Director, Technical Support Jobs in Austin, TX

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Join us to lead multi-disciplinary engineering operations in North America, driving talent development, project execution, and vendor management. Your hands-on leadership will enhance technical delive...

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

Join us to enhance customer experiences as you troubleshoot and resolve complex product issues. Collaborate with engineering to implement solutions and drive improvements in tools, processes, and metr...

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Transform the compliance landscape by leading complex product support, ensuring accuracy in ELD systems, and driving improvements through data analysis and customer engagement. Collaborate with teams...

Drive transformative IT strategies to scale technology operations, modernize systems, enhance security, and implement AI governance across the organization, partnering strategically with cross-functio...

Shape the future of customer support by leading digital technology transformation. Drive strategy and product direction across a diverse portfolio, ensuring a seamless customer experience through inno...

Transform the Training Operations function across multiple manufacturing sites, ensuring high standards in training quality and compliance while leading a team to meet production demands effectively a...

Unlock your potential by leading the resolution of complex production issues. Ensure system stability through cross-team collaboration and technical expertise, driving innovations across platforms and...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Unlock potential by providing top-notch technical support and troubleshooting for enterprise software. Collaborate with customers to resolve complex technical issues and enhance product knowledge acro...

Elevate customer success by leading a Sales Engineering team focused on driving revenue through technical excellence, strategic engagement, and cross-functional collaboration in complex sales environm...

Accelerate innovation as you lead a team of experts shaping advanced AI systems, driving strategic technology initiatives, and collaborating across functions to define product vision and industry stan...

Join a team that drives innovative engineering solutions for clinical trials. Lead a talented organization, reshape technology strategy, and enhance operational efficiency while delivering impactful A...

Lead and enhance technology alliance initiatives, managing partner relationships and integrations. Drive co-marketing strategies and collaboration with cross-functional teams to support business goals...

Transform enterprise support by leading a high-performing team to deliver exceptional service and operational excellence, ensuring strategic customers receive exemplary support that scales with busine...

Drive sales enablement efforts to boost seller productivity, enhance pipeline generation, and streamline execution. Collaborate with leadership across departments to build and operationalize scalable...

Drive the evolution of AI-powered contract lifecycle management solutions, translating complex technologies into actionable business strategies. Collaborate with C-suite executives to craft innovative...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Join us as a hands-on leader translating strategic test objectives into effective operations. Drive accountability, enforce safety, and make sound decisions in high-pressure environments while coordin...

Lead the charge in transforming customer insights into impactful product solutions. Collaborate across teams to define and execute product strategies, overseeing the complete lifecycle from concept to...

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...