Director, Technical Support Jobs in Austin, TX

Transform the support landscape by leading a talented team in tackling advanced technical challenges that safeguard global security, while enhancing operational excellence and mentoring future leaders...

Lead impactful productivity solutions by architecting and delivering integrations and migrations. Collaborate with clients to enhance their workflows while utilizing innovative technologies for measur...

Lead the product strategy and operations for a key financial tool that empowers over 400,000 students annually. Collaborate across teams to innovate and deliver solutions that enhance student access a...

Manage pre-sales technical processes for complex solutions, develop integration plans, oversee technical presentations, and collaborate with stakeholders to enhance product offerings while ensuring cu...

Join a team that's committed to ensuring client success through expert guidance and solution delivery. As the primary liaison, you'll facilitate smooth implementation and strategically align technolog...

Innovate client strategies by leading integrated marketing efforts across key B2B accounts. Elevate brand impact and ensure alignment between marketing objectives and measurable business outcomes. Cha...

Join a team that's shaping the future of rapid deployment services, driving strategic leadership and operational excellence for complex data center projects, while enhancing client relationships and b...

Accelerate technical excellence by designing and maintaining secure endpoint configurations in Windows and macOS environments, ensuring robust support for a federal agency's infrastructure and cyberse...

Shape the future of our AI Advisory Services by managing diverse projects, ensuring timely delivery, and fostering client relationships. Your leadership will drive operational excellence and financial...

Engineer high-quality testing processes to ensure success in complex software applications. Collaborate with clients and development teams, creating strategic test plans, executing rigorous testing, a...

Transform customer experiences by troubleshooting warranty claims and enhancing resolutions. Collaborate with teams to analyze issues, streamline workflows, and improve service efficiency in a high-vo...

Engage with engineers and product teams to create comprehensive documentation for our Mobile & Cloud platform, ensuring clarity and compliance while enhancing resource accessibility for technical and...

Champion operational excellence by managing IT and enterprise software systems, driving tool consolidation, implementing automation, and ensuring reliable IT operations in a fast-paced, growing health...

Lead the charge in product development by collaborating with teams, defining features, and enhancing user experiences. Drive Agile processes and communicate effectively to ensure timely delivery of hi...

Lead the charge in scaling a world-class global customer support organization while standardizing operations and optimizing customer experience across diverse product lines for enterprise and SMB clie...

Transform global customer support operations by setting strategies to enhance efficiency, ensure high-quality service, and drive customer satisfaction across diverse markets and products...

Elevate patient support services by leading teams to provide exemplary care, driving operational efficiency and performance metrics while fostering a culture of continuous improvement and collaboratio...

Lead the charge in transforming Data Center solutions by analyzing trends, customer needs, and competitive landscapes to develop a strategic product portfolio that drives innovation and optimization...

Lead the charge in driving customer success through proactive governance, relationship management, and contract oversight, while collaborating across teams to ensure seamless service delivery and alig...

Join a team that's shaping the future of digital marketing. Leverage your expertise in web properties, SEO, and AEO to drive performance and visibility, while collaborating cross-functionally to optim...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Champion customer success by leading a team in resolving complex support issues and managing escalations across multiple SaaS products, while driving performance and operational excellence...

Lead the charge in deploying complex server and cloud solutions. Collaborate with stakeholders to enhance infrastructure and automate processes, ensuring high-quality service delivery to clients while...

Advance your career by leading mechanical simulations for ASIC projects, ensuring reliability for high-performance systems. Collaborate across global teams to shape design methodologies and drive inno...

Shape impactful finance technology product strategies, overseeing ERP and billing platforms. Collaborate cross-functionally to enhance revenue recognition and streamline monetization processes for imp...