Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$140K - $150K *

Pioneer IT service excellence through effective delivery and governance, ensuring seamless operations across teams. Drive improvement initiatives to enhance user experience and service performance whi...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K *

Elevate clean energy initiatives by driving strategic regulatory engagement and policy development across key Midwestern states. Collaborate with diverse stakeholders and mentor a talented team to ach...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$145K - $205K *

Lead the charge in shaping scalable operational solutions for a Corporate Compliance program, overseeing compliance systems and data governance while driving analytics and cross-functional enhancement...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$220K - $250K *

Join a dynamic team to lead revenue growth and sales strategy across the Americas. Drive enterprise-level customer acquisition and mentor a high-performing sales team to achieve ambitious targets whil...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Unlock potential by driving growth in a competitive medical device market. Engage with key stakeholders in EP Labs, providing exceptional product knowledge and fostering relationships that enhance cus...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$219K - $285K *

Innovate digital strategies in R&D to enhance efficiency and value creation. Collaborate with cross-functional teams, drive operational excellence, and establish a culture of continuous improvement fo...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Lead operational excellence across multiple locations, fostering team development, enhancing client relationships, and driving revenue growth by identifying new business opportunities while ensuring q...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$285K - $365K *

Lead cross-functional safety strategies for a franchise area, ensuring high-quality execution across compounds. Collaborate with stakeholders, oversee safety activities, and mentor Safety Science team...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Optimize execution of data and technology strategies, ensuring operational alignment across teams. Collaborate with leadership to translate priorities into actionable work, driving impactful results a...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $160K *

Lead the charge in driving growth and strategy for our largest pro partners by leveraging data insights. Manage cross-functional projects to shape impactful initiatives, build frameworks, and measure...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Elevate your career by leading a diverse sales team, driving revenue growth, and shaping strategic sales initiatives while fostering client relationships across regions for high performance and succes...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $180K *

Drive growth by leading sales strategy and team for a $250M Brazing business. Collaborate across functions and manage key customer relationships to optimize performance and negotiate contracts across...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Manage and grow customer relationships in Western Washington, ensuring exceptional service and alignment with business strategies. Leverage expertise in cutting tools to enhance customer satisfaction...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$148K - $222K *

Empower your career by leading a high-performing team to achieve sales goals. Drive strategic initiatives, nurture key customer relationships, and ensure team excellence in a dynamic healthcare market...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$108K - $140K *

Drive success by leading large-scale IT service delivery projects. As a senior leader in the PMO, you'll mentor junior managers, manage complex deployments, and ensure project goals are met within bud...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$102K - $148K *

Drive growth and client relationships by delivering tailored EHS and risk engineering solutions while achieving sales objectives and enhancing market presence in diverse environments...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $110K *

Accelerate progress at financial planning and analysis, partnering with teams to deliver actionable insights that enhance decision-making and drive profitability across the organization while ensuring...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$177K - $278K *

Pioneer the direction of large, complex clinical programs in oncology, ensuring alignment with quality, budget, and timelines. Lead cross-functional teams and maintain high operational standards to dr...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$117K - $234K *

Grow your career with a role that enhances data product delivery across commercial and operational domains. Lead cross-functional teams, drive adoption strategies, and create scalable data solutions t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$102K - $149K *

Shape regional sales strategies and lead a team in driving healthcare growth. Collaborate with internal and external stakeholders to achieve profitability targets while enhancing customer value throug...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Lead the charge in transforming clinical workflows through innovative ultrasound solutions, collaborating cross-functionally to identify needs, define product requirements, and drive market success, w...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Empower healthcare innovation by leading product management initiatives that enhance ultrasound workflows. Collaborate cross-functionally to address clinical needs and drive market success through evi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$164K - $333K *

Partner with us to drive transformative growth across our retail and digital channels, leading a high-performing team to implement innovative sales strategies and enhance customer engagement for susta...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$225K - $350K *

Lead the charge in driving new business sales through strategic partnerships with major benefit distributors. Engage in comprehensive market analysis, effective relationship management, and proactive...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$134K - $230K *

Transform healthcare revenue cycles by leading AI-driven product innovations. Collaborate across teams to develop strategies, drive execution, and enhance customer engagement, ensuring growth and succ...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.