Director, Technical Support Jobs in Arlington, VA

Champion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-f...

Lead live productions and ensure flawless execution across broadcasts, events, and recordings. Collaborate with teams to enhance technical operations, mentoring staff while exceeding client expectatio...

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

Elevate sales growth by leading a team to drive new market engagement and exceed performance targets in a dynamic remote environment, fostering collaboration and coaching to ensure team success and ac...

Accelerate transformation by leading complex ServiceNow solution design and architecture. Collaborate with executives to define strategy and ensure delivery excellence across diverse engagements while...

Drive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure hi...

Join a team that shapes training curricula and develops key operational scenarios. Support job analysis and enhance training execution for advanced system courses, leveraging deep expertise in militar...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Elevate IT support operations as a leader, ensuring exceptional service and best practices to enhance user experience while managing a skilled team and driving process improvements for IT Service Desk...

Champion impactful client engagements by driving pre-sales design, managing project delivery, and fostering executive relationships. Leverage strategic vision and leadership skills to enhance account...

Empower the success of a high-performing Application Support team by leading strategic initiatives. Drive operational excellence and service performance while ensuring client satisfaction and team dev...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Join a team that's transforming technology into opportunity by maintaining and operating complex IT systems. Provide critical support for UNIX/Windows servers, addressing technical challenges while en...

Collaborate with clients to design and implement innovative technical solutions. Leverage your software engineering expertise to tackle complex challenges, enhance business processes, and deliver exce...

Lead and enhance technology alliance initiatives, managing partner relationships and integrations. Drive co-marketing strategies and collaboration with cross-functional teams to support business goals...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Lead a portfolio of complex scientific programs, driving strategic planning, governance, and stakeholder engagement to meet organizational goals. Ensure contract compliance and high-quality execution...

Accelerate your career by leading IT strategy and operations for a mid-sized organization. Drive innovation, develop high-performing teams, and enhance systems to support business growth and integrate...

Advance customer success by implementing and supporting the Knowvation platform. Collaborate closely with clients to tailor solutions, ensuring optimal performance and fostering strong relationships f...

Engage with a diverse team to sustain and enhance cloud-based services, focusing on Oracle EBS support, security compliance, and advanced application troubleshooting in a multitenant environment...