Director, Technical Support Jobs in Austin, TX

Champion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-f...

Elevate customer support by taking ownership of integration issues and refining processes. Collaborate with teams to enhance experience, resolve problems, and contribute to a strong, effective support...

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

Elevate sales growth by leading a team to drive new market engagement and exceed performance targets in a dynamic remote environment, fostering collaboration and coaching to ensure team success and ac...

Drive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure hi...

Lead the charge in marketing strategy for Mobile and IoT sectors, driving successful product positioning, partnerships, and go-to-market execution across global regions including Americas, Japan, and...

Manage post-silicon execution and bring-up readiness for complex Arm-based SoC initiatives. Drive cross-functional convergence on validation, performance, and quality to meet program objectives in a h...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Champion impactful client engagements by driving pre-sales design, managing project delivery, and fostering executive relationships. Leverage strategic vision and leadership skills to enhance account...

Manage and build the product support organization to ensure mission-critical systems operate effectively, providing real-time assistance and coordinated spare part support for customers, while driving...

Empower the success of a high-performing Application Support team by leading strategic initiatives. Drive operational excellence and service performance while ensuring client satisfaction and team dev...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Collaborate with clients to design and implement innovative technical solutions. Leverage your software engineering expertise to tackle complex challenges, enhance business processes, and deliver exce...

Accelerate innovation as you lead a team of experts shaping advanced AI systems, driving strategic technology initiatives, and collaborating across functions to define product vision and industry stan...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Join our team to lead the Advanced Telephony Support department, fostering top-notch customer experiences through strategic leadership, team development, and operational excellence while collaborating...

Transform client interactions by leading a dynamic Service Desk team, ensuring high-quality technical support and driving continuous improvement in service delivery, customer satisfaction, and team pe...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Elevate project success by managing communication and documentation, ensuring smooth coordination between stakeholders, and driving timely updates, while overseeing daily field operations and promotin...

Drive the strategic vision for our Global Desk customer segmentation. Lead and mentor the North America Customer Success team, ensuring proactive engagement and high retention while collaborating acro...