Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director IT Commercial Systems and CRM Operations - Global Commercial Technology
$172K - $232K *
Transform commercial technology operations by aligning platforms with strategic objectives. Drive innovation through effective stakeholder management, oversee CRM systems, and enhance user experience...
Reposted 3 weeks ago
Associate Medical Director (Medical Affairs)
$100K - $125K *
Bring your expertise to a dynamic team as you lead high-impact medical content development. Collaborate cross-functionally, mentor talent, and strategize with clients to enhance medical education and...
3 weeks ago
$115K - $130K *
Drive innovative WMS-to-robotics integrations for mid-sized clients, focusing on hybrid technical and operational strategies. Collaborate with local and international teams to optimize automation syst...
1 week ago
$135K - $150K *
Lead the charge in driving the growth and strategy of a paid media division. Shape service offerings and build senior leadership capabilities while ensuring profitability and client satisfaction in a...
4 days ago
Director, Revenue Operations & GTM Engineer
$150K - $180K *
Empower the growth engine by designing revenue operations and GTM architecture. Lead data-driven strategies and automate workflows using AI tools to enhance efficiency and support high-growth initiati...
6 days ago
Business Development Manager - Electronics
$130K - $150K *
Transform your career by driving growth and innovation in custom adhesive solutions for complex global accounts in consumer electronics, focusing on strategic account management and customer engagemen...
4 days ago
Director of CEO Communications - Remote
$134K - $230K *
Join a team that's shaping executive communications to enhance leadership credibility and convey business priorities. Collaborate with leaders and stakeholders to develop high-impact strategies and dr...
2 weeks ago
$97K - $137K *
Lead financial strategy across multiple states, providing oversight, guidance, and ensuring sustainability. Collaborate with leadership and teams to optimize financial practices, enhance decision-maki...
2 days ago
$97K - $137K *
Drive strategic financial leadership across our finance pod, guiding financial planning, reporting, and analysis while ensuring compliance and operational excellence. Lead and develop finance teams, e...
2 days ago
(USA) Senior Manager, Supply Chain Program Management
$90K - $180K *
Oversee end-to-end capital project execution in supply chain management, focusing on automation and construction. Partner with cross-functional teams to drive timely results and present updates to sen...
Today
Director, Enterprise Sales (Remote)
$150K - $180K *
Tackle the enterprise sales cycle, driving revenue growth through strategic prospecting, closing complex deals, and engaging C-level executives. Collaborate closely with leadership to refine sales str...
3 weeks ago
Sales Executive (Financial Crimes)
$90K - $110K *
Join a dynamic team as you drive new business growth, identify opportunities, and promote financial products. You’ll utilize a consultative approach to influence stakeholders and develop sales strateg...
Reposted 3 weeks ago
$150K - $180K *
Drive product marketing strategy for real-world data assets. Collaborate cross-functionally to enhance product positioning, develop go-to-market plans, and create compelling messaging that resonates w...
3 weeks ago
$191K - $265K *
Join a team that's dedicated to enhancing employee experience through strategic program management. You'll own performance cycles, engagement initiatives, and transformation efforts that shape organiz...
1 week ago
$150K - $175K *
Lead the charge in executing core sales operations tasks, enhancing Salesforce, and driving KPIs. This hands-on role transforms strategic decisions into effective operations, ensuring data integrity a...
2 weeks ago
$130K - $160K *
Optimize business intelligence by owning the function end-to-end, leading a diverse team of developers, shaping data models, and enhancing metadata strategies to ensure consistent, accurate reporting...
1 month ago
$150K - $180K *
Unlock strategic potential by partnering with leadership to drive initiatives, ensuring effective execution of key priorities while fostering cross-functional collaboration and communication throughou...
6 days ago
$130K - $170K *
Elevate your career as you manage a portfolio of partner brands, driving strategic initiatives and enhancing relationships while ensuring contract compliance and operational excellence. Be the key lin...
4 days ago
$170K - $190K *
Shape the future of client engagements by leading procurement relations, fostering trust, and unlocking growth opportunities through strategic partnerships that enhance collaboration and drive expansi...
Today
$61K - $102K *
Transform customer training experiences by leveraging your expertise in CensiTrac and sterile processing. Drive effective communication and support to enhance service delivery while collaborating with...
2 weeks ago
$150K - $180K *
Elevate your career by leading client relationships and driving revenue growth for consumer product brands in the D2C ecommerce space. Utilize your expertise to coach teams, innovate strategies, and o...
2 weeks ago
$150K - $180K *
Champion regional growth strategies by leading GPS adoption, ASC development, and surgeon conversions. Collaborate with cross-functional teams to enhance business performance and cultivate key relatio...
6 days ago
Senior / Lead Analyst, Customer Insights
$125K - $170K *
Transform healthcare outcomes by leveraging analytics for smarter decision-making. Take ownership of custom analytics projects and productized engines while collaborating with cross-functional teams t...
2 weeks ago
$110K - $130K *
Join a dynamic team driving client success by managing high-value OEM accounts. Build trusted relationships while overseeing multiple workstreams and ensuring seamless communication with stakeholders...
3 days ago
$150K - $180K *
Drive the strategic vision for data analytics, leading cross-functional teams to unlock impactful insights that shape business decisions and enhance the organization's competitive edge through innovat...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.