Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
$110K - $130K *
Lead the charge in enhancing customer relationships through strategic CRM initiatives, driving acquisition, retention, and lifetime value. Collaborate cross-functionally to optimize customer experienc...
1 week ago
Director of Client Services -Sales - Branded Promotional Merchandise
$191K - $222K *
Lead a dynamic team to drive strategic growth and deliver exceptional client solutions in enterprise accounts, fostering partnerships and championing operational excellence while mentoring and guiding...
1 week ago
$110K - $130K *
Pioneer strategic initiatives for distribution center operations while driving performance and efficiency. Lead a high-impact team, foster a culture of safety and improvement, and ensure alignment wit...
1 week ago
$80K - $95K *
Lead the charge in delivering exceptional customer service and sales support. Drive operational efficiency by managing a dynamic team while enhancing customer satisfaction through strategic process im...
1 week ago
$110K - $130K *
Optimize financial operations by overseeing accounting functions, mentoring teams, and ensuring compliance with GAAP. Drive performance improvements and deliver accurate financial reports to support s...
1 week ago
$80K - $95K *
Grow your career with a dynamic role leading warehouse operations, ensuring efficient inventory management and distribution in a fast-paced environment while supervising a talented team to achieve ope...
2 weeks ago
$125K - $150K *
Elevate service excellence by leading a regional team of 100+ professionals, driving growth and operational efficiency while ensuring customer satisfaction and continuous improvement in a complex envi...
2 weeks ago
Director of Customer Service - Behlen Building Services
$100K - $120K *
Lead and enhance the customer journey by overseeing Estimating and Project Management, ensuring timely execution and exceptional experiences while fostering team accountability and operational improve...
Today
$80K - $95K *
Transform warehouse operations by leading a high-performing team, enhancing productivity, and ensuring safety compliance. Drive continuous improvement and achieve customer fulfillment goals in a fast...
3 weeks ago
Director, Customer Success (Digital Products)
$130K - $160K *
Empower customer success through strategic leadership, fostering retention and growth in enterprise post-sales processes. Drive customer satisfaction, enhance relationships, and build scalable framewo...
4 days ago
Director, Customer Success Operations
$110K - $130K *
Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...
3 weeks ago
$130K - $165K *
Shape national business development strategies and drive growth; lead sales teams and engage with healthcare stakeholders to secure key partnerships and achieve targets...
4 weeks ago
$108K - $169K *
Transform client services through strategic leadership, team development, and operational excellence, ensuring high-quality support and innovation while collaborating across departments to meet organi...
3 days ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Lead the charge in transforming B2B service operations through innovative Salesforce solutions, optimizing case management, and enhancing customer experience while guiding a dynamic team towards effic...
3 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Transform customer service experiences by leading the B2B Service team, optimizing Salesforce technologies, and driving automation for enhanced efficiency and satisfaction across the enterprise...
3 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Lead the charge in transforming B2B service through Salesforce strategy, driving automation and self-service, while enhancing operational efficiency. Mentor a high-performing team to deliver measurabl...
3 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Take ownership of B2B service platform strategy to enhance Salesforce capabilities, driving operational efficiency, automation, and superior customer experiences while leading a high-performing team i...
3 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Unlock innovation as a leader in B2B service transformation, driving Salesforce capabilities to enhance customer experiences and operational efficiency while managing a dynamic team committed to excel...
3 weeks ago
$110K - $130K *
Transform the Customer Care function by delivering high-quality service, optimizing operations, and developing high-performing teams to enhance customer satisfaction and drive business outcomes in a d...
3 weeks ago
Director, Supplier Relationship Manager
$177K - $221K *
Join a team that's committed to optimizing supplier partnerships and driving excellence. Collaborate cross-functionally to enhance business outcomes in a dynamic, biopharmaceutical environment while f...
2 weeks ago
Sales Director, Retail - Northeast
$125K - $150K *
Discover a dynamic role driving revenue growth within a designated territory. Collaborate with a high-performing team to cultivate partnerships with retail pharmacies, present business solutions, and...
Reposted 2 weeks ago
$125K - $150K *
Lead and develop a distributed sales team to drive revenue and bookings across Europe and the Americas. Engage in strategic deals while coaching Account Executives through complex sales cycles in a hi...
2 weeks ago
$135K - $160K *
Engage in comprehensive enterprise sales cycles, leading complex strategies and building relationships within targeted industries to drive growth and close opportunities while maintaining pipeline gov...
Reposted 3 weeks ago
$150K - $180K *
Lead the end-to-end enterprise sales cycle, developing strategic plans for targeted utilities while managing complex negotiations and fostering executive-level relationships to drive expansion opportu...
Reposted 3 weeks ago
$200K - $275K *
Build high-performing teams, driving operational excellence in a 2.5M sq ft warehouse. Engage with employees on the floor and solve challenges to deliver superior service, ensuring productivity and sa...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.