Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$120K - $180K *

Ignite growth by achieving sales goals in enterprise software, driving strategic planning, and leveraging team collaboration to close deals while delivering exceptional value to clients and accurately...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $160K *

Transform client engagement within multimodal travel management. Collaborate across teams, drive project success, foster innovation, and build strong industry relationships to elevate service delivery...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$120K - $150K *

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Elevate operations by leading a diverse team across multiple restaurants, ensuring optimal performance, growth, and adherence to standards while driving profitability and enhancing the customer experi...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$92K - $138K *

Unlock potential by leading medical device collection programs across hospitals. Oversee field operations, manage teams, and drive strategic improvements while ensuring quality implementation and comp...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Shape the future of healthcare by leading national account strategies and driving pivotal partnerships for product launch success, ensuring enhanced patient access and commercial viability in a dynami...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$180K - $271K *

Lead the charge in managing strategic accounts to enhance customer relationships, drive growth, and deliver integrated solutions while collaborating across departments to address challenges and maximi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$130K - $180K *

Accelerate progress at DOD by leading a sales team to develop strategic relationships and drive revenue growth. Cultivate executive partnerships while overseeing sales strategies and negotiating contr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$143K - $286K *

Drive innovative HR strategies that align with business goals, enhancing organizational effectiveness through expert guidance and data-driven decision making while fostering a culture of integrity, ac...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$104K - $130K *

Champion project success by managing the full project lifecycle, collaborating with diverse teams, and ensuring timely delivery within budget in mission-critical environments. Drive innovation and eff...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$420K *

Champion the growth of a new product by leading a team of account executives, refining go-to-market strategies, and fostering collaboration across departments to drive sales success in mid-market and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$420K *

Join a team that's driving product growth by leading an agile sales force focused on mid-market and enterprise clients. Collaborate cross-functionally to deliver impactful solutions and exceed ambitio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$420K *

Elevate your career by leading a high-performance sales team to drive product growth. Collaborate across functions and refine GTM strategies while maintaining strong client relationships in a dynamic...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$420K *

Transform the sales landscape by leading a high-performing team focused on accelerating product growth. Collaborate cross-functionally to optimize strategies and ensure successful execution in a fast...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$420K *

Lead and empower a dynamic sales team to drive growth in Mid-Market and Enterprise sectors. Collaborate cross-functionally to optimize strategies and champion an inclusive culture as you achieve quart...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$420K *

Accelerate your career by leading a dynamic sales team focused on innovative product growth. Drive impactful strategies while cultivating relationships and achieving quarterly targets in a collaborati...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$420K *

Lead the charge in expanding our enterprise sales team, empowering innovative technology solutions. Drive performance metrics, develop talent, and foster a high-performing culture, all while championi...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Transportation

$179K - $298K *

Drive growth and client satisfaction by leading strategic energy consulting initiatives while developing key client relationships and delivering excellence in service and solutions across the Energy P...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $150K *

Unlock potential by leading strategic insurance risk management initiatives. Drive operational efficiency and team performance while integrating technology to enhance compliance across diverse portfol...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $124K *

Champion the future of client relations by leading a team of program managers, focusing on client retention and service delivery excellence while driving profitable growth through strategic account ma...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$129K - $194K *

Empower customer engagement by crafting and executing account strategies that enhance revenue, drive satisfaction, and foster relationships. Collaborate with cross-functional teams to deliver innovati...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$127K - $207K *

Take ownership of strategic channel sales growth, leading partnerships that drive revenue across carrier, wholesale, and indirect channels. Empower a high-performing team to optimize partner relations...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $180K *

Transform client relationships by leading cross-functional teams to execute and analyze digital marketing campaigns while driving initiatives for innovative solutions and maintaining client satisfacti...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Engage with key stakeholders in the Private Equity sector, driving strategic relationships and business development initiatives that enhance value creation across portfolio companies through technolog...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$170K - $200K *

Lead the charge in developing a high-performing global account management team, driving retention and growth among enterprise clients. Cultivate executive relationships and establish customer-centric...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.