Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$90K - $100K *

Optimize project outcomes by leading cross-functional teams, managing budgets, and ensuring timely delivery. Collaborate with stakeholders to drive quality and efficiency while adhering to project sco...

Langley, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $100K *

Manage key projects within the Quality Management team, ensuring timely delivery, budget adherence, and stakeholder engagement while driving innovative solutions and best practices for quality and cli...

Mississauga, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $100K *

Transform project management by driving collaboration, ensuring quality, and delivering results on time and within budget. Leverage your expertise to manage stakeholder relations and implement effecti...

Markham, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Optimize operational efficiency across multiple campuses, ensuring compliance and support for high-quality teaching. Lead diverse teams, manage vendor relationships, and drive cost-saving initiatives...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$85K - $95K *

Lead the charge in managing operations and customer service for events, overseeing a team of Crew Leaders and Installers while ensuring client satisfaction and efficient asset management in a dynamic...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$85K - $95K *

Join our dynamic team as an Operations Manager, overseeing event management, team leadership, and customer satisfaction. Drive operational excellence while managing local assets and ensuring successfu...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$91K - $136K *

Lead the charge in optimizing transportation operations across multiple sites, driving process improvements while ensuring safety, quality, and performance in a fast-paced, deadline-driven environment...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Manage and oversee site operations, ensure service excellence, develop staff, and drive process improvements. Lead financial management, foster client relationships, and navigate compliance while insp...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Unlock operational excellence by leading daily functions, ensuring compliance, and driving team performance. Collaborate with management to enhance profitability and customer satisfaction while foster...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Pioneer streamlined operations by leading finance, people, and tech functions. Ensure timely data, enhance team engagement, and simplify processes to empower a lean team dedicated to impactful service...

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Shape the future of community care by leading operations across multiple facilities. Drive excellence in resident services, compliance, and team development while achieving operational goals in a dyna...

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$100K - $120K *

Join a dynamic team to oversee operations across multiple communities, ensuring exceptional resident care and compliance. Leverage your leadership skills to drive performance and foster professional g...

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$97K - $121K *

Champion strategic initiatives by managing cross-functional teams, driving decision-making, and ensuring repeatable processes across the organization. Thrive in a dynamic environment while delivering...

3 days ago

  •   5 - 7 years exp.  •   Transportation

$85K - $120K *

Shape the future of operations by leading distribution efforts, ensuring quality standards, and driving continuous improvement initiatives. Oversee safety, budget management, and team development to e...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$136K - $176K *

Lead the operational strategy for robot validation, ensuring maximum uptime and effective testing. Collaborate across teams to enhance product quality and reliability, driving continuous improvement i...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Drive operational excellence by leading a high-performing team in a dynamic fulfillment environment. Oversee daily operations, enhance client relationships, and ensure safety and productivity while fo...

Today

  •   5 - 7 years exp.  •   Transportation

$139K - $244K *

Elevate your career by leading strategic readiness initiatives that ensure operational and field teams are prepared for successful product launches. Drive clarity and execution across complex processe...

Today

  •   8 - 10 years exp.  •   Information Technology

$83K - $166K *

Unlock the potential of cloud infrastructure by leading transformative initiatives that enhance developer productivity and operational efficiency. Drive cross-functional programs that reshape deployme...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$78K - $95K *

Grow your career with us by managing logistics and operations in a dynamic environment. Lead teams, optimize processes, and ensure compliance while enhancing service levels and inventory control for m...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $185K *

Transform supply chain operations by leading strategy, planning, and logistics. Drive continuous improvement initiatives while collaborating cross-functionally to enhance efficiency and support busine...

3 days ago

  •   5 - 7 years exp.  •   Staffing

$150K - $185K *

Drive supply chain excellence by leading strategic operations, optimizing processes, and fostering collaboration across teams to support business growth in a dynamic manufacturing environment...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Lead and enhance commercial operations, team performance, and proposal execution. Collaborate cross-functionally to deliver timely, accurate proposals while fostering continuous improvement and stakeh...

1 month ago

  •   8 - 10 years exp.  •   Energy & Utilities

$95K - $115K *

Lead the charge in regional operations management, driving customer satisfaction and inspiring teams across multiple locations in the fire and life safety industry. Take ownership of operational excel...

Pennsylvania, USRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $90K *

Oversee high-end culinary operations, ensuring exceptional food quality and service. Lead menu development, manage inventory, and maintain compliance with safety standards while developing a skilled c...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$97K - $113K *

Oversee the operations and maintenance of multiple college facilities, ensuring optimal service delivery and environmental standards while managing budgets and projects to enhance academic and residen...

Toronto, ONIn-Person

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.