Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Manager (Hybrid/Remote - US)
$105K - $137K *
Lead a dynamic team to innovate and enhance Energy Efficiency programs, driving operational excellence and business growth while mentoring staff and establishing implementation standards across the or...
3 weeks ago
Region Productivity Operations Manager III
$103K - $150K *
Drive productivity and project controls as a leader in outage management, ensuring optimal execution and real-time reporting through a dedicated team, while collaborating with key stakeholders to enha...
2 weeks ago
Sr. Director, Product Management
$150K - $180K *
Drive product strategy for financial management solutions, leveraging AI to transform processes and elevate outcomes. Lead a dynamic team to redefine accountability and deliver comprehensive value to...
Reposted 1 week ago
District Manager, Pain - Great Lakes
$148K - $222K *
Pioneer sales excellence by leading a dynamic team to drive revenue growth across the Great Lakes district. Cultivate customer relationships and ensure high-performance standards while implementing st...
1 week ago
$109K - $142K *
Transform Marketplace into a scalable healthcare spend platform driving member engagement and revenue growth by leading cross-functional teams and executing strategic product initiatives for improved...
2 weeks ago
$71K - $97K *
Empower supplier recovery processes by overseeing warranty and return claims. Manage POs, track supplier accountability, and collaborate across teams to enhance efficiency, reduce turnaround time, and...
1 week ago
$100K - $130K *
Unlock potential by leading global compliance initiatives for network security hardware, ensuring adherence to RF, EMC, safety, and cybersecurity regulations through effective cross-functional collabo...
4 weeks ago
$150K - $195K *
Empower a high-performing remote team as you oversee provider data management and credentialing frameworks. Drive strategic initiatives and optimize infrastructure to ensure accurate, compliant provid...
1 week ago
Clinical Customer Success Manager
$112K - $169K *
Join a dynamic team to manage key client accounts in Radiation Oncology, enhancing customer experiences through strategic relationships and expert support. Collaborate cross-functionally to drive prod...
6 days ago
$120K - $192K *
Accelerate progress at shaping digital product strategy and execution across multiple domains, collaborating across functions to enhance customer experience and drive impactful solutions that align wi...
3 days ago
District Manager Wireless - Verizon Francise
$90K - $120K *
Drive operational excellence and customer satisfaction by overseeing multiple retail locations, leading dynamic teams, and implementing strategic plans to optimize sales and growth within a designated...
4 days ago
$100K - $130K *
Empower innovation in digital and telehealth solutions. Collaborate with diverse teams and senior leaders to enhance product offerings and drive patient care through cutting-edge technology and effect...
2 weeks ago
$84K - $134K *
Lead the charge in implementing the AssetPlanner platform by managing complex projects, ensuring stakeholder engagement, optimizing processes, and delivering measurable results for enterprise clients...
Reposted 1 week ago
$100K - $150K *
Lead the charge in driving investment sales strategies and establishing key relationships with financial advisors. Achieve ambitious sales targets while promoting diverse investment products and provi...
1 week ago
$90K - $130K *
Join a team that's revolutionizing early childhood education by scaling our DTC channels. As a key leader, you'll drive growth, optimize profitability, and cultivate an empowered ecommerce team while...
Reposted yesterday
$100K - $130K *
Lead a dynamic team driving IT strategy, delivering high-quality solutions, and enhancing business outcomes through innovation and effective collaboration. Oversee project delivery while ensuring qual...
2 days ago
Sr Financial Analyst - Member & Digital Experience
$91K - $169K *
Play a key role in driving strategic financial insights to support business decisions, optimize investments, and enhance member experiences. Collaborate across departments to develop models and analys...
Reposted 2 weeks ago
$90K - $130K *
Transform the landscape of B2B SaaS compliance products by leading product strategy, enhancing customer insights, and driving impactful AI innovations to deliver measurable business value...
4 weeks ago
Principal Product Manager (Omnichannel CX)
$130K - $200K *
Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...
2 weeks ago
Senior Project Manager, Data Center
$107K - $143K *
Lead the charge in managing critical data center construction projects. Oversee multi-disciplinary teams to deliver on-time, within budget solutions while ensuring top-notch quality and compliance wit...
3 weeks ago
$95K - $125K *
Shape the future of product development by leading a diverse team, leveraging AI tools, and driving customer-focused initiatives to enhance user experiences and deliver impactful solutions...
1 week ago
$125K - $181K *
Optimize global travel operations by leading strategic initiatives and managing supplier relationships, aiming for enhanced traveler experience and cost-efficient practices while ensuring compliance a...
Reposted 3 days ago
Director of Technology Delivery
$140K - $205K *
Lead the charge in aligning technology strategy with business objectives, develop high-performing teams, and implement scalable practices leveraging AI to deliver measurable business value while adapt...
2 days ago
Senior Executive Sales Leader - Tri-brand
$155K - $165K *
Transform your sales career by developing new business in the auto finance industry. Engage with key decision-makers, drive revenue growth, and exceed sales targets while utilizing innovative data ana...
Reposted today
Product Head - Hazmat Transportation Program
$172K - $215K *
Elevate your career by leading the Hazmat Transportation insurance program. Drive strategic underwriting initiatives, manage a dedicated team, and cultivate partnerships, ensuring profitable growth in...
3 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.