Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$80K - $95K *

Develop and enhance safety and security programs to ensure compliance and promote a culture of accountability across the organization while leading risk assessments and training initiatives for improv...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$140K - $180K *

Shape industry standards in machinery safety by educating and supporting teams. Partner across departments to develop training, translating complex regulations into actionable insights for compliance...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$155K - $170K *

Drive operational excellence and improve performance metrics across multi-site organizations while developing leadership capabilities in a dynamic healthcare environment. Collaborate with cross-functi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$115K - $215K *

Join a team that's shaping GSI partnership strategies for Cybersecurity, fostering collaborative relationships, and driving revenue growth through innovative execution and leadership in a high-stakes...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $215K *

Lead the charge in building and executing a global partnership strategy with GSI partners, fostering relationships, driving pipeline generation, and managing a high-performing team to achieve ambitiou...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $215K *

Optimize GSI partnerships within Cybersecurity by leading strategy, building relationships, driving revenue, and managing a high-performing team to achieve ambitious growth targets across North Americ...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$115K - $215K *

Drive synergy as you lead a team to scale GSI partnerships, formulating strategies that align with company goals and foster collaborative revenue impact across cybersecurity solutions in North America...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $220K *

Innovate as a strategic leader driving operational excellence for a high-performing team. Build systems, improve execution, and enhance organizational effectiveness to achieve impactful business outco...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$200K - $285K *

Join a dynamic team to oversee and ensure safety during clinical studies. Provide medical expertise and support to enhance the scientific integrity of product development while complying with regulato...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$111K - $167K *

Drive the development and implementation of innovative pipeline programs that enhance sales effectiveness, empower teams, and ensure alignment across marketing, product, and sales functions to achieve...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$125K - $150K *

Join a dynamic team focused on driving business success through new client acquisition and account growth. Leverage your networking skills and sales expertise to build strong relationships and achieve...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$128K - $171K *

Lead and oversee asset management strategies, ensuring optimal performance and profitability across multiple sites. Collaborate with teams to align operations with contractual obligations and long-ter...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$160K - $210K *

Deliver strategic FP&A process and insights to enhance financial transparency, governance, and analytics across the organization. Collaborate with cross-functional teams to standardize processes and d...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$128K - $213K *

Drive growth by managing customer relationships and leading sales initiatives for Behind-the-Meter solutions, ensuring strategic alignment and delivering competitive end-to-end energy solutions throug...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$76K - $114K *

Champion our vibrant field repair operations, managing a skilled team to deliver exceptional customer support and technical service while ensuring compliance and performance excellence through data-dr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$119K - $190K *

Champion the U.S. Trade Compliance Program, ensuring adherence to regulations while driving continuous improvement and collaboration across teams to manage trade compliance risks effectively...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$110K - $120K *

Join a team that's driving product delivery with precision and expertise. You will convert requirements into actionable backlog items, manage dependencies, and ensure successful releases while engagin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Shape the future of employee benefits programs by streamlining administration, enhancing compliance, and fostering partnerships. Bring your expertise to manage well-being initiatives and benefits comm...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$95K - $115K *

Discover a role that shapes go-to-market strategies and leads product launches, focusing on messaging and positioning while collaborating across teams. Drive market insights and customer engagement to...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$111K - $201K *

Lead enterprise-wide IT operational strategy and large-scale initiatives, providing strategic direction and serving as a technical advisor to senior leadership. Drive operational excellence through pr...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$113K - $158K *

Transform business needs into actionable strategies as a Product Owner, driving collaboration across teams to refine client requirements and enhance product value within the Adobe Workfront ecosystem...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Champion the adoption of innovative physics products by building relationships, driving sales processes, and translating complex research needs into actionable solutions, enhancing usage and revenue i...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Partner with us to lead the charge in revolutionizing physics research adoption. You'll guide institutions through the full sales lifecycle, ensuring researchers confidently integrate our innovative s...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Grow your career with a strategic leadership role overseeing contracts and procurement, optimizing processes and compliance while managing cross-functional collaboration and high-value vendor negotiat...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$190K - $275K *

Lead the strategy and execution of AI and workflow capabilities, driving innovative solutions that enhance user experience and business outcomes across a scalable product suite. Mentor a team of Produ...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.