Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$76K - $94K *

Develop and execute strategic plans to drive new partnerships in healthcare, focusing on physician placement. Leverage consultative sales techniques to foster relationships with C-suite executives and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$100K - $130K *

Lead the charge in transforming call center technologies by optimizing servicing experiences using data insights and innovative solutions. Collaborate across teams to create seamless digital journeys...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Deliver excellence in A/R Management by leading teams, optimizing revenue cycles, and fostering partnerships with key stakeholders to maximize reimbursement and streamline operations for enhanced orga...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$190K - $230K *

Engage and lead a dynamic engineering team to drive innovation and technical excellence, ensuring alignment with business objectives while championing best practices in software development and SDLC w...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Elevate your career by actively engaging with stakeholders to analyze, define, and implement system changes for business process improvements. Collaborate with IT teams and lead initiatives that drive...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$201K - $278K *

Shape the future of financial crime compliance by leading program developments, assessments, and strategic oversight to mitigate risks and strengthen governance in a dynamic fintech environment...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Drive procurement strategies for construction projects and facilities management, ensuring timely delivery and compliance. Collaborate with project teams, manage suppliers, and negotiate contracts to...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $110K *

Create strategic customer relationships to drive revenue growth and enhance profitability. Implement business and execution plans, ensuring alignment between customer goals and company offerings to fo...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $110K *

Join a team that's driving revenue growth by strategically engaging customers, identifying their needs, and leveraging key partnerships to deliver innovative solutions and ensure operational excellenc...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $110K *

Advance the client delivery experience by leveraging your expertise in higher education assessment to cultivate strong relationships and drive platform adoption, ensuring impactful and measurable outc...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Lead the strategy and evolution of enterprise applications, focusing on Salesforce. Oversee a multi-disciplinary team, ensuring scalable systems and alignment with business processes across multiple d...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $185K *

Unlock your potential by leading strategic growth initiatives in the AI ecosystem, driving enterprise partnerships, and enhancing market presence through collaboration, innovation, and deep community...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$102K - $120K *

Drive client relationships and support a dynamic sales team to provide tailored wealth management solutions, ensuring a high-quality experience throughout the sales pipeline in a collaborative environ...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$175K - $225K *

Transform your career by driving global commercial strategies in asset management services, enhancing customer relationships, and leading a high-performing team to achieve profitable growth and market...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$250K - $275K *

Drive exceptional service and operational excellence across the East Coast. Lead and inspire senior leaders to foster growth, maximize opportunities, and uphold our core values in a dynamic, multi-uni...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $220K *

Drive innovation by leading global logistics pricing strategy, collaborating with cross-functional teams to optimize growth and efficiency while managing pricing operations for diverse market segments...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$84K - $97K *

Discover optimal product operation solutions that empower cross-functional teams, enhance data quality, and streamline workflows, fostering a collaborative environment for growth and innovation in a f...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $130K *

Lead the charge in programmatic excellence, mentoring a high-performing team to translate strategic initiatives into impactful campaign executions for enterprise clients, ensuring operational rigour a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$100K - $110K *

Lead the charge in programmatic strategy, driving advanced automated media solutions and fostering client partnerships to enhance account performance in a rapidly evolving digital landscape...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$96K - $130K *

Empower your career by leading a high-performing programmatic deployment team. Drive operational excellence, mentor talent, and implement cutting-edge AI solutions in a dynamic media environment, ensu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$170K - $220K *

Drive strategic sales operations by providing actionable insights and leadership to enhance productivity, elevate performance, and support cross-functional collaboration to achieve sales goals in the...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$84K - $127K *

Strategize and execute innovative business plans to enhance sales and profitability for national accounts. Develop relationships and tackle market opportunities while collaborating across teams to dri...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$88K - $134K *

Join a team that empowers Partner Operations to enhance our partner ecosystem. You will manage key operational systems, ensuring accuracy and efficiency while fostering deep relationships with stakeho...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $151K *

Join a team that's focused on enhancing EHR capabilities and driving impactful solutions for Life Sciences clients. Lead client engagements, optimize workflows, and strategize health IT initiatives in...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $100K *

Explore a dynamic role focused on driving sales growth and nurturing client relationships. Collaborate across teams, leverage insights, and strategize to meet healthcare IT needs while ensuring client...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.