Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$81K - $106K *

Pioneer innovative email marketing strategies to nurture leads, enhance audience engagement, and boost brand recognition through targeted, bilingual campaigns designed to drive action across diverse d...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$63K - $104K *

Engage customers and drive sales by providing tailored solutions, fostering relationships, and delivering technical support within the industrial product sector. Collaborate with the team to achieve r...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $140K *

Lead the charge in developing strategic customer relationships to drive revenue growth. This role involves market analysis and building long-term partnerships while managing a robust sales strategy in...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$85K - $100K *

Develop financial models and forecasts while supporting budgeting, reporting, and strategic initiatives. Collaborate closely with leadership and clients to provide insightful financial analysis and gu...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $105K *

Champion customer success and drive growth by building strong relationships with clients, understanding their needs, and providing tailored solutions to elevate their experience and maximize the partn...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Accelerate progress at large-scale software projects, ensuring end-to-end delivery, stakeholder engagement, and governance. Shape project outcomes by managing resources, budgets, and communication wit...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Unlock your potential as you lead complex clinical programs, ensuring timely delivery and high-quality standards. Your expertise will drive operational excellence and facilitate innovative treatments...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$138K - $208K *

Build and lead a comprehensive workforce planning strategy, partnering with HR, Finance, and business leaders to translate data into actionable insights that drive recruitment and workforce efficiency...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$163K - $245K *

Join us to shape workforce strategy across the enterprise. Lead data-driven models, collaborate with senior leaders, and streamline planning processes that connect workforce decisions to business outc...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Drive the lab consolidation initiative and manage hardware support to ensure seamless R&D operations. Coordinate with cross-functional teams to secure resources and timelines for engineering projects...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$95K *

Drive sales growth and foster relationships in medical device sectors. Collaborate with surgeons and clinical staff while managing territory plans and achieving revenue targets for assigned products...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$75K - $95K *

Join a dynamic team to oversee production processes, ensuring projects run smoothly from development to release. You'll manage schedules, budgets, and communications, playing a key role in scaling our...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$90K - $110K *

Join a dynamic team as a Superintendent, driving the successful execution of diverse construction projects from retail to alternative energy, ensuring quality oversight, safety, and adherence to budge...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $180K *

Drive success by leveraging your business acumen and industry relationships to secure new accounts and foster long-term partnerships. Utilize strategic insights to navigate complex sales cycles and de...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K *

Join a team that's driving innovation in medical sales. You'll manage and grow accounts, deliver clinical support, and build relationships to enhance patient care while meeting revenue goals across a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$162K - $243K *

Advance your career by managing cross-functional teams in clinical trials, ensuring oversight and strategic planning for project success while optimizing quality, scope, and costs on a global scale...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$162K - $243K *

Champion strategic oversight for global clinical projects, ensuring quality and cost objectives are achieved. Lead cross-functional teams, manage resources, and drive continuous improvement while main...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Optimize revenue growth strategies across wholesale channels, leading teams to enhance partner performance, manage market expansion, and implement scalable systems to achieve ambitious revenue targets...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$105K - $120K *

Transform your career by leading health, safety, and environmental initiatives for diverse clients. Develop strategic risk management programs, promote proactive cultures, and ensure compliance to saf...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $190K *

Optimize construction initiatives by leading multi-site project execution, ensuring operational excellence and timely store openings through strategic leadership, cross-functional collaboration, and r...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$100K - $141K *

Manage and optimize the project lifecycle within Creative Services. Lead a team of Traffic Coordinators, liaising with multiple stakeholders to ensure timely and high-quality deliverables while enhanc...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Shape the future by driving AI product development in identity security. Collaborate across teams to translate market insights into impactful solutions, ensuring enterprise-grade products that address...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$151K - $314K *

Unlock potential by leading the global content ecosystem strategy. Oversee enterprise operations, enhance efficiency, and ensure regulatory compliance while driving innovation across platforms. Engage...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$203K - $304K *

Pioneer advanced financial solutions by leading high-performing teams, driving customer success, and implementing innovative strategies in a technology-driven environment. Collaborate with clients to...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$172K - $258K *

Join a dynamic team as a key finance partner, driving strategic commercial decisions and optimizing financial performance. Influence growth and resource allocation across a $4B regional portfolio whil...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.