Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$145K - $165K *

Lead cross-functional projects as a Business Operations Manager, tackling ambiguous problems, driving implementation, and optimizing processes through data analysis and stakeholder collaboration to en...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$132K - $182K *

Lead and enhance security operations, driving threat detection, incident response, and team development to protect digital assets and ensure operational excellence in cybersecurity...

London, ONIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$132K - $182K *

Deliver exceptional security operations leadership, enhancing threat detection, incident response, and operational processes. Lead a high-performing team to safeguard digital assets while driving cont...

Oakville, ONIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$110K - $130K *

Lead the Security Operations function, enhancing cybersecurity capabilities and managing risks. Oversee threat detection, incident response, and team development to protect digital assets and ensure c...

Edmonton, ABIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$132K - $182K *

Transform security operations by leading a team focused on threat detection, incident response, and continuous improvement, ensuring robust protection of digital assets and compliance with industry st...

Kitchener, ONIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$132K - $182K *

Elevate your career by leading security operations, enhancing cybersecurity capabilities, and managing a high-performing team to protect digital assets and mitigate risks in a dynamic environment...

Toronto, ONIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$132K - $182K *

Lead the security operations function, enhancing cybersecurity capabilities and managing risks. Oversee incident response and threat detection while developing a high-performing team to protect digita...

Vancouver, BCIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$132K - $182K *

Lead and enhance security operations, driving incident response and threat detection. Manage a high-performing team to protect digital assets while aligning processes with industry standards and organ...

Ottawa, ONIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$90K - $100K *

Transform procurement operations by leading the Purchase-to-Pay process, enhancing efficiency, compliance, and user experience through strategic design, technology integration, and stakeholder engagem...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$88K - $138K *

Join the charge in driving operational excellence and continuous improvement across contact centre operations, fostering a culture of efficiency and quality to meet customer needs and enhance performa...

Calgary, ABIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $138K *

Optimize operational efficiency by leading continuous improvement initiatives. Drive strategic performance across contact center operations, championing Lean methodologies to enhance processes, elevat...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $138K *

Engage in a leadership role that champions operational excellence, driving efficiency and continuous improvement across contact centre operations while fostering a culture of data-driven performance a...

Mississauga, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $138K *

Drive operational excellence and continuous improvement in contact centre operations, leading strategy implementation and performance evaluation to enhance efficiency and quality while meeting custome...

Waterloo, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Accelerate revenue growth by leading strategic operations, optimizing pricing, and enhancing sales analytics. Collaborate with cross-functional teams to drive accountability and build scalable process...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$203K - $251K *

Design and lead the Launch Readiness process, ensuring scalable frameworks for product launches. Collaborate across teams to assess needs, manage projects, and drive execution while developing a high...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Transform site operations by leading diverse teams to deliver safe, efficient, and profitable services. Drive strategic initiatives while ensuring customer satisfaction and compliance with safety stan...

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$99K - $198K *

Drive medical operations excellence by leading IVD product lifecycle activities, integrating clinical insights into development, compliance, and risk management, while collaborating with cross-functio...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$92K - $166K *

Unlock your potential by providing expert leadership and analysis in military operations. Collaborate with key stakeholders to enhance mission effectiveness and readiness across diverse operational en...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$85K - $100K *

Engage with key customers to drive revenue growth and deliver tailored solutions. Collaborate across teams to meet technical needs, identify opportunities, and ensure customer satisfaction in a dynami...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $85K *

Drive operational excellence in warehousing and distribution logistics, overseeing product strategy, quality control, and team management to enhance supply chain resilience and efficiency...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Join a dynamic team to manage office operations, support diverse projects, and enhance collaboration. Your role will involve clerical tasks, document preparation, and facilities management, fostering...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$88K - $132K *

Lead strategic operations to enhance efficiency and productivity, overseeing daily activities and personnel management while fostering a positive work culture within the warehouse environment...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$85K - $161K *

Join a team that's dedicated to delivering high-quality NetSuite implementations. Collaborate with diverse stakeholders to manage projects effectively, ensuring timely and budget-friendly outcomes whi...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$73K - $122K *

Lead the operational lifecycle of private market investments, ensuring compliance and accuracy in cash transactions, fund activities, and risk management while collaborating with investment teams to e...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Champion operational excellence as a deputy leader, driving innovation and controls across Money Operations. Lead a multidisciplinary team, ensuring seamless execution and strategic alignment while fo...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.