Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Manager, Regulatory Operations
$162K - $205K *
Champion compliance and operations excellence by leading a high-impact Regulatory Operations team, driving strategic alignment, and navigating complex regulatory landscapes to shape Instacart's future...
2 days ago
$90K - $120K *
Lead day-to-day operations by managing performance, billing, and PNL. Collaborate with team leads and senior management to drive results, promote a positive culture, and ensure KPI achievement while f...
Reposted 4 weeks ago
Senior Director, Client Success
$120K - $150K *
Engage and elevate client relationships to drive success and retention. Oversee complex portfolio management, execute recovery strategies, and coordinate with executive sponsors to tackle performance...
3 weeks ago
District Sales Manager- Eastern Canada- Mining
$90K - $120K *
Drive sales growth in Eastern Canada by promoting innovative chemical solutions in the Mining and Terminal Operations sector. Collaborate with clients and distributors while ensuring environmental sus...
2 weeks ago
Executive Director, Regulatory Affairs - Global Regulatory Leader
$231K - $285K *
Accelerate progress at the forefront of global regulatory affairs by leading strategies for IND/CTA approvals, ensuring product launches, and executing post-marketing initiatives in the oncology secto...
4 weeks ago
$130K - $180K *
Unlock potential by driving strategic partner relationships and collaborating across teams to enhance solution development, enabling partners to achieve measurable outcomes while promoting business gr...
3 weeks ago
$120K - $150K *
Engage in comprehensive trade operation management, collaborating cross-functionally to streamline logistics, enhance analytics, and drive sales initiatives, ensuring optimal product access and servic...
Reposted today
Senior Product Marketing Manager
$150K - $170K *
Accelerate progress at a dynamic organization by leading end-to-end go-to-market strategies, driving cross-functional alignment, and enhancing sales enablement to deliver measurable revenue outcomes a...
2 weeks ago
$129K - $164K *
Drive regional growth through strategic broker and customer management, focusing on K-12 foodservice sales. Lead business planning and performance initiatives while fostering cross-functional collabor...
4 weeks ago
Sr. Product Manager, Commercial Technologies Marketing
$105K - $150K *
Transform product marketing strategies to drive adoption and revenue growth for commercial technologies. Collaborate with cross-functional teams to enhance product positioning, execute market research...
3 days ago
$98K - $155K *
Optimize customer experiences by managing relationships and lifecycle initiatives. Collaborate cross-functionally to ensure project delivery, drive customer success, and foster long-term partnerships...
Reposted 2 days ago
$120K - $180K *
Engage with us to lead a high-performing sales team, developing strategic account strategies that maximize growth within your region and foster organizational collaboration to achieve substantial reve...
2 weeks ago
Senior Manager, Regulatory Operations
$168K - $177K *
Shape strategic operations in a leadership role by guiding regulatory compliance, advocating for alignment across teams, and enhancing operational frameworks to ensure proactive adaptation to legislat...
2 days ago
$113K - $188K *
Lead the charge in delivering performance improvement projects for healthcare systems. Manage and mentor teams, execute client engagements, and build strong relationships while ensuring project profit...
Yesterday
$113K - $188K *
Champion healthcare transformation by leading project teams to enhance performance. Utilize data analysis, client engagement, and deliver impactful solutions to drive client satisfaction and project s...
Yesterday
Senior Director, Global Commercial Logistics, Transportation, and Trade Compliance Manager
$199K - $269K *
Join a team that's redefining global supply chain operations through strategic leadership in logistics, transportation, and trade compliance to optimize processes and ensure regulatory adherence while...
2 weeks ago
National Recruiting Director - Principal Financial Network Management
$104K - $187K *
Lead the charge in developing and executing strategic recruiting initiatives to attract top financial talent. Utilize innovative sourcing techniques and build relationships to identify high-performing...
5 days ago
$226K - $340K *
Lead the charge in driving new client acquisition and revenue growth in the public sector by executing effective outreach strategies, managing the full sales cycle, and building strong C-level relatio...
1 week ago
$115K - $150K *
Join a team that's driving growth in the lubricant industry by generating new sales and nurturing customer relationships across a dynamic territory. Play a crucial role in supporting strategic account...
3 weeks ago
Associate Manager, Supplier Diversity and Sustainability
$85K - $111K *
Innovate supplier diversity and sustainability initiatives, ensuring compliance with federal regulations. Collaborate cross-functionally to enhance procurement strategies, driving positive business im...
1 week ago
Regional Director - Rocky Mountain Region (CO, UT, WY, NB and KS)
$225K - $285K *
Contribute to strategic growth by leading market initiatives across the Rocky Mountain Region. Engage with senior stakeholders, coordinate business development strategies, and foster collaboration to...
2 weeks ago
Sr. Director, Clinical Technology Portfolio Management
$185K - $352K *
Elevate product strategy across global healthcare initiatives by translating clinical goals into effective product roadmaps. Drive cross-functional collaboration, oversee product lifecycle management...
3 days ago
$203K - $345K *
Transform complex sales operations as a leader in the global Deal Desk organization, enhancing quote-to-cash processes and commercial strategies to support scalable growth in a fast-paced, remote envi...
2 weeks ago
Group Director, Product Management - Search & Recommendations Quality
$254K - $481K *
Transform customer discovery experiences by leading the strategy for Search and Recommendations Quality. Oversee product organizations and drive improvements in engagement, conversion, and satisfactio...
4 days ago
Associate Director, Client Experience
$90K - $120K *
Lead client relationships and team performance, driving integrated media strategies that meet business objectives while ensuring quality execution and continuous improvement across multiple accounts...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.