Director, Technical Support Jobs in Austin, TX

Engage with complex technical challenges as you analyze and resolve support cases, ensuring exceptional service and communication while driving operational improvements across diverse technologies...

Lead the charge in driving product strategy and execution for engagement solutions that enhance student communication. Collaborate across teams to translate customer needs into valuable product capabi...

Lead and transform data engineering by modernizing platforms and architectures. Elevate data accessibility and governance to drive analytics and AI capabilities, impacting decision-making and automati...

Lead product strategy and execution for our Mixed Signal hardware portfolio. Collaborate across teams to understand customer needs, mentor product managers, and drive innovative solutions that enhance...

Contribute to seamless client onboarding by implementing secure, compliant IT solutions. Collaborate with engineers and project managers, ensuring reliable outcomes through detailed planning and execu...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Optimize SharePoint and M365 environments through strategic administration, data migration, and user adoption initiatives. Collaborate with stakeholders to design workflows and improve digital busines...

Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...

Unlock potential by redefining product strategy with a focus on user-centered design. Collaborate across functions to deliver innovative, FDA-regulated software medical devices that meet the needs of...

Drive growth by leading a high-performing sales team, expanding market share, and fostering key customer relationships within strategic Data Center accounts to achieve revenue and profitability goals...

Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...

Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...

Accelerate customer success by leading global education strategies to enhance engagement, adoption, and long-term value realization for a diverse client base in a fast-paced SaaS environment...

Champion Oracle HCM Cloud systems by configuring and optimizing HR solutions. Collaborate with IT and business teams to enhance integration and performance, ensuring seamless operations and supporting...

Lead the charge in evolving our technology ecosystem by architecting high-velocity delivery models and integrating AI-driven solutions to enhance operational efficiency and decision-making across the...

Champion operational excellence by leading field teams towards efficiency, tracking financial performance, and executing day-to-day operations while nurturing a culture of accountability and communica...

Drive enterprise growth by crafting strategic relationships and navigating complex sales cycles in the fast-paced AI infrastructure market. Help organizations evolve their data-centric systems and bec...

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

Transform financial professionals' approach to life insurance through expert guidance in tax strategies and planning. Drive strategic growth and engagement while delivering comprehensive support to ad...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Champion the development of impactful customer-driven features, collaborating with cross-functional teams to ensure technical feasibility and user-centric design while driving quality and innovation t...

Lead the charge in managing complex, multidisciplinary programs for system integration and qualification of AI Enterprise Workstation Solutions, ensuring seamless collaboration with cross-functional t...

Lead the future of platform integration, driving unified products and AI innovations. Shape market strategies for Tier-1 utilities with a focus on customer experience, seamless collaboration and scala...

Shape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across...