Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$140K - $160K *

Transform business operations by leading strategic initiatives and optimizing cross-functional processes. Collaborate with executives to shape enterprise decisions and enhance the organizational frame...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Transform the landscape of patient access services by spearheading strategic business growth initiatives. Drive impactful relationships and lead innovative solutions, maximizing potential in a complex...

US-AnywhereRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Drive the implementation of advanced medical informatics solutions, ensuring technical excellence and customer satisfaction through effective communication, project management, and integration of heal...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$166K - $177K *

Join a team that's shaping the future of AI project execution! Leverage your project management skills to drive complex initiatives, collaborate with cross-functional teams, and ensure successful deli...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Join a team that's driving sales innovation in the contract furniture market by managing relationships and achieving targets across Western Canada. Lead business strategies while ensuring exceptional...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Join our dynamic team to drive product strategy for a leading utility billing platform. Engage cross-functionally to enhance customer experiences while navigating complex regulatory environments and s...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Grow your career with a pivotal role overseeing technical aspects of product implementation, ensuring cutting-edge solutions for medical informatics while enhancing customer satisfaction through effec...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Champion new business development and retention, driving revenue growth through strategic account management and collaborative customer engagement in the medical device industry to enhance relationshi...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$99K - $131K *

Manage and optimize comprehensive onboarding programs, ensuring engaging experiences for new hires. Collaborate with cross-functional teams to improve processes and maintain alignment with organizatio...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$173K - $272K *

Lead a high-performing sales team focused on customer needs, overseeing training and development in the Los Angeles district. Drive engagement strategies while maintaining strong relationships in the...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$116K - $194K *

Unlock potential by optimizing sales operations with expertise in CRM. Collaborate with cross-functional teams to ensure effective execution and drive process improvements in a fast-paced global envir...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$119K - $190K *

Explore a dynamic role as a Global Product Manager leading low voltage transformer strategies. Drive profitability and market presence by managing product lifecycles, ensuring alignment with market ne...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $150K *

Transform supply chain operations by leading cross-functional initiatives for inventory optimization and supplier integration, driving strategies that enhance material planning, governance, and techno...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$105K - $115K *

Drive revenue growth by building strategic relationships with enterprise banking accounts. Your focus on lead generation, value-driven solutions, and account management will be key to exceeding sales...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$105K - $115K *

Accelerate progress at key banking enterprises by driving revenue growth through strategic sales initiatives and executive engagement. In this role, you'll build relationships and manage the sales pip...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$90K - $100K *

Accelerate growth by identifying and securing new business opportunities, cultivating client relationships, and delivering compelling proposals within your territory to drive financial success...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $200K *

Accelerate your sales career by owning the full cycle for commercial accounts, leveraging a strong inbound pipeline and leading consultations to align solutions to client needs while shaping the sales...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $250K *

Accelerate federal growth by leading business development for Salesforce solutions, shaping opportunities and building industry relationships to enhance our public sector footprint through strategic p...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$173K - $288K *

Tackle enterprise sales by spearheading demand generation in key verticals, fostering relationships with executives, and closing complex SaaS and services deals that drive impactful business outcomes...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$154K - $208K *

Drive the evolution of data architecture by defining standards and creating scalable, trusted data structures that enhance analytics and support operational goals. Collaborate cross-functionally to im...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$165K - $195K *

Lead the strategic planning and governance of technology portfolios, ensuring project excellence, risk management, and effective team mentorship to drive successful program execution and enhance portf...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $140K *

Drive customer success and advocacy through strategic relationship management, delivering tailored value, enhancing product adoption, and fostering customer satisfaction while leveraging your expertis...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the accounting team to enhance financial operations, ensure compliance, and drive strategic initiatives. Collaborate across departments to support executive decision-making and maintain the organ...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$90K - $130K *

Transform the logistics landscape by owning the rebuild of a freight platform into a modern AI-accelerated stack, integrating advanced LTL capabilities and powers Stord's zone-skipping strategy to opt...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $120K *

Empower growth across the nation by driving business with public-sector agencies, building strong relationships, and leveraging technology solutions to enhance transportation operations, safety, and c...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.