Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Sales Director, Pharma Delivery Systems
$159K - $287K *
Help us drive strategic growth in Pharma Solutions by leading complex sales initiatives, developing executive-level relationships, and delivering tailored CDMO solutions from concept through commercia...
Reposted 6 days ago
Director, Commercial Operations & Enterprise Accounts
$204K - $380K *
Lead the charge in driving enterprise growth by integrating business development, channel strategy, and revenue operations. Partner with cross-functional teams to implement data-driven strategies for...
3 weeks ago
Director, Order Management & Billing Operations
$120K - $150K *
Lead global order entry and billing operations, ensuring compliance and accuracy while overseeing transformation initiatives to enhance efficiency through automation and AI, driving strategic executio...
5 days ago
Director, Professional Services Operations
$120K - $150K *
Drive strategic operational excellence in program management, ensuring effective resource allocation, project delivery, and financial oversight across multiple teams and locations to meet organization...
Reposted 3 days ago
$120K - $150K *
Champion sales initiatives and foster client relationships to drive solutions in dedicated warehousing and logistics. Collaborate across teams to deliver targeted strategies that enhance client succes...
3 weeks ago
Director, Customer Engineering
$180K - $225K *
Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...
1 week ago
$138K - $231K *
Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...
3 days ago
$120K - $150K *
Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...
3 weeks ago
Lead Director - Production Services Operations DDAT
$100K - $231K *
Join us to lead centralized production operations, optimizing efficiency and governance. Drive continuous improvement, performance metrics, and stakeholder engagement to ensure operational excellence...
1 week ago
$120K - $150K *
Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...
2 weeks ago
$100K - $120K *
Manage client relationships and service delivery, drive operational excellence, and lead a high-performing team. This role involves strategic alignment, quality assurance, and financial oversight for...
5 days ago
$90K - $120K *
Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...
2 weeks ago
$120K - $140K *
Champion market expansion by building strong client relationships in healthcare. Leverage your sales expertise to drive growth through strategic management of a dynamic sales pipeline while promoting...
2 weeks ago
$120K - $180K *
Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...
4 weeks ago
$200K - $250K *
Lead the charge in enterprise sales across East USA and Canada, driving revenue through strategic account management and team leadership. Innovate market strategies in data storage and HPC while foste...
3 weeks ago
Director - Strategic Client Group
$157K - $213K *
Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...
3 weeks ago
$138K - $165K *
Champion your career with this dynamic remote role, supporting customers through their life insurance journey. Leverage your sales expertise to personalize coverage, drive conversions, and provide exc...
6 days ago
$170K - $205K *
Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...
6 days ago
Director, Global Contract Manufacturing
$250K - $305K *
Join us to lead strategic contract manufacturing initiatives for cutting-edge optical technologies. Oversee qualification, ramp-up, and collaboration with large-scale partners to drive commercial prod...
3 days ago
$90K - $110K *
Drive strategic sales initiatives and foster partnerships, focusing on mid-sized and enterprise clients in the Salesforce ecosystem. Manage lead acquisition, sales process, and collaborate with teams...
4 days ago
Senior Manager, Product Operations
$195K - $240K *
Pioneer operational excellence by leading transformative product strategies and cross-functional initiatives, empowering leaders to drive informed decision-making and enhance productivity within the p...
2 weeks ago
Director, Account Management - West/Mid-West
$120K - $150K *
Drive customer retention and expansion by leading regional account management, optimizing strategies with AI insights, and ensuring compliance while building and mentoring high-performing teams to del...
Reposted 1 week ago
$159K - $287K *
Join a dynamic team driving new customer acquisition in healthcare. This high-impact role focuses on executive relationship building, consultative sales, and solution development within dental and aes...
Yesterday
$130K - $180K *
Shape the future of global deal strategies by leading a high-impact team focused on streamlining sales processes, enhancing quote-to-cash efficiency, and driving continuous improvement in complex comm...
1 week ago
$125K - $150K *
Drive impactful delivery across teams by transforming strategy into tangible outcomes. Collaborate closely with stakeholders, manage dependencies, and mentor delivery talent to enhance team capabiliti...
6 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.