Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Client Partner, Cybersecurity
$150K - $200K *
Unlock new growth opportunities by leading C-suite consultative sales in cybersecurity. Collaborate with senior stakeholders to position innovative solutions, drive revenue, and establish EPAM as a tr...
1 week ago
Staff Product Marketing Manager
$183K - $215K *
Grow by leading innovative product marketing initiatives for cloud-native solutions. Drive successful launches, refine messaging, and collaborate across teams to articulate Chainguard's unique value i...
2 weeks ago
$248K - $400K *
Lead strategic Tier One service provider relationships across North America, driving growth through multi-year account strategies while managing a senior sales team and aligning cross-functional effor...
3 days ago
Associate Director, Enterprise/System Execution
$145K - $270K *
Accelerate cross-therapeutic engagement initiatives by ensuring seamless execution and alignment across enterprise accounts, enhancing operational effectiveness while minimizing fragmentation in a dyn...
1 week ago
Regional Director, Patient Access Field (Dermatology-East)
$177K - $278K *
Unlock potential by leading a team to enhance patient access to therapies, optimizing regional strategies in collaboration with stakeholders, while driving team development and accountability in a dyn...
Today
Director, Commercial Forecasting
$215K - $235K *
Drive strategic forecasting initiatives, enhancing revenue projections and collaboration across teams to ensure successful product launches while delivering actionable insights and managing multiple p...
1 week ago
District Manager, Pain - Florida
$148K - $222K *
Shape the future of district sales by enhancing performance and fostering key customer relationships. Drive strategy execution, team development, and compliance while achieving sales objectives in a d...
1 week ago
Manager, Field Force Enablement
$120K - $150K *
Partner with us to enhance field force capabilities by leveraging training, tools, and data-driven insights that drive productivity and effective customer engagement across the North American market f...
5 days ago
$90K - $120K *
Help us drive financial integrity and operational excellence while leading a team of accounting professionals. You will ensure accurate financial reporting, robust controls, and collaborative support...
Reposted 2 weeks ago
Account Director Department of War
$190K - $240K *
Transform client relationships by managing delivery excellence and driving growth through strategic leadership and mentoring. Leverage expertise in IT and the Federal marketplace to achieve organizati...
1 week ago
Light Commercial Sales General Manager, South Central
$96K - $192K *
Drive HVAC sales growth through strategic distributor partnerships, leveraging your expertise to enhance customer relationships and meet short to medium term objectives across multiple southern states...
1 month ago
$80K - $110K *
Shape the future of enterprise project management by effectively leading multiple mid to large-scale projects. Ensure seamless implementation and exceptional client satisfaction within a fast-paced te...
2 weeks ago
$79K - $127K *
Advance your career by managing pharmacy contracts, leading negotiations, and collaborating with stakeholders to enhance value and minimize risks within a strategic contracting framework for pharmacy...
2 weeks ago
Director Environmental Compliance
$153K - $195K *
Accelerate environmental excellence by leading corporate compliance initiatives, overseeing programs and operations, and fostering partnerships to meet regulatory standards while driving sustainabilit...
1 week ago
Senior Product Manager, Horizon
$100K - $150K *
Shape the future of higher education financial services by driving product strategy and execution for an innovative payment platform. Collaborate with cross-functional teams to deliver AI-driven solut...
4 days ago
Director SnackFutures Ventures
$142K - $235K *
Drive investment strategies and execute deals in early-stage companies, fostering competitive advantage. Collaborate with cross-functional teams and manage portfolio success to align with corporate gr...
6 days ago
Director, Field Medical Readiness and Enablement
$192K - $302K *
Lead and innovate as a key member of the US Field Medical team. Enhance engagement standards and drive operational excellence through training programs, strategic frameworks, and collaborative efforts...
1 week ago
Director Strategic Partner Execution Management
$152K - $202K *
Contribute to strategic partner success by leading a high-performing team, defining operational frameworks, and driving impactful performance initiatives for complex partner ecosystems to achieve reve...
3 days ago
Sr. Director & Head of Architecture
$220K - $276K *
Innovate at the forefront of technology by leading the architectural vision for our AI-driven platforms. Collaborate with cross-functional teams to deliver scalable, secure, and customer-centric solut...
3 weeks ago
Senior Business Development Mgr - East Region
$80K - $120K *
Take ownership of strategic business growth initiatives, developing and nurturing partnerships to drive revenue expansion. Leverage your expertise to elevate key relationships within the logistics ind...
Reposted 3 days ago
$90K - $100K *
Accelerate progress at managing supplier contracts and documentation. Lead a dynamic team to ensure service agreements meet internal and client standards, enhancing contract quality management and ope...
2 weeks ago
$120K - $180K *
Drive your career with a strategic sales leadership role to generate revenue growth. Lead a high-performing enterprise sales team while developing relationships with industry leaders and managing end...
1 week ago
District Sales Manager (Western Region) - Ventrac
$95K - $125K *
Redefine dealership growth by fostering relationships and driving Ventrac's sales strategy in a remote capacity, ensuring robust dealer support and a commitment to exceptional customer service and mar...
5 days ago
Senior Director, US HCP Marketing and Omnichannel, Obesity and Related Conditions
$220K - $298K *
Shape the future of obesity marketing by leading omnichannel strategies and HCP engagement across various touchpoints. Oversee impactful campaigns, build a high-performing team, and drive commercial g...
1 week ago
Executive Director, PMO Operations
$126K - $188K *
Oversee the Enterprise Project/Portfolio Management Office operations, leading a skilled team to enhance project management processes, compliance, and reporting while supporting strategic IT initiativ...
3 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.