Director, Customer Service Jobs in Washington, DC

Accelerate progress at the operational helm, leading strategy and execution of renewal efforts for a vital software ecosystem, ensuring compliance and support across public safety agencies while drivi...

Drive compliance excellence by managing legal and regulatory initiatives, advising teams on U.S. laws, and collaborating cross-functionally to mitigate risks while supporting organizational goals and...

Unlock your potential by leading product strategy for transformative public sector applications, driving innovation and compliance in government and defense sectors globally, while building a high-per...

Lead the charge in redefining growth strategies across customer lifecycles. Collaborate with teams to create a unified, data-driven growth model that drives acquisition, retention, and monetization le...

Solve challenges by leading a dynamic revenue team to enhance sales execution, drive customer success, and ensure sustainable growth. Cultivate a disciplined sales culture while aligning marketing eff...

Drive project success by leading and managing all phases of project delivery, ensuring stakeholder engagement, quality assurance, and customer satisfaction while handling multiple projects effectively...

Transform your career by providing critical support to real estate transactions. Leverage your analytical skills to manage data and deliver insightful reports, driving success within a national portfo...

Lead global trade compliance initiatives, managing client projects and teams while ensuring regulatory adherence and delivering tailored solutions to enhance client compliance programs and drive busin...

Innovate external-facing initiatives with ownership from concept to execution. You'll navigate ambiguity, leveraging AI-first methodologies to build real solutions, shaping projects that matter to cus...

Take ownership of a global privacy legal team, guiding compliance and policies in a high-growth SaaS environment, while providing strategic legal guidance and developing a scalable privacy practice th...

Advance commercial success by owning the deal governance process, optimizing operations, managing CPQ-to-RCA transitions, and enforcing policy compliance. Lead a team dedicated to delivering effective...

Accelerate business growth by generating new opportunities with home builders, fostering relationships, and positioning innovative CX solutions to enhance customer experiences and reputation managemen...

Accelerate growth by executing engaging field marketing programs that drive pipeline and ROI. Collaborate with sales and lead events to enhance brand presence and client interaction in key markets, en...

Drive the strategic vision and growth of a multi-million dollar Marketing Services business. Lead a dynamic team in delivering exceptional client solutions while integrating AI and digital strategies...

Lead and mentor teams in executing companion diagnostics, ensuring adherence to regulatory standards while advancing scientific rigor in assay development and validation. Collaborate across discipline...

Lead the charge in operational excellence by driving strategic goals into execution, optimizing processes, and fostering a collaborative environment. Ensure compliance and build high-performing teams...

Drive end-to-end payments risk and operations, shaping smart strategies to enhance customer experience, optimize processes with AI, and lead a dynamic team that supports rapid business growth in a rew...

Lead the charge in driving fleet sales initiatives through strategic planning, team development, and cross-functional collaboration. Foster growth by identifying new opportunities and ensuring seamles...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Manage and oversee the operational framework of rebate contract processes, ensuring efficient data flow, optimization, and compliance across various stakeholders while enhancing contract performance a...

Empower cutting-edge cell therapy assay development by overseeing lab activities, ensuring regulatory compliance, and mentoring teams to deliver high-quality diagnostics for clinical studies...

Drive global tax and regulatory innovation by leading strategic initiatives across teams and client engagements, leveraging deep expertise to ensure compliance and deliver value through cutting-edge s...

Lead the charge in enhancing vaccine access across national retail pharmacy channels. Drive strategic medical engagement and influence population-level immunization outcomes through collaboration with...

Drive project management and business development to enhance operational efficiency in life sciences R&D, while leading diverse teams and ensuring profitability through strategic customer engagement a...

Help us optimize cost strategies and drive efficiency in final-mile operations, while collaborating across functions to ensure scalable pricing models and exceptional service delivery that promotes pr...