Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$145K - $185K *
Lead strategic initiatives and oversee key client accounts in integrated scientific communications, ensuring operational excellence and exceptional client service while fostering growth and collaborat...
1 week ago
$150K - $185K *
Shape the future of healthcare sales by driving new business, engaging C-Level executives and presenting tailored solutions to their unique challenges, all while leading a dynamic sales team towards a...
3 weeks ago
$150K - $180K *
Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...
1 week ago
Director, Client Partner, Denver Market Growth
$150K - $180K *
Shape the future of client relationships by co-developing strategic roadmaps and fostering deep partnerships. Drive innovation and AI solutions to deliver value while leading cross-functional teams in...
3 weeks ago
$163K - $199K *
Transform our CRM ecosystem by driving Salesforce strategy, ensuring robust business and technical alignment to elevate customer and sales operations while enhancing user experience and data integrity...
2 weeks ago
$125K - $150K *
Champion strategic growth by developing partnerships, driving co-selling initiatives, and fostering relationships within the channel ecosystem to consistently achieve revenue goals and enhance custome...
Reposted 3 weeks ago
$170K - $180K *
Lead transformative Product Marketing strategies to enhance messaging and Go-To-Market initiatives across product lines. Collaborate with cross-functional teams to optimize positioning and drive growt...
3 weeks ago
$115K - $140K *
Join our dynamic team to achieve sales growth in the financial services sector! Drive revenue through consultative selling, account management, and strategic relationship building with large banking e...
2 days ago
Account Director Retail - Southwest
$110K - $130K *
Champion growth in the retail sector by driving account development and sales. Leverage strong customer relationships to enhance satisfaction and profitability while effectively managing your sales pi...
4 days ago
$94K - $151K *
Engage with teams to create strategic sourcing plans and negotiate contracts. Drive supplier relationships while overseeing compliance and performance metrics to maximize efficiency and value across c...
Reposted 1 week ago
$125K - $150K *
Lead client engagement and drive organic growth by managing strategic relationships, enhancing pipeline visibility, and addressing risks effectively, while collaborating across teams to achieve revenu...
1 week ago
Director, Supplier Relations + Performance Management
$173K - $208K *
Join us to lead global supplier relations and performance management, driving complex negotiations, establishing a robust performance framework, and collaborating across departments to ensure optimal...
1 week ago
$148K - $274K *
Lead vendor partnerships and enterprise initiatives to enhance clinical, operational, and financial performance, ensuring strategic alignment and effective governance within a dynamic team environment...
1 week ago
$120K - $150K *
Champion growth by leading strategic trade partnerships, driving sales initiatives, and managing cross-functional collaborations to enhance market reach and profitability within diverse retail channel...
2 weeks ago
Sales Director - Life Sciences
$150K - $180K *
Accelerate growth in the Life Sciences sector by leading sales teams, strategizing market approaches, and fostering strong client relationships to achieve ambitious sales goals and drive overall busin...
Reposted 1 week ago
Director, Product & Segment Marketing Manager
$220K - $245K *
Drive growth by leading the product marketing function across diverse legal customer segments, crafting tailored go-to-market strategies, and building a high-performance team that executes innovative...
2 weeks ago
Strategic Account Manager - Southeast
$125K - $150K *
Contribute to driving net new sales in Strategic Accounts, managing complex relationships with $20B+ organizations. Cultivate and maintain executive-level connections while achieving quota through sol...
3 days ago
$175K - $225K *
Lead national strategies to engage large healthcare systems, fostering executive relationships that drive adoption of innovative solutions. Oversee complex sales cycles, expanding contracts and foster...
Reposted 2 weeks ago
$170K - $220K *
Pioneer operational excellence in the Product organization by designing and enhancing effective delivery models, aligning cross-functional teams to drive scalable execution, and fostering a culture of...
3 weeks ago
$100K - $120K *
Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...
Reposted 4 days ago
Director Strategic Accounts - Facilities Management
$125K - $150K *
Empower growth as you lead strategic partnerships within Facilities Management. This senior role focuses on building executive relationships, driving revenue, and fostering long-term value through col...
4 days ago
Field Director Services - Milwaukee, WI
$130K - $160K *
Join our team to lead a high-performing field services unit, focusing on profitability, customer experience, and talent development across multiple districts. Drive strategy and operational excellence...
1 week ago
$140K - $160K *
Champion innovative healthcare solutions by building and managing a robust pipeline targeting hospitals and health systems, driving stakeholder engagement and sales growth while delivering measurable...
5 days ago
Director, Operational Excellence & Production Systems
$196K - $232K *
Pioneer sustainable growth and operational excellence by leading transformation initiatives and developing scalable systems within the U.S. ADS Operations organization, leveraging Lean principles and...
2 weeks ago
$150K - $180K *
Lead digital marketing strategies for a diverse client portfolio, enhancing relationships and driving successful campaigns. Collaborate with cross-functional teams to ensure timely execution and optim...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.