through effective management of servers, stora...

Engage in defining and implementing product marketing strategies for electrical power distribution, focusing on market analysis, product launches, and cross-functional collaboration to drive business...

Elevate your career by designing and delivering innovative video solutions across diverse sectors. Collaborate with teams to create scalable architectures that enhance broadcast, streaming, and cloud...

Elevate your career by leading global clinical trial projects, ensuring quality delivery and client satisfaction. Collaborate with cross-functional teams to drive operational excellence and continuous...

Drive the deployment of healthcare technology across multiple VA facilities, coordinating projects and ensuring readiness. Collaborate with diverse teams to manage timelines, resolve issues, and deliv...

Optimize CI/CD pipelines and improve Azure infrastructure to enhance deployment and observability. Collaborate with teams, addressing performance issues while deploying critical products that elevate...

Accelerate growth by transforming our partner ecosystem into a proactive engine for new customer acquisition and revenue growth. Lead channel strategy, leveraging executive relationships to drive meas...

Lead and optimize IT infrastructure operations across multiple locations, ensuring a secure, scalable, and reliable IT capability that aligns with the business technology strategy and global standards...

Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...

Lead the oversight of contractual matters across departments, serving as a trusted advisor to internal stakeholders from pre-clinical to commercial readiness. This role emphasizes collaboration and ex...

Lead cross-functional hardware programs from concept to mass production, collaborating with APAC partners and managing technical development lifecycles. Drive efficiency and align milestones across te...

Shape the future of project management by leading enterprise initiatives, establishing standards, and ensuring effective execution of organizational priorities in a remote setting...

Lead the integration of HR technology post-merger, optimizing Workday for 3,000 employees globally. Collaborate with stakeholders to enhance workforce analytics and governance, ensuring a seamless emp...

Transform solutions engineering for public sectors by leading a high-performing team, driving technical wins, and integrating customer insights. Own growth through strategic hiring and operational exc...

Join a team that's driving project success in mission-critical environments. As a Project Manager, you'll oversee design and construction phases, manage stakeholder relations, and ensure project profi...

Champion customer connectivity by delivering technical training and support, coordinating initiatives to enhance customer experience, and collaborating with cross-functional teams to ensure seamless s...

Lead and develop a high-performing sales team, driving regional growth through effective strategy, coaching, and relationship-building. Own forecasting and operational cadence while fostering a cultur...

Unlock potential by leading regional service delivery, driving growth and operational excellence across multiple territories. Collaborate with diverse teams to enhance customer satisfaction and optimi...

Join a team that's transforming client experiences by leading complex ERP implementations. You will manage diverse cross-functional teams, oversee project scopes and budgets, and cultivate strong clie...

Join a team that's driving product innovation through strategic marketing, compelling messaging, and cross-functional collaboration. Influence the product roadmap and execute go-to-market strategies t...

Partner with us to drive strategic Quality oversight for CMC activities across the PET portfolio. Collaborate with cross-functional teams to ensure compliance, support regulatory submissions, and enha...

Drive strategic Quality oversight for CMC activities across the PET portfolio, ensuring compliance with cGMP and regulatory standards. Collaborate with cross-functional teams to enhance product integr...

Partner with us to shape the quality strategy for a leading exam development platform. Leverage your expertise to guide multiple Agile teams, enhance automation practices, and ensure high standards ac...

Elevate healthcare delivery by leading strategic partnerships and optimizing operations within Oncology service lines. Drive performance through exceptional customer engagement and collaboration acros...