Explore Top Director of Technical Support Jobs at Ladders
Ladders brings to you a vast selection of high-paying Director of Technical Support job opportunities. As the …
1,000+ Director Technical Support Jobs in Austin, TX
Technical Support Engineer, Drone as First Responder (DFR)
$95K *US-AnywhereRemote in United States4 days agoDiscover a role where you take ownership of complex technical support for Drone as First Responder operations, ensuring customer success through expert troubleshooting and clear communication across cross-functional teams.Requirements: FAA Part 107 certification, 4+ years tech support experience, strong troubleshooting, SaaS familiarity.Value Engineering Technical Program Manager
2 weeks agoDevelop and drive cost optimization initiatives across product management and procurement, collaborating with engineering and marketing teams to align on strategic goals for server and storage systems while ensuring profitability through effective analysis.Requirements: 8+ years experience, bachelor's in engineering or 4+ years with master's.Senior Director Information Technology
$150K — $200K *US-AnywhereRemote in United StatesTodayEmpower data-driven decision-making by leading AI and data platform strategies. This pivotal senior role oversees AI engineering, data analytics, and governance, ensuring ethical and effective use of technology to enhance business outcomes across the enterprise.Requirements: Bachelor's degree; 10+ years of IT/AI leadership; experience with data platforms.
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Technical Staff-Storage Architect
Reposted 1 week agoShape your career as a Technical Staff-Storage Architect, driving next-gen AI solutions. Engage with enterprise clients to optimize data management and infrastructure, influencing cutting-edge technology and product roadmaps across the industry.Requirements: 10+ years in storage architecture; expertise in AI/ML, scale-out storage, communication skills.Support and Services Operations Manager
$176K — $220K *US-AnywhereRemote in United StatesReposted YesterdayOptimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functional team focused on growth and success.Requirements: Bachelor's degree, Salesforce, Zendesk/Pylon experience, SQL skills.TDM Program Manager
3 weeks agoDrive impactful transportation demand management programs that enhance multimodal and sustainable travel in diverse communities. Lead initiatives, coordinate outreach, and develop partnerships to foster engagement and support regional transportation needs.Requirements: Bachelor's degree, 8+ years experience in TDM/city planning, project management.Help Desk Support Services Specialist
$99K — $164K *US-AnywhereRemote in United StatesReposted 2 weeks agoSolve complex technical issues as a key player in end-user support, collaborating across teams to enhance system performance and ensure seamless service restoration in a dynamic IT environment.Requirements: High School Diploma; 7+ years IT support experience; strong troubleshooting skills.Director Systems Engineering- Data Centers
$174K — $348K *US-AnywhereIn-PersonReposted 4 days agoLead the charge in transforming Data Center solutions by analyzing trends, customer needs, and competitive landscapes to develop a strategic product portfolio that drives innovation and optimization.Requirements: Bachelor's in Engineering, 10+ years systems engineering, 8+ years Data Center experience.Members who searched for Director Technical Support, also searched for:
Account Executive / Client Director
$100K — $150K *US-AnywhereRemote in United States3 weeks agoDrive enterprise growth by crafting strategic relationships and navigating complex sales cycles in the fast-paced AI infrastructure market. Help organizations evolve their data-centric systems and become a trusted advisor to decision-makers.Requirements: 8+ years in enterprise tech sales; experience with AI, cloud, data centers.Technical Support Engineer
1 week agoChampion the success of our API partners by providing expert technical support, owning complex issues, and collaborating globally to ensure seamless integration and reliability during critical incidents across multiple time zones.Requirements: Experience in technical support, skills in REST APIs, agile, databases.Team Lead, Customer Support
$160K *US-AnywhereRemote in United States3 weeks agoElevate customer support excellence by leading a team of Support Engineers, managing daily operations, technical escalations, and team growth. Collaborate across departments to enhance workflows and ensure high-quality service delivery.Requirements: 4+ years in SaaS support, 1+ years in leadership, strong networking skills.TSQ Manager
$90K — $120K *US-AnywhereRemote in United StatesReposted 2 days agoDrive excellence in Training, Safety, and Quality initiatives across diverse projects. Lead compliance efforts, enhance performance metrics, and mentor teams to achieve operational excellence in a dynamic environment.Requirements: 5+ years in TSQ leadership, OSHA #510, Bachelor's degree, SOP developmentPhysical Security Delivery TPM (Technical Project Manager)
$130K — $140K *US-AnywhereRemote in United States2 weeks agoJoin a team that's dedicated to delivering top-tier physical security solutions across mission-critical environments. Oversee project management, commissioning, and technical coordination to ensure seamless security infrastructure deployment.Requirements: High School Diploma, 10 years experience, PMP preferred, project management skills.Director of Special Systems
1 week agoPioneer effective strategies in operational management for the Special Systems Division. Drive performance, foster safety, and enhance profitability through optimal resource allocation and proactive relationship management across projects.Requirements: 15+ years in sales/marketing, project management, building technologies.MS365 Solutions Analyst
$80K — $110K *US-AnywhereRemote2 weeks agoOptimize SharePoint and M365 environments through strategic administration, data migration, and user adoption initiatives. Collaborate with stakeholders to design workflows and improve digital business processes across the organization.Requirements: Bachelor's degree, 3+ years SharePoint Online & Teams admin experience, Power Automate.Manager, Advanced Support Services
2 days agoJoin our team to lead the Advanced Telephony Support department, fostering top-notch customer experiences through strategic leadership, team development, and operational excellence while collaborating across functions to drive satisfaction and performance.Requirements: Bachelor's degree, 5+ years in customer support leadership, strong communication.Technical Consultant, Client Services
$80K — $110K *US-AnywhereRemote in United States2 weeks agoDiscover innovative solutions while empowering customers through technical support, problem-solving, and AI-driven enhancements. Collaborate across teams to elevate service delivery and foster lasting impacts within a dynamic remote work environment.Requirements: Bachelor's degree or equivalent; 3-5 years SaaS support experience; strong problem-solving skills.IT Director
1 week agoChampion technology strategy across corporate and retail domains, ensuring operations, security, and team development propel business growth and enhance customer experiences in a dynamic retail environment.Requirements: 10+ years IT leadership, multi-site retail experience, security governance.Director, Solutions Engineering
3 weeks agoTransform sales operations by leading and scaling a high-performing Solution Engineering team. Drive pipeline quality, accelerate deal velocity, and shape successful solutions across SMB, Mid-Market, and Enterprise segments.Requirements: Bachelor's degree, 7+ years experience, 3+ years leadership, Jira, SQL, Postman, Salesforce.Service Delivery Manager
$100K — $120K *US-AnywhereRemote in United StatesReposted 2 days agoElevate the client experience by ensuring seamless engagement across teams. Manage client accounts, coordinate project activities, and provide insightful reporting while fostering strong relationships and maintaining high satisfaction scores.Requirements: 5+ years IT management, client relationship experience; ITIL 4, AZ-104/MS-102 required.Sr Staff Technical Product Manager - Inbound Logistics
$131K — $174K *US-AnywhereRemote in United States3 weeks agoTransform your career by leading the architecture and strategy of Oracle WMS inbound processes, collaborating with diverse teams to enhance product features, streamline development, and drive effective solutions and implementations.Requirements: Bachelor’s degree + 5 years WMS implementation experience required.Product Support Engineer
1 week agoDrive customer satisfaction as a Product Support Engineer, resolving technical issues while enhancing our security and identity solutions. Collaborate with Product and R&D teams to influence product development based on customer feedback.Requirements: Bachelor's degree & 2-4 years' IT experience, expertise in Active Directory.Customer Technical Program Manager
TodayLead the charge in managing complex, multidisciplinary programs for system integration and qualification of AI Enterprise Workstation Solutions, ensuring seamless collaboration with cross-functional teams to drive successful product development and lifecycle support.Requirements: BS/MS in Engineering/Computer Science; 8+ years experience in Technical Program Management.Director of Sales, New Logo
$300K — $420K *US-AnywhereRemote in United States3 weeks agoChampion new logo acquisition strategy across the East, leading complex sales cycles and forging strategic relationships. Manage a team of Account Executives to drive growth and success in a dynamic, high-tech environment. Travel required.Requirements: 8+ years in enterprise tech sales; Bachelor's preferred; expertise in sales tools.Sr Sales Engineer
$97K — $165K *US-AnywhereRemote in United States3 weeks agoShape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across partners while mentoring cross-functional teams.Requirements: Bachelor's degree in Computer Science; 6-8+ years experience; Azure certs preferred.
Top job titles hiring in Austin, TX
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FAQ About Director Technical Support Jobs in Austin, TX
What does a Director of Technical Support do?
A Director of Technical Support is responsible for implementing strategic decisions, troubleshooting technical problems, and managing technical support teams. Additionally, they play a vital role in improving customer satisfaction.
What skills are needed for Director of Technical Support jobs?
The job requires strong technical skills, problem-solving abilities, leadership qualities, and excellent communication skills.
What salary does a Director of Technical Support earn?
Although the salary can vary greatly depending on the industry and location, Directors of Technical Support typically earn salaries in the upper five-figure to lower six-figure range.