Director, Customer Service Jobs in Washington, DC

Drive collaboration across teams to enhance customer fraud experience by identifying pain points, influencing decisions, and executing actionable improvements while advocating for customer needs in co...

Drive the national US policy agenda for Innovative Medicine, leading a team to shape key priorities like drug pricing and market access. Collaborate cross-functionally to influence healthcare policy...

Empower quality assurance initiatives by leading robust quality control programs, ensuring compliance with standards, and overseeing maintenance activities to achieve operational excellence and contin...

Drive your career by owning the product strategy for ERP & BI solutions. Collaborate with stakeholders to enhance decision-making and operational efficiency. Lead a product roadmap that aligns with en...

Engage in managing a federal records and information program, overseeing operations, compliance, and team performance to ensure high-quality service delivery within regulatory frameworks...

Lead the charge in managing a federal records management program, overseeing contract operations, compliance, and team performance while building strong relationships with stakeholders and delivering...

Help us ensure successful project management and execution of OSP construction, driving efficiency and quality across diverse residential and commercial projects while adhering to all regulatory stand...

Join a team that's committed to driving operational excellence across Services and Support. This role will establish systems and processes that enhance customer experiences while connecting efforts to...

Create strategic partnerships and lead business development efforts to drive growth in insurance telematics. Collaborate across teams and engage stakeholders effectively to enhance adoption and impact...

Elevate compliance leadership by overseeing essential programs and initiatives, ensuring regulatory adherence and operational excellence while fostering collaboration with cross-functional teams to su...

Join a team that's dedicated to delivering exceptional patient care through reliable medical equipment maintenance, troubleshooting, and support. Enhance your skills while ensuring customer satisfacti...

Empower your career by managing a team of experts in IT consulting. Collaborate with customers and partners to deliver innovative solutions, ensure on-time delivery, and drive business development ini...

Lead the charge in delivering innovative Salesforce solutions, driving growth, and fostering collaboration across teams. Mentor future leaders while optimizing operational efficiency and ensuring clie...

Innovate the Dietary Supplement Verification Program by leading a dynamic team to enhance market expansion, customer engagement, and premium standards while driving growth and maintaining integrity in...

Drive strategic client coding integration initiatives, ensuring operational excellence and alignment with enterprise standards. Collaborate with cross-functional teams to enhance client relationships...

Unlock potential by leading client coding integrations, ensuring operational excellence and high-quality relationships across healthcare partnerships. Drive onboarding, standardization, and performanc...

Elevate investor relations by shaping and executing strategy, managing earnings, and engaging stakeholders. Collaborate with executives to enhance communication transparency and drive investor confide...

Lead the charge in driving $20M+ revenue through Shopify and TikTok Shop, optimizing growth strategies and P&L while steering a high-performing team to achieve ambitious targets and foster an innovati...

Accelerate customer success by solving technical power challenges and proposing innovative solutions, while collaborating with engineering, sales, and marketing teams to enhance product offerings and...

Help us optimize our Workday Learning module by configuring and supporting key learning initiatives. As a technical partner, you will bridge system capabilities with stakeholder needs, driving strateg...

Transform global transportation networks and streamline logistics operations for efficient, compliant delivery of pharmaceutical products. Collaborate cross-functionally to enhance KPIs, resolve issue...

Transform the lead generation landscape by optimizing our end-to-end lead engine, driving outbound campaigns, and developing a high-performing SDR team in a fast-paced SaaS environment...

Empower client success by building relationships, resolving challenges, and collaborating with internal teams to enhance client satisfaction and retention. Drive actionable results through effective c...

Elevate financial oversight and precision by leading SEC reporting processes. Ensure compliance and guide a talented team, while collaborating with cross-functional partners to deliver accurate, timel...

Manage and oversee medium-scale interior and furnishings projects from initiation to delivery. Ensure timely completion and budget adherence while collaborating with vendors, analyzing data, and provi...