Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$120K - $150K *

Analyze and identify new service business opportunities in the power grid sector. Collaborate with cross-functional teams to develop and advance lifecycle service solutions that enhance asset performa...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $150K *

Grow your career by identifying and advancing innovative service solutions in the power grid sector. Collaborate with cross-functional teams to enhance customer engagement and support modernization ef...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $100K *

Champion your career by leading a dynamic service department. Drive operational excellence, deliver exceptional customer experience, and motivate a passionate team. Your leadership will enhance servic...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Contribute to the development and execution of validation operations and technical transfers in a dynamic manufacturing environment, leading cross-functional teams and ensuring compliance with global...

1 month ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$183K - $241K *

Champion your expertise in supply chain finance to drive strategic cost competitiveness. Collaborate with cross-functional teams to optimize operations, business analysis, and insights for decision-ma...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$156K - $200K *

Transform customer engagement strategies for a large utility by leading initiatives that enhance satisfaction and reliability. Oversee team performance, collaborate with stakeholders, and ensure effec...

2 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $110K *

Join our team to lead and optimize operations, enhancing quality and safety while fostering a collaborative environment. Utilize your expertise to coach teams and drive continuous improvement, ensurin...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Make your mark at a thriving service department by leading operations, enhancing customer satisfaction, and driving team performance through effective management and innovative service policies...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Join an innovative logistics team to lead regional operations, optimize networks, and drive performance. Empower staff, ensure compliance, and leverage analytics to deliver cost-effective solutions ac...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$80K - $100K *

Join a team that's dedicated to delivering exceptional automotive service. Lead daily operations, enhance customer satisfaction, and motivate staff while ensuring compliance with safety regulations in...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Drive success by leading a top-performing automotive service department, enhancing operations, implementing policies, and fostering teamwork to deliver exceptional customer experiences while achieving...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Transform the service department operations by leading daily management, enhancing customer satisfaction, and driving team success through effective training, cross-department collaboration, and compl...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Drive your career with an impactful leadership role overseeing service operations. Lead a team to enhance customer satisfaction and operational efficiency, ensuring the highest standards in automotive...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $200K *

Champion health and benefits strategies by guiding client relationships, driving revenue growth, and enhancing program management. Collaborate with experts to deliver tailored solutions and mentor tea...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Lead the charge in transforming transportation logistics: optimize carrier networks, enhance performance metrics, and cultivate a high-performing team, all while aligning with business strategies in a...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$90K - $130K *

Shape the future of on-course sales by leading a dedicated team, driving strategy, and fostering relationships to achieve revenue growth and enhance market presence in the green grass sector...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$98K - $145K *

Empower success by leading a dynamic team in a fast-paced distribution center, focusing on operational excellence, safety, and customer satisfaction while driving continuous improvement and employee e...

Yesterday

  •   5 - 7 years exp.  •   Transportation

$162K - $213K *

Transform the 5G landscape by shaping technical strategies and guiding innovative solutions for customers, while partnering with stakeholders to drive business success across Core, Cloud, RAN, OSS, BS...

Toronto, ONIn-Person

Reposted 2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $200K *

Drive digital technology initiatives within the O&P Business Segment to align with strategic objectives. Lead demand management, manage IT strategies for trading platforms, and enhance efficiencies wi...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $130K *

Transform daily operations in property management while maximizing performance and resident satisfaction. Lead teams to execute company strategy and foster a culture of accountability and growth acros...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Lead a dynamic operations team to optimize shipping and assembly, ensuring exceptional customer service and operational efficiency in fulfilling complex rehabilitation technology orders across diverse...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$125K - $145K *

Empower advisors' success by leading a transformative transition strategy, ensuring seamless onboarding and client satisfaction while maintaining compliance and fostering cross-functional collaboratio...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $110K *

Unlock potential by driving strategic labor planning and analytics. You'll collaborate cross-functionally, ensure accurate forecasts, and influence key decisions, optimizing operations across multiple...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$90K - $115K *

Lead a dynamic Customer Care team to enhance processes and deliver exceptional customer experiences, ensuring alignment with business goals and fostering professional growth in a hybrid work environme...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $115K *

Lead the charge in enhancing customer care operations, focusing on building a high-performing team that delivers unparalleled service. Drive process improvements, set strategic goals, and foster profe...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.