Director, Customer Service Jobs in Waltham, MA

Contribute to supply chain transformation by leading complex initiatives that enhance operational performance, resilience, and reliability for diverse industries. Partner with stakeholders to design s...

Optimize transportation operations by managing freight movement, enhancing efficiency, and building strong carrier relationships. Lead daily logistics activities to ensure timely deliveries and except...

Elevate sales management by leading and developing a dynamic team to drive new business growth and retention, implementing strategic marketing initiatives, and leveraging competitive insights to maxim...

Empower data-driven insights as a Sr. Director managing diverse client projects. Lead teams to identify opportunities, enhance client relationships, and drive product development in a fast-paced envir...

Shape the future of business operations by driving strategic planning and execution at pace. Lead a centralized team to enhance decision-making and resource allocation while fostering an AI-driven cul...

Transform customer service delivery by leading a regional team of 10-15 engineers. Drive operational efficiency, enhance customer satisfaction, and foster employee development while managing performan...

Shape the future of customer profitability by leading strategic pricing development, collaborating with cross-functional teams, and implementing innovative strategies to enhance business performance n...

Join a team that's reimagining customer support with an AI-first, data-driven approach. Oversee a dynamic team and manage support operations, ensuring high-quality user experiences while scaling effic...

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Transform financial strategy and operations by leading a global finance team to enhance business growth, optimize performance, and drive profitability in a highly impactful role within a major divisio...

Lead the charge in optimizing post-enrollment client experiences, ensuring quality and impact through strategic oversight and process enhancement across coaching and fulfillment teams as the organizat...

Unlock potential by leading an agile team to deliver innovative solutions, align business objectives with user needs, and drive measurable outcomes through continuous improvement and collaboration wit...

Empower growth by leading a global team to enhance customer relationships, driving net ARR through upselling and renewals. Foster collaboration across functions for optimal client experiences in a dyn...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

Lead and optimize manufacturing operations in a high-tech medical device facility. Drive safety and quality while managing a diverse team, implementing Lean principles, and ensuring compliance with IS...

Join us to lead the sales and marketing strategies for our hotel, driving revenue growth while ensuring exceptional guest satisfaction and employee relations through effective team management and inno...

Lead the charge in optimizing Customer Service operations across multiple locations. Drive performance and strategy while ensuring a seamless, high-quality experience for customers through effective t...

Lead the charge in aligning supply chain strategies for the Foods & Beverage sector, ensuring seamless execution of commercialization plans and product readiness for dynamic market demands across cros...

Elevate supply chain outcomes by coordinating cross-functional teams to drive value through strategic commercialization and seamless product launches within the Foods & Beverage sector, ensuring readi...

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

Accelerate progress at the intersection of customer service and operations, ensuring efficient outage management and seamless billing processes for power generation projects while supporting a diverse...

Transform venue operations by overseeing event execution and team management. Lead in equipment maintenance, optimize budgets, ensure client satisfaction, and cultivate strong vendor relationships whi...

Shape the future of client engagement by leading strategic direction, managing key accounts, and driving business performance in a dynamic marketing environment focused on college and youth audiences...