Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Head of Market Development - BU Service, North America
$120K - $150K *
Analyze and identify new service business opportunities in the power grid sector. Collaborate with cross-functional teams to develop and advance lifecycle service solutions that enhance asset performa...
2 weeks ago
Head of Market Development - BU Service, North America
$120K - $150K *
Grow your career by identifying and advancing innovative service solutions in the power grid sector. Collaborate with cross-functional teams to enhance customer engagement and support modernization ef...
2 weeks ago
$80K - $100K *
Champion your career by leading a dynamic service department. Drive operational excellence, deliver exceptional customer experience, and motivate a passionate team. Your leadership will enhance servic...
Reposted 1 week ago
$120K - $150K *
Contribute to the development and execution of validation operations and technical transfers in a dynamic manufacturing environment, leading cross-functional teams and ensuring compliance with global...
1 month ago
$183K - $241K *
Champion your expertise in supply chain finance to drive strategic cost competitiveness. Collaborate with cross-functional teams to optimize operations, business analysis, and insights for decision-ma...
3 weeks ago
Dir Business Client Operations
$156K - $200K *
Transform customer engagement strategies for a large utility by leading initiatives that enhance satisfaction and reliability. Oversee team performance, collaborate with stakeholders, and ensure effec...
2 days ago
$80K - $110K *
Join our team to lead and optimize operations, enhancing quality and safety while fostering a collaborative environment. Utilize your expertise to coach teams and drive continuous improvement, ensurin...
2 weeks ago
$80K - $100K *
Make your mark at a thriving service department by leading operations, enhancing customer satisfaction, and driving team performance through effective management and innovative service policies...
Reposted 1 week ago
$90K - $110K *
Join an innovative logistics team to lead regional operations, optimize networks, and drive performance. Empower staff, ensure compliance, and leverage analytics to deliver cost-effective solutions ac...
5 days ago
$80K - $100K *
Join a team that's dedicated to delivering exceptional automotive service. Lead daily operations, enhance customer satisfaction, and motivate staff while ensuring compliance with safety regulations in...
Reposted 5 days ago
$80K - $100K *
Drive success by leading a top-performing automotive service department, enhancing operations, implementing policies, and fostering teamwork to deliver exceptional customer experiences while achieving...
Reposted 5 days ago
$80K - $100K *
Transform the service department operations by leading daily management, enhancing customer satisfaction, and driving team success through effective training, cross-department collaboration, and compl...
Reposted 1 week ago
$80K - $100K *
Drive your career with an impactful leadership role overseeing service operations. Lead a team to enhance customer satisfaction and operational efficiency, ensuring the highest standards in automotive...
Reposted 1 week ago
Senior Director - Health and Benefits Consulting
$125K - $200K *
Champion health and benefits strategies by guiding client relationships, driving revenue growth, and enhancing program management. Collaborate with experts to deliver tailored solutions and mentor tea...
Reposted 2 weeks ago
Sr Director - Transportation & Logistics
$130K - $180K *
Lead the charge in transforming transportation logistics: optimize carrier networks, enhance performance metrics, and cultivate a high-performing team, all while aligning with business strategies in a...
1 week ago
$90K - $130K *
Shape the future of on-course sales by leading a dedicated team, driving strategy, and fostering relationships to achieve revenue growth and enhance market presence in the green grass sector...
1 week ago
$98K - $145K *
Empower success by leading a dynamic team in a fast-paced distribution center, focusing on operational excellence, safety, and customer satisfaction while driving continuous improvement and employee e...
Yesterday
$162K - $213K *
Transform the 5G landscape by shaping technical strategies and guiding innovative solutions for customers, while partnering with stakeholders to drive business success across Core, Cloud, RAN, OSS, BS...
Reposted 2 days ago
Business Interface Director, O&P, IST&O
$150K - $200K *
Drive digital technology initiatives within the O&P Business Segment to align with strategic objectives. Lead demand management, manage IT strategies for trading platforms, and enhance efficiencies wi...
3 weeks ago
$110K - $130K *
Transform daily operations in property management while maximizing performance and resident satisfaction. Lead teams to execute company strategy and foster a culture of accountability and growth acros...
3 weeks ago
Director of Operations Fulfillment
$90K - $120K *
Lead a dynamic operations team to optimize shipping and assembly, ensuring exceptional customer service and operational efficiency in fulfilling complex rehabilitation technology orders across diverse...
Reposted 2 days ago
$125K - $145K *
Empower advisors' success by leading a transformative transition strategy, ensuring seamless onboarding and client satisfaction while maintaining compliance and fostering cross-functional collaboratio...
6 days ago
Manager DC Operations & Analytics
$85K - $110K *
Unlock potential by driving strategic labor planning and analytics. You'll collaborate cross-functionally, ensure accurate forecasts, and influence key decisions, optimizing operations across multiple...
Reposted 2 days ago
$90K - $115K *
Lead a dynamic Customer Care team to enhance processes and deliver exceptional customer experiences, ensuring alignment with business goals and fostering professional growth in a hybrid work environme...
2 days ago
$90K - $115K *
Lead the charge in enhancing customer care operations, focusing on building a high-performing team that delivers unparalleled service. Drive process improvements, set strategic goals, and foster profe...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.