The Director, Client Coding Integrations serves as a strategic leader responsible for driving successful onboarding, integration, and ongoing optimization of coding operations across assigned client partnerships. This role functions as a key liaison between clients and internal coding teams, ensuring alignment to enterprise standards, operational excellence, and a high-quality client experience.

This position focuses on client relationship management, process standardization, and performance optimization while partnering closely with coding operations, clinical stakeholders, and revenue cycle leadership. Approximately 50% onsite presence is required within Tennessee to support client engagements and integration efforts.

• Lead end-to-end client coding integration efforts, including onboarding, implementation, and stabilization of new partnerships
• Serve as the primary liaison between clients, providers, and internal coding teams to ensure alignment on workflows, expectations, and performance outcomes
• Support provider documentation improvement initiatives and promote coding accuracy and compliance across client environments
• Monitor coding performance metrics (quality, productivity, turnaround time) and develop action plans to address gaps and drive improvement
• Partner with Coding Operations, Education, and Quality teams to ensure consistent execution of enterprise coding standards and best practices
• Conduct root cause analysis on performance trends and implement targeted solutions to improve results
• Guide adoption of enterprise tools, coding workflows, and operational processes across client environments
• Escalate systemic issues impacting performance and partner with leadership to develop sustainable solutions
• Build and maintain strong client relationships, ensuring a high level of satisfaction and engagement

• Bachelor’s degree required; Master’s degree preferred (Health Information Management, Healthcare Administration, or related field)
• 7+ years of progressive leadership experience in coding, HIM, or revenue cycle operations
• Deep expertise in physician and/or hospital coding, documentation integrity, and coding compliance
• Proven experience leading client integrations, implementations, or large-scale operational initiatives
• Strong understanding of coding quality metrics, audit processes, and regulatory requirements
• Ability to influence cross-functional stakeholders and drive alignment across internal and external teams
• Demonstrated success using data and analytics to drive performance improvement
• Excellent communication, client-facing, and relationship management skills

• Approximately 50% onsite presence in Tennessee to support client integrations and ongoing partnership success

This position pays between: $121,680- $182,520