Director, Customer Success Jobs in Boston, MA

Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...

Champion a unified customer engagement strategy, enhancing HCP and KOL experiences across therapeutic communities to create a seamless, impactful journey that meets enterprise objectives and drives su...

Empower brand visibility and audience engagement by leading social media strategy across multiple platforms. Collaborate cross-functionally to create impactful content, manage community relations, and...

Shape the future of oncology by leading insights and analytics to drive commercial strategy, support product launches, and enhance market understanding through integrated research and competitive inte...

Pioneer a robust Encounters submissions strategy to MassHealth and New Hampshire DHHS. Lead cross-functional teams, ensuring compliance and quality while driving continuous improvement and operational...

Join us to lead customer success initiatives that drive measurable growth, retention, and satisfaction for our digital retail dealer clients. You'll strategize, advocate, and enhance the customer expe...

Join a team that redefines the customer journey for SMB restaurants. As a key player, you'll guide operators through adoption and retention, using insights to drive product success while collaborating...

Grow your career with a transformative role leading Lifecycle Marketing strategies, driving customer engagement and revenue growth through innovative, data-driven approaches across diverse marketing c...

Partner with us to drive client success and account growth through strategic media collaboration, ensuring seamless campaign execution and fostering long-term client relationships while balancing deta...

Engage in driving customer trust as you optimize and oversee vital incident and change communications for a dynamic SaaS environment, ensuring timely, clear product messaging and operational excellenc...

Elevate customer success through proactive engagement and partnership in the Employee Benefits sector, managing the journey from onboarding to renewal while driving adoption and strategic relationship...

Shape the future of Customer Experience by driving strategic initiatives across the organization. Lead product innovation, technical program delivery, and cross-functional alignment to create an excep...

Inspire a culture of excellence by leading a high-performing Customer Success team, driving strategic initiatives that enhance client satisfaction and retention across complex accounts while maximizin...

Lead transformative Product Marketing strategies to enhance messaging and Go-To-Market initiatives across product lines. Collaborate with cross-functional teams to optimize positioning and drive growt...

Deliver impactful global partner strategies that drive recruitment and scalability in diverse channels, ensuring mutual growth and value creation through effective collaborations across teams and ecos...

Lead operational excellence by optimizing partner capacity, enhancing business performance, and driving strategic initiatives within a collaborative consulting environment...

Champion the transformation of knowledge management using AI-driven systems, enhancing employee readiness and collaboration across the organization while fostering scalable growth and innovation in le...

Lead the charge in developing and commercializing payer analytics products, driving product strategy and execution within a matrixed environment. Collaborate cross-functionally to translate market ins...

Champion client success through strategic engagement and revenue cycle improvements, driving performance, satisfaction, and growth for enterprise partners while leading operational excellence across h...

Join us to lead product management efforts, shaping strategies that drive civic tech innovation. Oversee a talented team, collaborate cross-functionally, and prioritize initiatives, enhancing user eng...

Explore an opportunity to drive client success and strategic initiatives while managing relationships within the renewable energy sector. Leverage your expertise to exceed targets and ensure seamless...

Transform client success by leveraging institutional investment expertise to drive retention and revenue growth for top-tier clients through strategic relationship management and data-driven decision...

Develop and execute tailored strategies to drive customer success across accounts. Partner with diverse stakeholders to manage renewals, expansions, and adoption, ensuring meaningful impact and optima...

Grow and lead global logistics operations, driving fulfillment, customs, and 3PL partnerships to scale a complex network supporting rapid international expansion and operational excellence...

Unlock potential by guiding clients to maximize value from innovative solutions. Collaborate cross-functionally to drive adoption, engagement, and measurable outcomes, ensuring clients achieve their s...