Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$110K - $130K *

Drive impactful cost management strategies, oversee project budgets, and enhance client value through effective analysis and reporting. Collaborate with diverse teams to foster relationships and suppo...

Birmingham, ALRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$108K - $145K *

Advance your career as you manage project costs, analyze bids, and optimize financial strategies. Collaborate with a diverse team to support clients, ensuring value and effective change management whi...

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$125K - $150K *

Transform site operations by leading cross-functional teams to achieve excellence in Safety, Quality, Delivery, Cost, and People. Drive continuous improvement and operational results in a dynamic, hig...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$135K - $160K *

Shape the future of People Operations by driving impactful programs and enhancing organizational design. Collaborate with leaders to streamline processes and foster a high-performing culture while man...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $120K *

Drive impactful renovation projects across a diverse portfolio of multi-family communities. Oversee construction activities, manage contractors, and ensure quality standards while collaborating with s...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$120K - $145K *

Transform legal operations by optimizing outside counsel management, enhancing governance, and leveraging data-driven insights. Collaborate with cross-functional teams to drive efficiency and improve...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Engage in high-impact consulting, leading digital transformation in terminal operations. Collaborate with multidisciplinary teams to optimize workflows, enhance automation, and drive strategic initiat...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$95K - $115K *

Partner with us to drive sales operations excellence, ensuring effective workflows, data integrity, and actionable insights in a dynamic environment while supporting strategic initiatives and enhancin...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $125K *

Join a team that's driving operational excellence across national accounts. Lead strategic initiatives, optimize fulfillment processes, and enhance client experiences while fostering a culture of cont...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$115K - $125K *

Join a team that's driving operational excellence across national accounts. Lead strategic initiatives, optimize fulfillment processes, and enhance client experiences while fostering a culture of cont...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$115K - $125K *

Lead the charge in optimizing national operations for a strategic account, ensuring high performance and service excellence across fulfillment centers. Drive continuous improvement and foster a client...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Drive operational excellence by managing office facilities, supporting executive functions, and enhancing team collaboration to ensure a productive and efficient work environment...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Champion operational excellence by leading diverse teams and client accounts, driving strategic growth and financial performance in the Facilities Management sector. Shape the future of our Custodial...

Today

  •   11 - 15 years exp.  •   Business Services

$125K - $150K *

Transform operational excellence by leading diverse teams and client accounts, driving strategic initiatives, and fostering growth in a dynamic Facilities Management environment. Shape business outcom...

Today

  •   11 - 15 years exp.  •   Business Services

$80K - $95K *

Drive operational excellence by developing and maintaining standards, ensuring consistency across markets, and collaborating with cross-functional teams to enhance processes and documentation for opti...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $175K *

Unlock potential by leading SAP Application Managed Services, ensuring service delivery excellence across ECC, S/4HANA, and BTP environments. Drive continuous improvement and manage a skilled team to...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $160K *

Join a team that's leading the charge in IT operations by enhancing service delivery and vendor management across multiple business lines, while driving strategic technology initiatives for growth and...

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $145K *

Transform the future of major nuclear infrastructure projects by leading commercial management, ensuring effective governance, and driving financial performance while collaborating with diverse teams...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$150K - $180K *

Join a team that's shaping operational excellence as you support leadership, streamline processes, and act as a trusted partner. Navigate complex relationships while ensuring seamless coordination and...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$90K - $116K *

Drive operational excellence by leading diverse teams across multiple service lines, ensuring exceptional client experiences while fostering team development and achieving financial goals through stra...

Yesterday

  •   5 - 7 years exp.  •   Hospitality & Recreation

$112K - $135K *

Optimize operational excellence by leading continuous improvement initiatives across global business units, mentoring teams, and driving impactful process transformations to enhance safety, quality, d...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$112K - $135K *

Unlock potential by driving continuous improvement initiatives across global operations. Lead and mentor teams to enhance safety, quality, and efficiency while managing large-scale projects and foster...

Hamilton, OHRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Empower marketing operations by managing systems, processes, and data analysis. Drive results through project management and collaboration, optimizing workflows and leveraging technology to enhance te...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$78K - $85K *

Join a team that's dedicated to leading operations and ensuring top-notch service quality while fostering a strong safety culture. Supervise and support team members, manage resources, and drive conti...

3 days ago

  •   Less than 5 years exp.  •   Media

$85K - $100K *

Unlock potential by leading regional infrastructure and capital improvements. Collaborate with operations teams to enhance asset efficiency, ensure compliance, and drive strategic planning for mainten...

Calgary, ABIn-Person

Reposted yesterday

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.