Director, Customer Service Jobs in Toronto, ON

Reimagine IT service delivery by leading global technology initiatives, overseeing multiple projects, and enhancing collaboration across teams. Drive standardization, optimize processes, and ensure se...

Elevate enterprise data governance frameworks to resolve complex ownership challenges, integrate governance in data products, and ensure compliance while supporting strategic decision-making across th...

Unlock potential by leading enterprise incident management to safeguard customer success. Collaborate across functions to enhance operational rigor and ensure swift resolution of incidents, driving a...

Drive credit quality and risk management through comprehensive analysis, strategic decision-making, and stakeholder collaboration while coaching teams to successfully navigate the complexities of cred...

Develop and lead a data-driven growth analytics agenda to enhance client acquisition, retention, and revenue for financial services. Collaborate cross-functionally to shape strategic decisions through...

Drive customer acquisition as a senior leader, overseeing paid media strategy across multiple brands. Collaborate cross-functionally to optimize campaigns, track performance metrics, and lead a dynami...

Champion a unified email product strategy, enhancing engagement and revenue through effective deliverability and data-driven insights. Oversee the lifecycle of editorial and commercial emails to craft...

Join our team as a strategic leader to elevate enrolment and scheduling operations, driving systems and services that enhance academic records and student experience. Collaborate with stakeholders to...

Drive strategic B2B relationships within the Canadian food sector. Leverage extensive sales experience to enhance market share, negotiate contracts, and ensure outstanding customer experiences across...

Drive a seamless client onboarding experience by optimizing strategies and solutions. Collaborate across teams to enhance operational efficiency while meeting regulatory requirements and advancing cli...

Engage with strategic accounts to drive customer growth through innovative technology solutions. Manage agile delivery teams, oversee project execution, and build strong relationships to ensure remark...

Lead change and claims management across major infrastructure projects, ensuring contractual rights are protected while mitigating commercial risks. Collaborate with diverse teams to optimize performa...

Support the delivery of top-notch field service for audiovisual systems, ensuring client satisfaction through expert troubleshooting, maintenance, and installation. Collaborate closely with teams to e...

Join a dedicated team ensuring seamless patient support by overseeing operations, developing staff, and enhancing service delivery. Cultivate a high-performing environment while managing compliance an...

Elevate financial leadership by guiding strategic planning, compliance, and governance for international operations while driving growth initiatives and optimizing resources in a dynamic mining enviro...

Design and implement effective training and ground handling strategies, ensuring employee and operational partner capabilities align with safety and regulatory standards, while managing third-party se...

Shape project management excellence by leading teams through complex initiatives, fostering collaboration, and driving consistent delivery standards across cross-functional areas, ensuring alignment w...

Grow your career with us as you lead and manage multiple projects, applying high-quality methodologies while utilizing strong business and IT acumen to enhance operations and develop innovative soluti...

Unlock potential by leading consulting services for a global telecommunications client. Drive business development, manage client relationships, and ensure project success while fostering innovation a...

Drive the digital strategy and lifecycle for a robust platform, enhancing member engagement and optimizing e-commerce experiences through agile delivery. Collaborate across teams to align priorities a...

Lead product strategy and a dynamic team within Canadian fintech to identify growth opportunities, solve complex customer problems, and foster innovation through collaboration with engineering and com...

Lead growth initiatives by empowering teams, fostering collaboration, and driving service expansion in local markets. Impact communities positively through strategic project delivery while managing op...

Join a team that safeguards regulatory compliance across multiple Canadian entities, providing crucial oversight and strategic guidance. As a leader, you'll enhance compliance frameworks and policies...

Join a team that’s transforming project management through advanced contract and claims strategies. Collaborate with diverse teams to ensure compliance, drive improvement, and manage projects effectiv...

Shape the future of commercial property management by driving operational excellence, enhancing tenant experiences, and overseeing financial performance. Lead a dedicated team to maintain high standar...