Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$95K *

Empower your career by joining a dynamic team focused on driving sales growth in medical devices. Collaborate with diverse professionals to deliver innovative solutions while building trusted relation...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$91K - $138K *

Unlock potential by driving public sector revenue growth through strategic analytics and insights. Collaborate with sales leaders and cross-functional teams to address GTM challenges and achieve ambit...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead the charge in Epic Solution Delivery by optimizing complex designs, mentoring team members, and ensuring high-quality implementations to enhance user experiences and support strategic project goa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $250K *

Lead the charge in financial operations and strategic direction for a venture capital firm. Drive performance, manage investor relations, and ensure compliance while cultivating a high-performing fina...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$131K - $237K *

Join a team that's pivotal in validating RADAR systems through strategic testing leadership, ensuring performance and compliance while driving cross-functional collaboration in a dynamic environment...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$145K - $155K *

Accelerate growth by leading a dynamic Customer Success team. Drive client engagement with strategic initiatives that enhance retention, satisfaction, and overall product value in a fast-paced B2B Saa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$117K - $152K *

Develop strategies for growth and pipeline health in a high-visibility region. Lead a team to execute account plans, negotiate complex deals, and foster partnerships with institutional leaders, drivin...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $140K *

Develop and optimize sales through effective channel partner management in the automotive sector, driving growth strategies and collaboration to enhance market presence and revenue generation across t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$332K - $353K *

Join a team that's committed to excellence in clinical standards by overseeing utilization management. You'll review cases, guide a multidisciplinary team, and ensure compliance while impacting patien...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$79K - $158K *

Elevate your career by driving strategic sales initiatives within aerospace, industrial, and chemical sectors. Foster key customer relationships and enhance market visibility while leveraging cutting...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Elevate the Promotional Review Committee's effectiveness by leading the compliant review process of promotional materials. Drive cross-functional collaboration, enhance operational workflows, and ensu...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Join a team that leads business continuity strategy and operations across diverse sectors. Drive collaborative efforts with leadership to implement effective recovery plans and enhance resilience agai...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Engage with clients to build lasting relationships and drive account growth. Manage multi-million dollar accounts, negotiate contracts, and ensure top-tier service delivery while coaching team members...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$161K - $269K *

Lead the charge in developing a high-performing team of Solutions Consultants, enhancing customer engagements, and driving cross-functional collaboration to deliver exceptional value through strategic...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Drive strategic customer contract management, maximizing growth and operational excellence. Lead teams to deliver best-in-class service while fostering strong partnerships. Ensure alignment with busin...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $200K *

Strategize and lead business growth by recruiting and developing regional agencies. Collaborate with stakeholders to drive sales and ensure agency success while managing relationships for increased pr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $170K *

Accelerate growth in the Southeast by managing enterprise sales cycles, building strong client relationships, and delivering strategic health solutions to improve business outcomes and employee wellbe...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $240K *

Transform the future of energy management by leveraging innovative software solutions to drive sales growth and sustainability outcomes for clients in both public and private sectors. Build strong rel...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$205K - $273K *

Join a high-impact leadership team to drive revenue growth, forge strategic partnerships, and optimize global account performance while managing flagship pharmaceutical and CTL accounts, ensuring deli...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $125K *

Unlock new opportunities as you craft and execute multichannel outbound strategies, generating qualified leads through innovative outreach. Combine your B2B SaaS expertise with creativity to optimize...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$72K - $116K *

Engineer innovative solutions by analyzing business needs and data trends while collaborating with cross-functional teams to drive product strategies and enhance user experiences. Utilize your experti...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$210K - $250K *

Unlock potential by leading clinical decision-making in a remote, dynamic startup. Oversee medical necessity reviews, peer discussions, and policy development, ensuring optimal care while driving util...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$86K - $141K *

Empower client relationships, drive revenue growth, and enhance satisfaction while collaborating closely with teams to deliver exceptional service and execute strategic account plans effectively...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$210K - $250K *

Join a dynamic team to lead clinical studies, ensuring strategic execution and oversight in neuropsychiatric drug development. Drive collaboration across departments and contribute to regulatory frame...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Advance product strategy by gathering insights, managing the backlog, and delivering maximum value through collaboration with cross-functional teams. Drive the roadmap and ensure alignment with user n...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.