Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$172K - $232K *

Transform commercial technology operations by aligning platforms with strategic objectives. Drive innovation through effective stakeholder management, oversee CRM systems, and enhance user experience...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $125K *

Bring your expertise to a dynamic team as you lead high-impact medical content development. Collaborate cross-functionally, mentor talent, and strategize with clients to enhance medical education and...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$115K - $130K *

Drive innovative WMS-to-robotics integrations for mid-sized clients, focusing on hybrid technical and operational strategies. Collaborate with local and international teams to optimize automation syst...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$135K - $150K *

Lead the charge in driving the growth and strategy of a paid media division. Shape service offerings and build senior leadership capabilities while ensuring profitability and client satisfaction in a...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Media

$150K - $180K *

Empower the growth engine by designing revenue operations and GTM architecture. Lead data-driven strategies and automate workflows using AI tools to enhance efficiency and support high-growth initiati...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$130K - $150K *

Transform your career by driving growth and innovation in custom adhesive solutions for complex global accounts in consumer electronics, focusing on strategic account management and customer engagemen...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$134K - $230K *

Join a team that's shaping executive communications to enhance leadership credibility and convey business priorities. Collaborate with leaders and stakeholders to develop high-impact strategies and dr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$97K - $137K *

Lead financial strategy across multiple states, providing oversight, guidance, and ensuring sustainability. Collaborate with leadership and teams to optimize financial practices, enhance decision-maki...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$97K - $137K *

Drive strategic financial leadership across our finance pod, guiding financial planning, reporting, and analysis while ensuring compliance and operational excellence. Lead and develop finance teams, e...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $180K *

Oversee end-to-end capital project execution in supply chain management, focusing on automation and construction. Partner with cross-functional teams to drive timely results and present updates to sen...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $180K *

Tackle the enterprise sales cycle, driving revenue growth through strategic prospecting, closing complex deals, and engaging C-level executives. Collaborate closely with leadership to refine sales str...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Join a dynamic team as you drive new business growth, identify opportunities, and promote financial products. You’ll utilize a consultative approach to influence stakeholders and develop sales strateg...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Drive product marketing strategy for real-world data assets. Collaborate cross-functionally to enhance product positioning, develop go-to-market plans, and create compelling messaging that resonates w...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$191K - $265K *

Join a team that's dedicated to enhancing employee experience through strategic program management. You'll own performance cycles, engagement initiatives, and transformation efforts that shape organiz...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $175K *

Lead the charge in executing core sales operations tasks, enhancing Salesforce, and driving KPIs. This hands-on role transforms strategic decisions into effective operations, ensuring data integrity a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $160K *

Optimize business intelligence by owning the function end-to-end, leading a diverse team of developers, shaping data models, and enhancing metadata strategies to ensure consistent, accurate reporting...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Unlock strategic potential by partnering with leadership to drive initiatives, ensuring effective execution of key priorities while fostering cross-functional collaboration and communication throughou...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$130K - $170K *

Elevate your career as you manage a portfolio of partner brands, driving strategic initiatives and enhancing relationships while ensuring contract compliance and operational excellence. Be the key lin...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$170K - $190K *

Shape the future of client engagements by leading procurement relations, fostering trust, and unlocking growth opportunities through strategic partnerships that enhance collaboration and drive expansi...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Healthcare

$61K - $102K *

Transform customer training experiences by leveraging your expertise in CensiTrac and sterile processing. Drive effective communication and support to enhance service delivery while collaborating with...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Elevate your career by leading client relationships and driving revenue growth for consumer product brands in the D2C ecommerce space. Utilize your expertise to coach teams, innovate strategies, and o...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Champion regional growth strategies by leading GPS adoption, ASC development, and surgeon conversions. Collaborate with cross-functional teams to enhance business performance and cultivate key relatio...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $170K *

Transform healthcare outcomes by leveraging analytics for smarter decision-making. Take ownership of custom analytics projects and productized engines while collaborating with cross-functional teams t...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join a dynamic team driving client success by managing high-value OEM accounts. Build trusted relationships while overseeing multiple workstreams and ensuring seamless communication with stakeholders...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Drive the strategic vision for data analytics, leading cross-functional teams to unlock impactful insights that shape business decisions and enhance the organization's competitive edge through innovat...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.