Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$110K - $130K *

Shape the future of business operations by optimizing processes across sales and customer success. Collaborate with cross-functional teams to drive efficiency, enhance tool adoption, and leverage AI f...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $105K *

Lead the charge in implementing an Operational Excellence system to enhance site performance, drive quality initiatives, and foster a culture of continuous improvement through effective coaching and c...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $140K *

Transform enterprise change strategies by leading adoption initiatives, engaging stakeholders, and executing comprehensive plans for technology rollouts. Drive measurable results in organizational cha...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $200K *

Empower a high-growth organization by leading operations strategy, enhancing client satisfaction, and driving efficiency through AI and automation. Collaborate with senior leadership to ensure financi...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Manage diverse special projects across operations, infrastructure, and procurement. Drive initiatives from concept to completion, collaborating with multiple teams to enhance efficiency and support a...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$95K - $115K *

Champion operational excellence by leading client-facing teams to enhance service delivery, drive continuous improvement, and foster a culture of accountability. Collaborate closely with stakeholders...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$190K - $230K *

Oversee global executive protection and risk management programs, ensuring safety for executives and employees. Shape protective strategies, conduct threat assessments, and collaborate with various te...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$111K - $137K *

Pioneer innovative freight solutions by driving new business opportunities, managing a self-generated pipeline, and collaborating across teams to enhance customer relationships and revenue growth in a...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$103K - $125K *

Drive large-scale, cross-functional initiatives as a Senior Project Manager, leading Agile projects from concept to completion. Leverage strong business acumen and emotional intelligence to influence...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$65K - $115K *

Transform fund operations by overseeing reconciliations, trade processing, and NAV reporting. Serve as a trusted client contact while mentoring junior team members and ensuring high-quality service de...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in advancing carbon operations by driving MRV strategies, engaging stakeholders, and optimizing wastewater treatment initiatives to ensure effective carbon credit validation and sales...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Join a team that's driving innovation in carbon operations and wastewater management. You'll lead measurement, reporting, and verification strategies while engaging with stakeholders to enhance projec...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Elevate operational excellence by managing day-to-day functions across supply chain, manufacturing, and logistics. Collaborate with cross-functional teams to ensure product availability and compliance...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in optimizing finance and accounting processes, ensuring GAAP compliance, and delivering high-quality financial reporting while mentoring teams and enhancing client relationships acros...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate customer success by guiding clients through onboarding and product adoption. Serve as a trusted advisor, ensuring maximum value from solutions while advocating for customer needs within the or...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$165K - $214K *

Contribute to the success of Medical Affairs by leading project management and operational execution. Collaborate with cross-functional teams to ensure timely delivery of initiatives, manage budgets...

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Shape a safe and welcoming environment by overseeing maintenance operations, ensuring compliance with regulations, and leading a dedicated team to enhance resident satisfaction and operational excelle...

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$130K - $150K *

Drive your career with a strategic role leading product vision and evolution in the Servicing domain. Transform customer interactions across policy management and claims, ensuring intuitive, scalable...

Minnesota, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $200K *

Shape the future of construction operations by leading diverse teams, enhancing performance, and driving sustainable growth. Collaborate with senior management to align priorities and foster a high-in...

Yesterday

  •   8 - 10 years exp.  •   Staffing

$90K - $110K *

Join a team that's dedicated to enhancing operator training across multiple divisions. Lead initiatives, ensure compliance, and drive continuous improvement while collaborating with regional leaders t...

Portland, ORRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Elevate operator training excellence through regional leadership, ensuring compliance, quality, and continuous improvement across multiple divisions while collaborating with key stakeholders to drive...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Drive the infrastructure operations function, ensuring secure, reliable, and cost-effective cloud services. Lead teams, manage vendor relationships, and oversee modernization efforts while maintaining...

5 days ago

  •   8 - 10 years exp.  •   Staffing

$110K - $140K *

Unlock potential by leading People Operations to enhance HR processes, support integration, and drive continuous improvement across multiple locations, ensuring effective governance and data quality w...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Join a dynamic team as you drive strategic initiatives, enhance operational efficiency, and collaborate with leadership to tackle complex challenges in a fast-paced environment. Your expertise will sh...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $110K *

Launch your career by managing logistics for a premier event, overseeing vendor procurement, staffing, and budgets. Drive operational excellence from planning to execution, ensuring a seamless experie...

2 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.