Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Technical Program Manager, New Product Introduction
$101K - $138K *
Lead execution of Industrial Controls workstreams for innovative projects. Manage scope, schedule, and budget while collaborating with cross-functional teams to deliver high-quality solutions on time...
1 week ago
Solutions Consultant - Seattle, WA (MRO Industrial Sales)
$75K - $105K *
Join a dynamic team dedicated to enhancing sales performance through strategic consultative selling, relationship building, and data-driven insights. Drive market growth by leveraging your expertise i...
2 weeks ago
Director - GSI Partners North America (Armis/Veza)
$115K - $215K *
Join a team that's shaping GSI partnership strategies for Cybersecurity, fostering collaborative relationships, and driving revenue growth through innovative execution and leadership in a high-stakes...
3 weeks ago
Director - GSI Partners North America (Armis/Veza)
$115K - $215K *
Lead the charge in building and executing a global partnership strategy with GSI partners, fostering relationships, driving pipeline generation, and managing a high-performing team to achieve ambitiou...
3 weeks ago
Director - GSI Partners North America (Armis/Veza)
$115K - $215K *
Optimize GSI partnerships within Cybersecurity by leading strategy, building relationships, driving revenue, and managing a high-performing team to achieve ambitious growth targets across North Americ...
3 weeks ago
Director - GSI Partners North America (Armis/Veza)
$115K - $215K *
Drive synergy as you lead a team to scale GSI partnerships, formulating strategies that align with company goals and foster collaborative revenue impact across cybersecurity solutions in North America...
3 weeks ago
$111K - $167K *
Drive the development and implementation of innovative pipeline programs that enhance sales effectiveness, empower teams, and ensure alignment across marketing, product, and sales functions to achieve...
2 weeks ago
Senior Medical Director - Medical Monitoring
$200K - $285K *
Join a dynamic team to oversee and ensure safety during clinical studies. Provide medical expertise and support to enhance the scientific integrity of product development while complying with regulato...
1 week ago
Director, Business Strategy - Experience Strategy & Innovation (Sam's Club)
$110K - $220K *
Innovate as a strategic leader driving operational excellence for a high-performing team. Build systems, improve execution, and enhance organizational effectiveness to achieve impactful business outco...
2 weeks ago
Director of Facilities Management
$128K - $171K *
Lead and oversee asset management strategies, ensuring optimal performance and profitability across multiple sites. Collaborate with teams to align operations with contractual obligations and long-ter...
3 weeks ago
$76K - $114K *
Champion our vibrant field repair operations, managing a skilled team to deliver exceptional customer support and technical service while ensuring compliance and performance excellence through data-dr...
3 weeks ago
$110K - $120K *
Join a team that's driving product delivery with precision and expertise. You will convert requirements into actionable backlog items, manage dependencies, and ensure successful releases while engagin...
1 week ago
Director of Financial Planning and Analysis, Process and Insights
$160K - $210K *
Deliver strategic FP&A process and insights to enhance financial transparency, governance, and analytics across the organization. Collaborate with cross-functional teams to standardize processes and d...
Reposted 6 days ago
Business Development Director (Remote)
$125K - $150K *
Join a dynamic team focused on driving business success through new client acquisition and account growth. Leverage your networking skills and sales expertise to build strong relationships and achieve...
1 week ago
Key Account Manager - Data Center (BTM)
$128K - $213K *
Drive growth by managing customer relationships and leading sales initiatives for Behind-the-Meter solutions, ensuring strategic alignment and delivering competitive end-to-end energy solutions throug...
2 days ago
$95K - $115K *
Shape the future of employee benefits programs by streamlining administration, enhancing compliance, and fostering partnerships. Bring your expertise to manage well-being initiatives and benefits comm...
1 week ago
$113K - $158K *
Transform business needs into actionable strategies as a Product Owner, driving collaboration across teams to refine client requirements and enhance product value within the Adobe Workfront ecosystem...
2 weeks ago
$95K - $115K *
Discover a role that shapes go-to-market strategies and leads product launches, focusing on messaging and positioning while collaborating across teams. Drive market insights and customer engagement to...
2 weeks ago
Senior Leader, U.S. Trade Compliance Program
$119K - $190K *
Champion the U.S. Trade Compliance Program, ensuring adherence to regulations while driving continuous improvement and collaboration across teams to manage trade compliance risks effectively...
1 week ago
Director Product Management - Workflows & AI
$190K - $275K *
Lead the strategy and execution of AI and workflow capabilities, driving innovative solutions that enhance user experience and business outcomes across a scalable product suite. Mentor a team of Produ...
1 month ago
Director of Contracts and Procurement
$125K - $150K *
Grow your career with a strategic leadership role overseeing contracts and procurement, optimizing processes and compliance while managing cross-functional collaboration and high-value vendor negotiat...
4 days ago
$100K - $120K *
Champion the adoption of innovative physics products by building relationships, driving sales processes, and translating complex research needs into actionable solutions, enhancing usage and revenue i...
2 weeks ago
$100K - $120K *
Partner with us to lead the charge in revolutionizing physics research adoption. You'll guide institutions through the full sales lifecycle, ensuring researchers confidently integrate our innovative s...
3 weeks ago
$111K - $201K *
Lead enterprise-wide IT operational strategy and large-scale initiatives, providing strategic direction and serving as a technical advisor to senior leadership. Drive operational excellence through pr...
Reposted 1 week ago
$160K - $200K *
Lead the charge in driving product strategy and operational excellence for a comprehensive Commerce suite, optimizing customer engagement and revenue outcomes while managing a high-performing team of...
Reposted 3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.