Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$105K - $134K *

Optimize governance processes by leading a skilled team to develop industry-best standards and enhance project delivery through effective knowledge management, while ensuring compliance and driving op...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$148K - $160K *

Ignite progress by troubleshooting complex customer issues with cutting-edge security and feature management tools, collaborating across teams to deliver impactful solutions and enhance product usabil...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$129K - $207K *

Drive your career forward by leading strategic global channel programs that empower partners to deliver complex enterprise solutions. Leverage your technical expertise to enhance service delivery and...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $130K *

Lead a dynamic team, drive sales growth across 14 states, build customer relations, and refine market strategies for HVACR solutions in a competitive, fast-paced environment. Collaborate cross-functio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$172K - $258K *

Shape a robust Oracle Cloud Financials strategy by leading ERP implementations and ensuring operational excellence. Collaborate across finance and technology to drive compliance, data integrity, and s...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$111K - $187K *

Champion innovative sourcing strategies by collaborating with engineering and operations to ensure seamless supply chain management and drive cost-effective solutions in a dynamic remote setting...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$87K - $140K *

Make your mark at the forefront of scientific marketing, driving strategy and positioning for advanced cellular analysis and spatial platforms. Collaborate cross-functionally to deliver impactful mess...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $146K *

Unlock potential by guiding global account strategies and enhancing market share. Develop marketing plans, analyze key accounts, and lead negotiations to achieve objectives while fostering relationshi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $165K *

Partner with us to drive business growth by harnessing your energy efficiency expertise and building strategic client relationships while shaping national strategies from regional insights...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$90K - $120K *

Grow your career with a leading healthcare organization and play a key role in managing clinical studies. Oversee project activities from startup to completion, ensuring alignment with timelines, budg...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$136K - $204K *

Join a dynamic team as a key leader in driving regional growth and client engagement. Leverage your expertise to identify opportunities and shape strategies while nurturing industry relationships to a...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$116K - $174K *

Champion regional growth by identifying opportunities, nurturing client relationships, and advancing strategic sales processes with a strong industry presence and impactful contributions to business d...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$80K - $120K *

Explore a dynamic opportunity to shape sales strategies and drive growth by managing complex deals with investors and software vendors in a fast-paced, startup environment within a high-impact team...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Drive strategic public affairs initiatives while collaborating with government and community stakeholders to enhance engagement and support critical infrastructure projects. Lead efforts to align busi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $120K *

Join a team that drives revenue growth and fosters relationships in the healthcare sector. Leverage your sales expertise to build strong partnerships with professionals and stakeholders, ensuring effe...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$195K - $300K *

Lead the charge in driving growth and client relations, mentoring teams, and cultivating strategic partnerships in corporate and higher education dining markets. This visionary role requires expertise...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$145K - $195K *

Champion patient services strategy and execution to optimize access and enhance experiences. Lead development of promotional materials, collaborate across teams, and leverage analytics to drive impact...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Lead the charge in managing client relationships and operational execution, ensuring satisfaction and adherence to service agreements. Drive cross-functional collaboration to enhance service quality i...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in transforming Tonal's healthcare partnerships. Manage key accounts, develop the commercial playbook, and build a high-performing success team to drive growth and clinical excellence...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $95K *

Shape optimal digital category experiences by executing merchandising strategies, enhancing product discoverability, and improving customer engagement. Collaborate with teams, analyze performance, and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$170K - $200K *

Engage with key stakeholders to drive growth initiatives in Lifecycle and Support Business. Lead a team in managing opportunities from identification to proposal submission, ensuring competitive strat...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$170K - $200K *

Drive your career forward by leading business development for vital lifecycle and support initiatives. You will manage the full acquisition process while overseeing a team to achieve strategic growth...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$43K - $129K *

Join our team to drive new business through innovative sales strategies, focusing on building customer relationships and exceeding sales quotas in underserved markets while developing skills for caree...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Join a high-impact team to drive the growth and performance of a distributor network in the robotics sector. Strategize, optimize channel coverage, and facilitate partner success while accelerating re...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Accelerate progress at identifying and closing new business opportunities via consultative sales in the healthcare sector, nurturing relationships, and driving exceptional client experiences through s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.