Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director of Business Development
$76K - $94K *
Develop and execute strategic plans to drive new partnerships in healthcare, focusing on physician placement. Leverage consultative sales techniques to foster relationships with C-suite executives and...
1 week ago
Digital Technical Product Manager
$100K - $130K *
Lead the charge in transforming call center technologies by optimizing servicing experiences using data insights and innovative solutions. Collaborate across teams to create seamless digital journeys...
1 week ago
A/R Management Director - Digitech - Remote
$100K - $130K *
Deliver excellence in A/R Management by leading teams, optimizing revenue cycles, and fostering partnerships with key stakeholders to maximize reimbursement and streamline operations for enhanced orga...
Reposted 2 weeks ago
$190K - $230K *
Engage and lead a dynamic engineering team to drive innovation and technical excellence, ensuring alignment with business objectives while championing best practices in software development and SDLC w...
3 weeks ago
$80K - $110K *
Elevate your career by actively engaging with stakeholders to analyze, define, and implement system changes for business process improvements. Collaborate with IT teams and lead initiatives that drive...
3 weeks ago
Director, Financial Crimes Compliance
$201K - $278K *
Shape the future of financial crime compliance by leading program developments, assessments, and strategic oversight to mitigate risks and strengthen governance in a dynamic fintech environment...
1 week ago
Manager, Technical Procurement
$90K - $120K *
Drive procurement strategies for construction projects and facilities management, ensuring timely delivery and compliance. Collaborate with project teams, manage suppliers, and negotiate contracts to...
Reposted 1 week ago
$80K - $110K *
Create strategic customer relationships to drive revenue growth and enhance profitability. Implement business and execution plans, ensuring alignment between customer goals and company offerings to fo...
Reposted 2 weeks ago
$80K - $110K *
Join a team that's driving revenue growth by strategically engaging customers, identifying their needs, and leveraging key partnerships to deliver innovative solutions and ensure operational excellenc...
Reposted 2 weeks ago
$80K - $110K *
Advance the client delivery experience by leveraging your expertise in higher education assessment to cultivate strong relationships and drive platform adoption, ensuring impactful and measurable outc...
Reposted yesterday
Director of Enterprise Applications
$120K - $150K *
Lead the strategy and evolution of enterprise applications, focusing on Salesforce. Oversee a multi-disciplinary team, ensuring scalable systems and alignment with business processes across multiple d...
4 weeks ago
Director, Business Development (AI Services)
$110K - $185K *
Unlock your potential by leading strategic growth initiatives in the AI ecosystem, driving enterprise partnerships, and enhancing market presence through collaboration, innovation, and deep community...
Reposted 1 week ago
$102K - $120K *
Drive client relationships and support a dynamic sales team to provide tailored wealth management solutions, ensuring a high-quality experience throughout the sales pipeline in a collaborative environ...
2 days ago
Director, Sales - Asset Management Services
$175K - $225K *
Transform your career by driving global commercial strategies in asset management services, enhancing customer relationships, and leading a high-performing team to achieve profitable growth and market...
6 days ago
Division President - East Coast
$250K - $275K *
Drive exceptional service and operational excellence across the East Coast. Lead and inspire senior leaders to foster growth, maximize opportunities, and uphold our core values in a dynamic, multi-uni...
2 weeks ago
(USA) Director, Supply Chain Management - Pricing and Revenue
$110K - $220K *
Drive innovation by leading global logistics pricing strategy, collaborating with cross-functional teams to optimize growth and efficiency while managing pricing operations for diverse market segments...
3 weeks ago
Product Operations Manager (Remote)
$84K - $97K *
Discover optimal product operation solutions that empower cross-functional teams, enhance data quality, and streamline workflows, fostering a collaborative environment for growth and innovation in a f...
3 days ago
Associate Director, Programmatic
$96K - $130K *
Lead the charge in programmatic excellence, mentoring a high-performing team to translate strategic initiatives into impactful campaign executions for enterprise clients, ensuring operational rigour a...
2 weeks ago
Associate Director, Programmatic
$100K - $110K *
Lead the charge in programmatic strategy, driving advanced automated media solutions and fostering client partnerships to enhance account performance in a rapidly evolving digital landscape...
2 weeks ago
Associate Director, Programmatic
$96K - $130K *
Empower your career by leading a high-performing programmatic deployment team. Drive operational excellence, mentor talent, and implement cutting-edge AI solutions in a dynamic media environment, ensu...
1 week ago
Sales Operations & Strategy Director
$170K - $220K *
Drive strategic sales operations by providing actionable insights and leadership to enhance productivity, elevate performance, and support cross-functional collaboration to achieve sales goals in the...
1 week ago
National Accounts Manager, Public Sector
$84K - $127K *
Strategize and execute innovative business plans to enhance sales and profitability for national accounts. Develop relationships and tackle market opportunities while collaborating across teams to dri...
Reposted 2 days ago
$88K - $134K *
Join a team that empowers Partner Operations to enhance our partner ecosystem. You will manage key operational systems, ensuring accuracy and efficiency while fostering deep relationships with stakeho...
1 week ago
Account Director EHR Solutions
$100K - $151K *
Join a team that's focused on enhancing EHR capabilities and driving impactful solutions for Life Sciences clients. Lead client engagements, optimize workflows, and strategize health IT initiatives in...
4 weeks ago
$75K - $100K *
Explore a dynamic role focused on driving sales growth and nurturing client relationships. Collaborate across teams, leverage insights, and strategize to meet healthcare IT needs while ensuring client...
Reposted yesterday
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.