Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$210K - $250K *
Drive growth and differentiation for a cloud portfolio by shaping strategy, aligning teams, and ensuring execution. Lead P&L accountability while fostering a high-performance culture and collaborating...
1 week ago
$120K - $145K *
Shape the future of dental practice management by leading software development and strategy while optimizing user experiences and ensuring compliance as we expand into new markets, collaborating with...
3 weeks ago
North America Manufacturing L&D Program Manager
$95K - $115K *
Innovate the future of workforce training by leading digital transformation and implementing training platforms across North American manufacturing sites. Collaborate with operations and HR to enhance...
4 days ago
$175K - $210K *
Lead the charge in defining and executing product strategy for a transformative edge computing platform, overseeing P&L management, strategic partnerships, and cross-functional leadership to drive gro...
Reposted 1 week ago
$120K *
Partner with us to enhance relationships within a territory of Financial Professionals, driving strategic initiatives and delivering essential resources for sales growth and support. Lead recruitment...
2 weeks ago
Director Applications Portfolio Management
$125K - $150K *
Champion operational excellence by leading application support services, ensuring high availability and performance. Drive continuous improvement initiatives while collaborating across teams to enhanc...
1 week ago
Senior Manager, Engineering Continuous Improvement
$110K - $130K *
Reimagine solutions engineering by leading a team focused on enhancing operational efficiency across OmniChannel Retail and Ecommerce. Drive effective implementation strategies and continuous improvem...
Today
Regional Business Director - Mid-West
$170K - $235K *
Lead the charge in building and managing a high-performing team of Neurology Account Specialists, executing strategies to drive sales success, and achieving business growth in response to market dynam...
1 week ago
Professional Services Project Manager
$117K - $135K *
Oversee critical project phases to ensure client objectives are met on time and within budget. Serve as the primary liaison with stakeholders, managing resources effectively while leveraging advanced...
2 weeks ago
Managing Director, Tax Investor Coverage
$500K+*
Pioneer renewable investing strategies that shape client relationships and drive growth. Oversee a talented team, influence market approaches, and enhance Crux's offerings while cultivating partnershi...
3 weeks ago
Sr. Product Delivery Manager (Remote)
$100K - $140K *
Drive the end-to-end product delivery process, managing cross-functional teams and ensuring stakeholder communication. Balance priorities with strong organizational and project management skills to ac...
2 weeks ago
Regional Business Director - Mid-West
$170K - $235K *
Drive a high-performing Neurology sales team while executing innovative strategies for product launches and business growth. Collaborate with key stakeholders to enhance regional performance and optim...
1 week ago
$74K - $101K *
Drive sales efficiency by analyzing performance data and optimizing systems. Leverage your expertise to enhance sales planning and variable pay management, while collaborating across departments to im...
2 weeks ago
Director, Business Transformation
$150K - $180K *
Lead the charge in transforming business operations by designing and executing cross-functional initiatives that enhance process efficiency, drive value realisation, and foster sustainable change thro...
1 week ago
Sr. Manager, Project Management (Retrofits)
$150K - $206K *
Lead and optimize a diverse portfolio of retrofit projects, ensuring safe, timely, and budget-compliant execution while developing a high-performing team and managing key stakeholder relationships eff...
Reposted 3 weeks ago
Director, Data and Marketing Technologies
$150K - $180K *
Join a team that's redefining data and marketing technology strategies to enhance customer experiences and drive innovation. Lead cross-functional initiatives and oversee a talented team to transform...
3 weeks ago
Senior Manager, Technical Recruiting
$180K - $225K *
Shape the future of technical recruiting by leading and scaling R&D hiring efforts across multiple disciplines. Influence recruitment strategy, develop a high-performing team, and drive operational ex...
Reposted 2 weeks ago
$90K - $110K *
Transform your career as a strategic HR partner enhancing operations and engagement, coaching leaders while driving talent development and compliance across multiple regions. Join a team committed to...
4 weeks ago
Regional Service Manager-Southern California
$90K - $110K *
Drive service excellence across dealerships, ensuring customer satisfaction and effective troubleshooting. Build strong relationships, coordinate with technical teams, and enhance service performance...
1 week ago
$205K - $328K *
Shape the future of advertising technology by leading strategy for HubSpot's Ads experience. Drive product vision, enhance customer acquisition outcomes, and navigate a complex ad ecosystem to empower...
Reposted 1 week ago
Associate Director, Data Management
$150K - $195K *
Elevate clinical data quality as a key leader in trial execution. Oversee data management deliverables, process optimizations, and compliance within cross-functional teams to support clinical developm...
1 week ago
$120K - $160K *
Transform organizational success by leading strategic program management initiatives that align with enterprise objectives, drive measurable outcomes, and foster cross-functional collaboration across...
Reposted 1 week ago
Director, Finance (York General Hospital)
$110K - $130K *
Lead the charge in managing finance operations, ensuring compliance, financial integrity, and strategic partnerships with organizational leaders to foster operational and financial success across all...
3 weeks ago
$150K - $180K *
Empower startups by shaping dynamic People strategies that enhance talent, culture, and operational excellence, fostering high-performance teams from inception through growth phases...
3 weeks ago
$180K - $220K *
Drive legal strategy in a fast-growing environment, transforming regulatory challenges into opportunities, shaping comprehensive legal frameworks, commercial agreements, compliance, and corporate gove...
Reposted 2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.