Director, Patient Experience Jobs

Explore high-paying roles in the field of patient experience. Improve healthcare delivery, and elevate patient satisfaction and safety standards in the industry.

What Does a Director, Patient Experience do?

As a Director, Patient Experience, you would be responsible for developing and implementing strategies to improve patient satisfaction. This includes designing patient feedback systems, analyzing patient care feedback, and leading improvements in patient care services.

Skills Required

Key skills include leadership, excellent communication, and dedication to patient care. You should also have a deep knowledge of healthcare service shortcuts and the ability to interpret patient care data.

Education Requirements

Most positions require a Master's degree in healthcare administration or a related field. Experience in a healthcare setting is also usually required.

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$210K - $250K *

Drive health plan medical quality and utilization management efforts, ensuring optimal healthcare delivery across business lines. Collaborate with clinical teams to enhance policy, strategy, and opera...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$105K - $124K *

Grow your career with a role focused on patient experience, resolving concerns with compassion and professionalism. Collaborate cross-functionally to analyze feedback and drive improvements in quality...

Toronto, ONIn-Person

Reposted today

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $140K *

Unlock potential by leading a dedicated team of pharmacy liaisons in specialty clinics, driving quality patient experiences, and mentoring managers to enhance service delivery and operational excellen...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Transform patient safety and accreditation strategies across the health system. Collaborate with multidisciplinary teams to drive compliance and enhance quality outcomes aligned with the organization...

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Lead the charge in enhancing our pre-bill DRG review program, ensuring coding integrity and compliance while imparting expert training to elevate staff competencies and collaborative efforts in revenu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $160K *

The Account Director - Strategic Expansion (Health Systems) at InsightRx will lead efforts to expand the company's footprint within existing health system accounts by identifying and developing new op...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$168K - $285K *

Lead the CX Strategy team to enhance customer journeys, improve retention, and drive strategic initiatives across Customer Success, Renewals, and Professional Services in a dynamic, cross-functional e...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$175K - $195K *

Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Reimagine healthcare operations by leading clinical services in adult medicine. Enhance patient care quality and operational effectiveness while ensuring compliance with regulations, supporting staff...

4 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$153K - $191K *

Optimize Specialty Pharmacy operations by leading strategic growth initiatives, ensuring compliance with accreditation standards, and driving clinical excellence while managing diverse teams and enhan...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$153K - $191K *

Drive success in specialty pharmacy operations by leading a dynamic team, ensuring strategic growth and compliance while optimizing patient care. Collaborate across systems to integrate innovative sol...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Champion the design and optimization of omnichannel experiences to enhance customer journeys. Lead strategic initiatives through data insights and collaboration, driving innovative solutions that brid...

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$75K - $95K *

Champion daily operations and enhance patient access by driving key metrics, addressing escalated issues, and collaborating with diverse teams to improve service quality and workflow efficiency...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$126K - $190K *

Champion membership excellence by leading strategic initiatives that enhance engagement and satisfaction. Drive recruitment and retention efforts to exceed revenue goals while fostering collaboration...

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Transform customer journeys by leading omnichannel experience strategies that connect brand purpose with user needs, utilizing real-time data and collaboration with internal and external partners to e...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$188K - $294K *

Drive timely clinical reviews and medical decision-making for radiology services. Collaborate with providers, ensuring consistent policies and adherence to guidelines for optimal patient outcomes in a...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$188K - $294K *

Lead the charge in medical management by ensuring timely decisions and thorough reviews in a collaborative, virtual environment, positively impacting patient care and provider relations while maintain...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$188K - $294K *

Elevate healthcare outcomes by supporting medical management staff in timely clinical decisions while ensuring consistent application of medical policies in a virtual environment...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Grow with us as you ensure compliance and drive performance improvement in a dynamic hospital setting, while leading staff training and fostering survey readiness across all operational levels...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Lead the management of Patient Services initiatives while ensuring quality, cost, and service targets are met. Drive program evolution, oversee client relationships, and develop strategic business pla...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Transform the quality landscape in healthcare by leading a dynamic quality and patient safety program across multiple inpatient rehabilitation facilities, fostering a culture of excellence and continu...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Shape the future of healthcare quality by leading significant improvement projects, collaborating with stakeholders, and analyzing data to drive performance enhancements across clinical and non-clinic...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$117K - $206K *

Transform enterprise operations by leading Change Control, Incident, and Release Management. Drive ITIL-aligned strategies, engage with cross-functional teams, and ensure operational excellence while...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$117K - $206K *

Lead enterprise strategy and execution for Change Control, Incident Management, and Release Management, driving operational excellence and collaboration to enhance IT governance and risk management...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$255K - $284K *

Innovate by driving a unified design and user experience strategy across healthcare technology, enhancing product usability, alignment with customer needs, and leveraging AI-proficient design methodol...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What main responsibilities does a Director, Patient Experience face?question toggle

    A Director, Patient Experience is primarily tasked with improving the overall patient experience. This includes the responsibility of designing and implementing patient feedback systems, training staff towards better patient care, ensuring patient expectations are met and exceeded, and making continuous improvements based on patient feedback.

  • What does a typical day for a Director, Patient Experience look like?question toggle

    A typical day might include meeting with hospital staff, reviewing patient feedback, analyzing patient care measures, drafting new improvements initiatives in existing procedures, and overseeing the execution of implemented changes.

  • What skills are important for a Director, Patient Experience position?question toggle

    Important skills include leadership, patient-focused orientation, strategic planning abilities, advanced communication and interpersonal skills, and understanding of healthcare operations.