Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$140K - $180K *

Empower our financial operations by leading accounting processes, ensuring accuracy and compliance. Drive collaboration across teams to enhance decision-making and optimize systems, while mentoring a...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Drive operational risk excellence by leading the development and execution of an innovative Risk Framework, ensuring alignment with business objectives and enhancing decision-making across the organiz...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in enhancing operational risk frameworks to empower decision-making and organizational resiliency. Collaborate with cross-functional teams while presenting insights to stakeholders to...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Join a team that's shaping the future of operational risk management by developing frameworks, mentoring teams, and collaborating with business units to enhance resilience and align with corporate str...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of operational risk management by leading the enhancement of risk frameworks, supporting strategic decision-making, and presenting insights to stakeholders. Collaborate with teams to...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of Operational Risk Management. Lead initiatives to enhance organizational resilience, ensuring effective risk controls and insightful reporting to executives while fostering a proact...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of operational risk management by leading the development and execution of critical frameworks, enhancing organizational resiliency, and ensuring strategic alignment in a transformati...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Transform operational risk management by leading a skilled team, developing frameworks, and ensuring organizational resilience. Inspire risk-aware decisions and present insights to stakeholders to con...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate your career by leading a dynamic team to drive digital transformation in manufacturing. Oversee strategy, innovation, and customer engagement to enhance interoperability and deliver measurable...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Join a team that's driving impactful marketing campaigns and building strong client relationships. As a Senior Account Manager, you will oversee dynamic projects, ensuring strategic execution that ali...

Reposted today

  •   Less than 5 years exp.  •   Media

$95K - $125K *

Develop and manage client programs with exceptional service and strategic solutions. Oversee budgets, resources, and project timelines, ensuring successful activations that enhance client brand visibi...

Reposted today

  •   Less than 5 years exp.  •   Media

$115K - $150K *

Drive strategic operational initiatives, collaborating across functions to enhance performance and deliver impactful solutions in a fast-paced environment. Bring your expertise to solve complex challe...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$88K - $105K *

Lead the charge in optimizing regional operations, enhancing performance, and driving financial success across multiple branches. Develop teams, implement best practices, and ensure exceptional custom...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Take ownership of safety and operational excellence by managing attraction documentation, analyzing key data, and collaborating with diverse teams to enhance the guest experience and ensure regulatory...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$81K - $111K *

Take ownership of warehouse operations by managing daily activities, optimizing processes, and ensuring compliance with safety standards. Lead a team to enhance efficiency, accuracy, and service quali...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$108K - $201K *

Lead the charge in manufacturing operations, fostering a high-performing team focused on safety, quality, and continuous improvement to deliver essential medicines efficiently and reliably...

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$160K - $185K *

Champion manufacturing excellence by leading production operations, ensuring timely delivery of complex engineered products while fostering a high-performance team culture and optimizing processes for...

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $135K *

Join a team that's redefining workforce solutions by driving product vision and strategy. Collaborate with cross-functional teams to create innovative assessment tools that enhance career development...

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $135K *

Advance your career by leading product strategy for workforce solutions. Collaborate with cross-functional teams to drive innovation, ensuring products meet market needs and deliver value to diverse s...

Iowa City, IARemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $160K *

Support our marketing operations by optimizing workflows, data structures, and AI-driven processes. You'll enhance campaign execution and collaboration across teams, ensuring scalable and repeatable m...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $200K *

Accelerate progress at a multinational level by driving the reward and global mobility agenda. Lead the design and governance of compensation structures, ensuring alignment with business needs while p...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $195K *

Lead the charge in enhancing business performance through process excellence and data integrity in talent and workforce systems. Collaborate with HR teams to ensure accurate execution of core HR proce...

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$131K - $230K *

Unlock potential by leading strategic underwriting operations across the Americas. Drive cross-functional transformations, enhance efficiency through automation, and foster a culture of performance an...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$131K - $230K *

Lead strategic underwriting operations across the Americas, driving efficiency and compliance. Manage a high-performing team, implement scalable processes, and enhance operational resilience through d...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$131K - $230K *

Unlock your potential by leading strategic underwriting operations across the Americas. Drive efficiency, enhance compliance, and foster a culture of performance while managing risk and developing hig...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.